AR Specialist – O2C (US Process)

About the Role

We are seeking an experienced Accounts Receivable Executive with strong communication skills, ERP expertise, and proven experience in managing US-based client accounts. The ideal candidate will be responsible for ensuring timely collection of receivables, maintaining accurate financial records, and coordinating effectively with international clients to resolve billing issues promptly.

This role requires exceptional client-handling skills, especially across US business hours, and the ability to manage cross-border communication with professionalism and attention to detail.

Key Responsibilities

• Manage end-to-end AR processes, including invoicing, posting, reconciliation, and collection tracking in ERP.
• Handle US client accounts, ensuring timely responses, follow-ups, and relationship management across time zones.
• Coordinate with debt collection agencies or internal teams to ensure recovery from overdue accounts.
• Monitor and maintain aging reports, tracking overdue receivables and escalating high-risk cases.
• Reduce >60-day overdue receivables by at least 25% within 3 months.
• Collaborate with sales, operations, and finance teams to resolve billing disputes and improve collection efficiency.
• Prepare weekly and monthly AR performance reports for management review.
• Ensure compliance with company policies, GAAP principles, and audit requirements.
• Maintain accurate client data, contracts, and communication logs in ERP.

Required Skills & Experience

• Bachelor’s degree in Commerce, Accounting, or Finance.
• 3–5 years of experience in Accounts Receivable / Collections, preferably handling US or international clients.
• Strong knowledge of ERP platforms (SAP, Tally ERP, Oracle, or Zoho Books).
• Excellent communication and negotiation skills, especially in a cross-border professional environment.
• Familiarity with debt collection processes and credit risk management.
• Proficiency in Excel and financial reporting tools.
• Ability to work flexibly to overlap with US business hours.

Preferred Skills

• Experience working with debt collection agencies or international receivables teams.
• Knowledge of GST, TDS, and US-based invoicing norms.
• Exposure to multi-currency accounting.

What We Offer

• Competitive compensation aligned with experience.
• Opportunity to work in an international business environment.
• Growth-oriented culture and collaborative work environment.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person