142 Application Monitoring Jobs - Page 4

Job Title: Service Operations Specialist AVP Location: Pune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Experience: 10+ years Monitor production systems for performance, availability, and anomalies. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience Business and Technical competency: Hands on experience in Banking domain and technology. Credit card business and operations knowledge is a must. Technologies: Hands-on experience with log analyser such as Splunk (mainly) Knowledge in container platforms like Kubernetes / OpenShift/GKE Knowledge in Observability tool like New Relic Hands on experience in job scheduling tools, sqls/ oracle DB etc. Strong understanding of SOAP & REST API Technologies Knowledge in IBM MQ & SFTP will be added advantage. Basic understanding on HELM, GITHUB. Incident and Operations Management: Strong knowledge in incident management processes and various ITIL concepts. Strong skills in application monitoring and performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. English language skills mandatory, German CEFR A1 level preferred (highly desirable) Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Solarwinds Administration Good to have skills : NagiosMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:App/Cloud Support SpecialistRole Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: SolarWinds & NagiosGood To Have Skills: Server, Network & Application Monitoring tools Knowledge. Industry Standard tool certifications will be preferred.Job Key Responsibilities Operate as Tools & Technology SME of Tools and function point of management delivery and solution.Responsible for further developing and enhancing the use of SolarWinds within different clients.Maintaining Configuring Application Monitoring, Web Transaction Monitoring, Creating Customized Reports, Managing Alerts etc.Definitions Knowledge in Auto ticketing Integration, Adding Nodes using different method like Agent, WMI, ICMP, SNMP, others. Creating Views and managing Views knowledge in different type of Template managing.Enabling Monitoring for services, database, URL ,event monitoring, processes, Oracle table space etc.SolarWinds Module NPM, SAM, IPAM, VNQM etc. administration configuration troubleshooting Develop custom SAM templates using PowerShell, Perl, Shell and SQL queries to implement monitoring of non-standard systems.Deploy APE (Additional Polling Engine) monitoring solutions as per client scalability needs.Integration of SolarWinds with Service Now for Auto-Ticketing and other tools. Defining New Hosts, Services and configuring the Core Administrator Account Alert Correlation configuration and Fine Tuning of AlertsEngage Vendor for any kind of escalation or resolving L3 level of Major Incidents.High Availability and Failover build of the environment. Database Management and fine tuning of Database. Technical Experience:Experience on implementation/upgradation of SolarWinds and Nagios.Must have advanced knowledge and experience of Network Management using SNMP, MIBsKnowledge of networking concepts including firewalls, network protocols, and IP addressing.Knowledge & experience of server administration and custom advance SQL based reporting.Good understanding of TCP IP and conceptual understanding of applications layer protocols FTP CIFS MAPI HTTP etc.Good Knowledge on Perl & Shell scripting.Professional ExperienceFlexible to work in 24x7 environment Should have knowledge of SLAs OLAs and KPIs Well versed corporate ethics and compliance Team player who also works well independently self-motivated Work on the service improvement programs. Educational Qualification:Bachelors degree or 3-year diploma and 15 years of full-time education. Additional Information:Good communication, presentation, technical documentation, and collaboration skills. Qualification 15 years full time education

Project Overview: Provide Support, Maintenance, and Enhancement Services for a customized Oracle CPQ implementation Role Scope / Deliverables: Routine SupportProvide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLAs.Provide Incident and/or problem management for software or configuration defects.Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality.Update tickets with proposed solution.Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing.Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others.Provide updates to functional and technical design documentation.Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPDs support contract with OracleRoutine MaintenancePerform data integrity checks on the Oracle CPQ system and data fault clearance.Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager.Provide release management services for Oracle CPQ Cloud updatesEnhancement ServicesProvide enhancement services for minor enhancements to existing functionality. Key Skills: Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices

JD: Manage and optimize SolarWinds installations, including Network Performance Monitor (NPM), Server & Application Monitor (SAM), and other relevant modules. Implement and maintain integration between SolarWinds and ServiceNow to automate incident creation, update, and closure based on alerts generated by SolarWinds. Utilize the integrated SolarWinds-SNOW environment to streamline incident management processes, ensuring quick response to and resolution of IT issues. Customize SolarWinds and ServiceNow as needed to meet business requirements, including the development of custom scripts, alerts, reports, and workflows. Strong understanding of network and application monitoring principles and technologies. Experience with scripting languages (e.g., PowerShell, Python) for automation and customization purposes. In-depth knowledge of ITIL processes, particularly incident and problem management. Proven ability to develop and maintain integrations between IT operations management tools.

