The purpose of this job is ensure achievement of business targets and enhancement of profitability of the assigned area by providing effective leadership, planning resources, identifying & implementing sales strategies, monitoring people performance and market changes and ensuring timely operations support to ensure smooth functioning of the branches.
To ensure delivery of unique consumer value proposition by ensuring enabling framework for the area sales force along with Sales Training, Product, Operations, HR & Distribution, strategy team.
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
Ensure budgeted capacitation at branches & achieve business targets assigned for the area through & with BM to meet the functional goals.
Hire quality manpower BM
Assist & guide the Branch Managers in proper recruitment of the Front Line Sales Force
Ensure execution of an aggressive distribution creation strategy to acquire requisite number of productive agents from a crowded market to achieve targeted market penetration
Monitor the status of the budgeted capacity vis-à-vis the actual strength on board
Assist & guide on the profiles of the recruited candidates for insurance advisors
Carry out goal setting of each individual for month, quarter & year
Plan sales strategies by analyzing performance of various branches and deploying appropriate focus to enhance sales in all.
Create effective engagement interventions at the regional level to ensure high levels of activity & delivery
Conduct periodic reviews to monitor the key business levers and take corrective action where necessary
Review the progress of the Front Lines Sales team on the assigned goal sheet.
KRA2
Drive implementation of agency initiatives aimed at improving sales productivity across the assigned branches.
Ensure daily adherence of sales process by way of effective planning and review.
Ensuring sales progression of the regional sales by reviewing and Motivating team for setting higher performance standards
Driving activities leading to maximum incentive earners at FLS & BM levels
KRA3
Ensure Training & Development for the Sales Force in the assigned territory to enhance skill development.
Identify the training need & collaborate with the training team to ensure that the timely training of the Agency Managers
Identifying the training need & timely preparation of the training program for the advisors
Fulfill the training needs of the Branch Managers in collaboration with the sales training team.
KRA4
Maintain relationship with the top advisors of the branches/area to enhance motivation levels.
Regularly meet the top advisors of his branches/area.
Maintain good relations with the top performers/club members.
KRA5
Track attrition and renewal to achieve business health for the area.
Mentor; motivate value adding the Sales forces.
Ensure a high percentile of premium through analysis and product mix.
Ensure profitability by implementing new cost optimization initiatives rolled out by the Regional Manager or above.
To ensure delivery of unique consumer value proposition by ensuring enabling framework for the area sales force
KRA6
Ensure that business is done in ethical manner and customer’s and organisation’s objectives are met.
Ensure that the business activities are carried out as per the compliance & regulatory guidelines laid by the company
Put in place checks and balances to control the quality of business
Take corrective actions as and when any malpractice is found
KRA7
Identify business opportunities through market intelligence & penetrate in underdeveloped market to enhance distribution reach and profitability for the assigned territory.
Gain market intelligence
Put in place strategies to tap potential market.
Ensure recruitment of advisors in the areas having unexploited potential
Enhance brand awareness in underdeveloped areas for future business
KRA8
Maintain harmony with other departments for smooth functioning & better productivity of the area & organisation.
Have regular meetings/discussions with training / underwriting/client services/HR/Compliance /Planning & Finance to understand their expectations & share requirements.
Partner with other departments to ensure sales support.
Manage and resolve escalations.
KRA9
Team Development
Ensure skill enhancement of team members through continuous on the job training.
Coach and Develop team members
Develop a second line of leaders within the sales function.