Area Collections Manager

Company Description

MAS Financial Services Limited, established in 1988 and registered with the RBI as an NBFC in 1995, is a diversified retail financial services provider. Listed on NSE and BSE in 2017, MAS offers financial services to Micro, Small, and Medium Enterprises, as well as loans for two-wheelers, used commercial vehicles, used cars, and personal home loans through its subsidiary. The company serves lower and middle-income groups across urban, semi-urban, and rural areas and has over 195 branches across 13 states in India. With a vast experience, a strong distribution network, and over 2 million customers served, MAS is a prominent player in the financial services industry.

Role Description

This is a full-time, on-site role for an Area Collections Manager located in Sagar. The Area Collections Manager will be responsible for managing and overseeing collection activities for assigned areas. This includes developing and implementing collection strategies, monitoring collection processes, ensuring timely payments, maintaining customer relationships, and handling escalated cases. The role involves coordinating with the collections team, analyzing performance metrics, and achieving collection targets. The manager will also ensure compliance with relevant regulations and company policies.

Qualifications

• Strong leadership, team management, and communication skills
• Experience in developing and implementing collection strategies
• Ability to monitor and analyze collection performance metrics
• Proficiency in maintaining customer relationships and handling escalated cases
• Knowledge of relevant regulations and company policies
• Bachelor’s degree in Finance, Business Administration, or related field
• Experience in the financial services industry is a plus
• Proficiency in MS Office and relevant software
• Strong problem-solving and decision-making skills