Role & responsibilities Handle, assist and resolve technical issues related to ATM transactions, bank switch connectivity, and host communication failures from MSP point of view. Knowhow of switch and its running to trouble shoot failures. Understanding of monitoring application in case of failure and resolution there on. Work closely with banks, switch vendors, and internal teams for resolution. Provide technical support for ATM-related software/hardware/network escalations. Manage logs, system alerts, and generate technical incident reports. Assist the helpdesk team in understanding technical issues and training on basic troubleshooting. Support deployment of software patches, configurations, and firmware updates as needed. Preferred candidate profile 2- 4 years of experience in ATM Managed Services or technical support roles. Understanding of ATM architecture, switch functionalities, and banking transaction flow. Hands-on experience with basic networking and hardware troubleshooting.

: Job TitleOperations Service Specialist Corporate TitleAVP LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Experience10+ years Monitor production systems for performance, availability, and anomalies. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience Business and Technical competency: Hands on experience in Banking domain and technology. Credit card business and operations knowledge is a must. Technologies: Hands-on experience with log analyser such as Splunk (mainly), kibana etc. Knowledge in container platforms like Kubernetes / OpenShift Knowledge in Observability tool like NewRelic Hands on experience in job scheduling tools, sqls/ oracle DB etc. Incident and Operations Management: Strong knowledge in incident management processes and various ITIL concepts. Strong skills in application monitoring and performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. English language skills mandatory, German CEFR A1 level preferred (highly desirable) Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Must have good experience in scripting and execution skills using at least two performance testing tool LoadRunner Jmeter NeoLoad Should have minimum 5 years of experience in Performance Testing and also good knowledge in Performance EngineeringShould be able to gather requirements that are required for the project or Application by working with various stake holdersShould be able to develop Detail Performance Test Plan and be able to give walkthrough to stake holders Should have good experience in scripting and execution skills using at least two performance testing tool LoadRunner Jmeter NeoLoad Anyother Should have worked in at least one of the Application Monitoring Tool Dynatrace NewRelic Appdynamics Anyother Coordinate with all stakeholdersteams to identify performance bottlenecks across all tiers components layers Should be good in Oral and Written communication and also able to lead a team of 34 members Should be able to review scripts developed by team member and have experience in following best practice Analysis and resolution of critical and complex application issues like crashes hung threads memory leaks etcShould be able to etc prepare reports that are required with in project like WSR MMR QBR Should have good knowledge in CICD pipeline tools like DevOps Jenkins and also in AIShould have worked in one other Non Functional Testing Apart from Performance Testing like Chaos Engineering Batch Performance Failover testing etc Should have performance monitoring experience across Windows and UNIX platforms with OpenView Sitescope Wily or similar toolsAbility to understand and analyze AWR reports or simillar report that helps to understand the root cause of the Performance IssuesMust be able to work both independently and within a groupShould have sounds knowledge in Agile process and terminologies

ECMS# * 530321 Number of openings 1 Job Title* Lead Software Engineer (.NET/C#/AWS) Work Location (with ZIP code for US) Preference for Pune, Chandigarh Vendor Rate* 12000 INR per day Contract duration (in months)* 6 months Job Description Job Description: Experience, education, and qualifications essential for success in this role, include: Bachelors degree and a minimum of 7 years of related experience Experienced / Mastery with .Net Experience with API Proficient with Application monitoring, logging, tracing and instrumentation tools such as New Relic, Kibana, and Grafana Relational database schema design and SQL query experience, Postgres preferred NoSQL experience, DynamoDB preferred Experienced in Javascript/Typescript and frameworks, React preferred Experience with Agile methodologies and Software Development Life Cycle (SDLC) Prefer experience in AWS, Lambda, S3, SQS (or similar), Docker, ElasticSearch, Kubernetes Prefer experience with feature flagging (Flagr or similar) Prefer experience with Build systems and CI/CD (Concourse, Spinnaker, or similar) Prefer experience with Infrastructure as code (Terraform, CloudFormation, Pulumi) Excellent analytical, troubleshooting, debugging, and general problem-solving skills Excellent communication and collaboration skills Self-motivated and self-managing, able to proactively identify work, handle tasks, and complete work without supervision Driven, enthusiastic, self-starter, committed to improve the code and the product. Proactively refactors code beyond assignments, suggests process, feature, and UX enhancements Skills: .Net, C#, AWS, React Experience 7+ years

JD No. SM-TTE Role Operations Monitor Engineer Position/ Designation Trainee Test Engineer Reporting to Team Lead Position Statement / Purpose: Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience. Key Deliverables (Key Result Areas): Application Monitoring Sanity Check Communication Skills Escalation Process Working Effectively on Timely Alerts Task Management Key Responsibilities (Job Description): Application Monitoring: It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External). Sanity Check: This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities. Effective Communication: Proactive and prompt communication with clients to resolve their queries quickly and accurately. Escalation Process: Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure. Working Effectively timely alert: All the failures captured by automation should be analysed and raised to respective stake holders in timely manner. Task Management: Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking. Key Performance Measures and KPIs: Defects Handling Average Handling Time Timely Escalation to the client No Client Complaints and Internal defects Accuracy and Completeness Effective Communication with internal and external stake holders KPIs Performance Quick Thinking along with managing multiple tasks Highlight and raise alert in the stipulated time No internal & external compliant defect Monitoring and meeting SLA Correctness of Transaction Adherence of the process defined. Organizational Process Adherence Timely Applying leaves Maintaining office decorum Following code of conduct policy Skills Enablement Refresher Sessions Learning & Development certifications Attending Enhancement Session by learning & development team Attending Learning & development sessions organized by the team

JD No. SM-TTE Role Operations Monitor Engineer Position/ Designation Trainee Test Engineer Reporting to Team Lead Position Statement / Purpose: Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience. Key Deliverables (Key Result Areas): Application Monitoring Sanity Check Communication Skills Escalation Process Working Effectively on Timely Alerts Task Management Key Responsibilities (Job Description): Application Monitoring: It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External). Sanity Check: This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities. Effective Communication: Proactive and prompt communication with clients to resolve their queries quickly and accurately. Escalation Process: Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure. Working Effectively timely alert: All the failures captured by automation should be analysed and raised to respective stake holders in timely manner. Task Management: Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking. Key Performance Measures and KPIs: Defects Handling Average Handling Time Timely Escalation to the client No Client Complaints and Internal defects Accuracy and Completeness Effective Communication with internal and external stake holders KPIs Performance Quick Thinking along with managing multiple tasks Highlight and raise alert in the stipulated time No internal & external compliant defect Monitoring and meeting SLA Correctness of Transaction Adherence of the process defined. Organizational Process Adherence Timely Applying leaves Maintaining office decorum Following code of conduct policy Skills Enablement Refresher Sessions Learning & Development certifications Attending Enhancement Session by learning & development team Attending Learning & development sessions organized by the team Key Decision Pointers (capture any decision-making authority, if any): Analysis of error captured by automation Mandated Certifications in the role: Certification courses related to domain & process Linked Career Roles Manual test engineer to Automation Engineer Performance engineer Through learning and certifications, Internal Job Rotations available across the organization. Background: Education: Graduates BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent Work Experience: 0 to 6 Months Technical Knowledge mobile browser testing (preferred) Knowledge of monitoring Behavioural/Soft Skills Communication skills Ability to prioritize tasks. Punctuality Willingness to work in shifts. Willingness to reskill/upskill

Job Description: Troubleshooting and Issue Resolution: Identifying and resolving technical issues related to Biometric devices integration with the Biometric App, including bugs, errors, and performance problems within software applications. Application Monitoring and Maintenance: Monitoring Messaging Queue applications, ensuring high availability and reliability, and performing routine maintenance tasks. Support and Guidance: Providing technical support and guidance to internal and external users of the applications. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : .NET Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Architect will focus on multiple areas and provide architectural direction and leadership to the engineering teams. They will work to influence and build a vision with product managers, team members, and other engineering teams to solve complex problems. The role involves leading design sessions and conducting code reviews to elevate the quality of engineering across the organization. Additionally, the Architect will mentor team members to help them achieve success in their goals and contribute effectively to projects. Roles & ResponsibilitiesScope Collaborate with cross-functional teams to prepare technical design specifications based on product management and architectural initiatives Drive Architectural Governance activitiesSeek platform convergencePlan across engineering initiatives and new feature delivery to find a balance between customer delivery and organizational health Identify opportunities for improvement in applications and provide actionable recommendations to the teams Assist and mentor development staff in the delivery of product features Excellence Helping to build successful teams that have a learning culture by providing direction and fostering communication to help teams make decisions to accomplish their goals Assisting teams with technical conversations, driving towards action and a successful outcome Communication & Influence Build strong relationships with your team and stakeholders Care about our customers and the impact our software has on their business outcomes Demonstrate a willingness to learn, adjusting as needed to make improvements to the teams processes, etc. Provide feedback to peers and teams to instill a learning culture Communicating clearly with executive leadership, peers, and development teams Favor optimism Professional & Technical Skills: Significant experience in design (architecture, design patterns, reliability, and scaling) and implementation or enhancement of new and current systems. Significant experience in system engineering involving analytical systems design and implementation. Fluency and specialization with modern languages such as Java, C# or PythonExperience in building products using microservices architectural patterns and extensible REST APIs. Experience in design (architecture, design patterns, reliability, and scaling) and implementation or enhancement of new and current systems. Familiarity with continuous delivery and infrastructure as code. Preferred Qualifications Fluency in DevOps ConceptsExperience with application monitoring tools and performance assessments. Understanding of security architecture, protocols, and products including Active Directory, Windows Authentication, SAML, OAuth. Experience with AWS (Amazon Web Services) and Azure; a background in multi-cloud environments. Additional Information:Bachelors OR Masters Degree in Software Engineering, Computer Science, Information Systems, or related field. Minimum ten (10) years of experience in software development or equivalent combination of education and/or experience; flexible for the right candidate. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Micro Focus Operations Manager i Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Micro Focus Operations Manager i.- Strong analytical and problem-solving skills.- Experience with incident management and resolution processes.- Familiarity with application monitoring tools and techniques.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Micro Focus Operations Manager i.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

In this role, you will be working with customers to lead implementation activities, deliver weekly enablement sessions, performance reporting, and quarterly business reviews with a goal to ensure that customers are self-sufficient with Dynatrace technologies. Consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as an observability expert and a trusted advisor to ensure maximum adoption and value realization from their Dynatrace purchase. Responsibilities: Monitor clients critical application performance and availability Summarize and review performance trends in operations status meetings Assist client staff in the troubleshooting and root-cause diagnosis of performance issues Maintain and enhance dashboards and reports to meet requirements of IT and business users On-board additional applications for monitoring Mentor and train customers on the Dynatrace solution and its best practices Provide services that maintain and grow the adoption of the Dynatrace solution in customer environments Provide, enhance and document the value realised by customers leveraging Dynatrace Provide regular status updates and project documentation to support efforts at customer engagements Tailor activities and priorities to achieve customer goals Assist sales team in identifying new opportunities for product and services revenue at customer sites Ensure health of the clients Dynatrace deployment Maintain accurate deployment documentation Travel and Training Requirements: Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, on occasion, relocation or site visits may be required Must be willing to attend training at a Dynatrace or other location as well as potential travel for in-the-field observation activities Required Skills: Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java / .NET / Python development Good understanding of cloud and infrastructure technologies such as AWS, Azure, OpenStack, Cloud Foundry, Kubernetes etc. Good understanding of web and enterprise applications Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements Excellent organizational/time management skills Must have strong interpersonal communication skills and a passion to learn new technology Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results Must have excellent written, oral, and presentation communications skills Must possess excellent problem-solving and analytical skills Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Desired Experience: Previous consulting experience and / or Project Management experience is a plus 1+ years of experience in software engineering and Object-Oriented Programming (OOP) 1+ years of enterprise web or application development/support/operations (.Net, Java, JavaScript, AJAX) Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification Apply Here

JD : * AWS with Terraform coding * Strong coding skills in Python * Strong in EKS (Elastic Kubernetes) * GitLab setup & administration * Implement best practices to improve pipeline performance * Linux administration & troubleshooting * Familiar with container technologies (Docker / Kubernetes) * Good knowledge of infrastructure and application monitoring (Prometheus / Grafana / Could watch)

Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills.

Lead Software Engineer in Test Overview: Mastercard is a technology company in the Global Payments Industry. We operate the world s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, travelling, running a business and managing finances - easier, more secure and more efficient for everyone. MasterCard is seeking talented individuals to join our Digital team in Pune, India. MasterCard is researching and developing the next generation of products and services to enable consumers to securely, efficiently, and intelligently conduct transactions regardless of channel. Whether through traditional retail, mobile, or e-commerce, MasterCard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. Join our team and help shape the future of connected commerce! Job Overview: In an exciting and fast-paced environment focused on developing payment authentication and security solutions, this position offers technical leadership and expertise throughout the development lifecycle of the ecommerce payment authentication platform under the Authentication program for Digital Authentication Services. Role We are looking for an Automation Tester to join the DAS team. This is a pivotal role, responsible for QA, Loading Testing and Automation various data-driven pipelines. The position involves managing testing infrastructure for Functional test, Automation and co-ordination of testing that spans multiple programs and projects. The ideal candidate will have experience working with large-scale data and automation testing of Java, Cloud Native application/services. Position will lead the development and maintenance of automated testing frameworks Provide technical leadership for new major initiatives Deliver innovative, cost-effective solutions which align to enterprise standards Drive the reduction of time spent testing Work to minimize manual testing by identifying high-ROI test cases and automating them Be an integrated part of an Agile engineering team, working interactively with software engineer leads, architects, testing engineers, and product managers from the beginning of the development cycle Help ensure functionality delivered in each release is fully tested end to end Manage multiple priorities and tasks in a dynamic work environment All About You Bachelor s degree in computer science or equivalent work experience with hands on technical and quality engineering skills Expertise in testing methods, standards, and conventions including automation and test case creation Excellent technical acumen, strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills Solid leadership and mentoring skills with the ability to drive change Experience in designing and building testing Automation Frameworks. Expert in API Testing Experience in UI and Mobile automation and testing against different browsers & devices. Knowledge of Java, SQLs, REST APIs, code reviews, scanning tools and configuration, and branching techniques Experience with application monitoring tools such as Dynatrace and Splunk Experience with Performance Testing Experience with DevOps practices (continuous integration and delivery, and tools such as Jenkins) Nice to have knowledge or prior experience with any of the following Apache Kafka Microservices architecture Build tools like Jenkins Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Dear Aspirant! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make a great addition to our vibrant international team. We are looking forAssociate Architect - IoT & Cloud, You’ll make an impact by Define scalable, extensible, and maintainable software design and architecture for IoT application modules in collaboration with product architect. Lead software development aspects such as design, development, and maintenance of microservices and micro front-end. Perform design and code reviews and provide recommendations for improvements. Guide team members on design and development aspects. Create technical documentation (requirements, design, code, test). Evaluate different concepts with respect to technological and commercial aspects including proof of concepts. Ensure that the delivery conforms to organization and project quality requirements. Ensure continuous integration and continuous deployment of solution artifacts within committed delivery timelines. Collaborate with multiple stakeholders on requirements analysis, software design, software. Use your skills to move the world forward! B.E./ B. Tech /M.E./ M. Tech/MCA/MSc Computer Science Knowledge and Experience. 7-12 years of experience in software design and development. Strong knowledge in object-oriented programming, software architecture, design patterns, microservices design, and design aspects of user interfaces of web/cloud applications. Expertise cloud application development using Java, Spring Boot, and PostgreSQL including performance and scaling aspects. Proficiency in Angular, Typescript, HTML, CSS, JavaScript. Strong knowledge in containers, cloud application monitoring, and microservices. Strong working experience with Agile/Lean projects and DevOps tools and possess good analytical and problem-solving skills. Ability to guide a team towards the common goals. Effective communication skills (oral and written) and a quick learner of new technologies and trends. Ability to effectively communicate, negotiate, and interact with various stakeholders. Create a better #TomorrowWithUs! This role is based in Bangalore, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at www.siemens.com/careers Find out more about the Digital world of Siemens here www.siemens.com/careers/digitalminds

Our Purpose Title and Summary Lead Software Engineer in Test Overview: Mastercard is a technology company in the Global Payments Industry. We operate the world s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, travelling, running a business and managing finances - easier, more secure and more efficient for everyone. MasterCard is seeking talented individuals to join our Digital team in Pune, India. MasterCard is researching and developing the next generation of products and services to enable consumers to securely, efficiently, and intelligently conduct transactions regardless of channel. Whether through traditional retail, mobile, or e-commerce, MasterCard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. Join our team and help shape the future of connected commerce! Job Overview: In an exciting and fast-paced environment focused on developing payment authentication and security solutions, this position offers technical leadership and expertise throughout the development lifecycle of the ecommerce payment authentication platform under the Authentication program for Digital Authentication Services. Role We are looking for an Automation Tester to join the DAS team. This is a pivotal role, responsible for QA, Loading Testing and Automation various data-driven pipelines. The position involves managing testing infrastructure for Functional test, Automation and co-ordination of testing that spans multiple programs and projects. The ideal candidate will have experience working with large-scale data and automation testing of Java, Cloud Native application/services. Position will lead the development and maintenance of automated testing frameworks Provide technical leadership for new major initiatives Deliver innovative, cost-effective solutions which align to enterprise standards Drive the reduction of time spent testing Work to minimize manual testing by identifying high-ROI test cases and automating them Be an integrated part of an Agile engineering team, working interactively with software engineer leads, architects, testing engineers, and product managers from the beginning of the development cycle Help ensure functionality delivered in each release is fully tested end to end Manage multiple priorities and tasks in a dynamic work environment All About You Bachelor s degree in computer science or equivalent work experience with hands on technical and quality engineering skills Expertise in testing methods, standards, and conventions including automation and test case creation Excellent technical acumen, strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills Solid leadership and mentoring skills with the ability to drive change Experience in designing and building testing Automation Frameworks. Expert in API Testing Experience in UI and Mobile automation and testing against different browsers & devices. Knowledge of Java, SQLs, REST APIs, code reviews, scanning tools and configuration, and branching techniques Experience with application monitoring tools such as Dynatrace and Splunk Experience with Performance Testing Experience with DevOps practices (continuous integration and delivery, and tools such as Jenkins) Nice to have knowledge or prior experience with any of the following Apache Kafka Microservices architecture Build tools like Jenkins Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Reporting to: Deputy Nursing Superintendent The Nurse practitioner assumes responsibilities for the care of all patients in the intensive care unitin conjunction with the attending physician assistants other consultants. The practitioner provides continuous vigilance; early intervention and ongoing care with goal to decrease ICU related morbidity and mortality. DUTIES AND RESPONSIBILITIES: Assessing the patients Checking chest x-ray Writing progress note or observations care Receiving patients from OT Shifting stable patients from ITU to Ward as per protocol Analyzing ABG & Correcting Electrolytes Checking Lab investigations & appropriate action Receiving unstable patients from ward and do initial assessment Demonstration in BLS/ ACLS/ NALS/ PALSwhen patient got arrested Inserting CVP line & Monitoring Inserting Arterial line & Monitoring Inserting Peripheral line & Monitoring Inserting Foleys Catheter & checking cardiac output Inserting Dialysis Sheath & Monitoring Assisting procedures like TracheostomyBronchoscopy Inserting Ryle s tube & checking on Nutrition Monitoring of Hemodynamic Monitoring Hemodynamics & changing inotropes accordingly Weaning the patients from Mechanical Ventilation Intubation Removal of IABP Follow up Medication & Documentation Aspects on Hand Hygiene / Infection control in the ICU Aspect on Safety of patient in the ICU in different aspects NIV application & Monitoring Participate in the educational programs for the critical care unit personnel Responsible for training ICU nurses to increase their skills in treating critically ill patients Participate in monitoring the qualitysafety and appropriateness of patient care as requested by the director or designee. Processing patient samples for ABGVBGGRBSCARDIAC SOB ACT & PT INR on POCT devices. Performs Allen s testdraws arterial blood and perform Arterial Blood Gas and Venous Blood Gas analysis for Patient samples. Monitors and update the critical value reporting documents for all POCT reports. Informing panic value to treating consultants and document the same.

Notice Period : 15 Days - Immedidate - Minimum 5+ years of experience in Multi-Vendor NMS systems (Nokia Netact, NFM-P&T, Alcatel 5620, 5620 SAM MD, CISCO IOT Service Manager, Ciena NCS/Site Manager, Fortinet FW Manager, Huawei-U2000, Samsung-USM/CMS and Ericsson-ENM) administration in a large-scale environment. - Troubleshoot and resolve infrastructure & application issues. - Proficiency and certification in Linux administration and troubleshooting. - Strong understanding of Incident Management, Change Management and Problem Management processes. - Perform Application Health Check to ensure high availability and performance. - Good Knowledge on Open shift, Kubernetes, Containers, VMWare, Storages, Databases. - Hands-on experience with scripting (Python, Bash, PowerShell) for automation - Key skills on Network Security, TCP/IP, Network Troubleshooting, Security Best Practices, System Updates are relevant. - Strong analytical and problem-solving skills with attention to detail. - Strong understanding of networking protocols, IoT technologies and security concepts. - Certifications are often preferred. - Joining the bridges and actively troubleshooting the issue. If required engaging required vendors to resolve the issue. - Collaborate with cross-functional teams to enhance observability and monitoring solutions. - Monitoring and Managing Backups of the application for recovery. - Actively involved in ORCA for new projects with/without additional scope. - Manage user roles, access controls, and ensure best practices. - Implementing recommended Technical Support Notes by Nokia Care. - Updating incidents regularly with recent updates. - Handling Shift tasks (Incident Management, OSS Monitoring, Mail Acknowledgement) - Excellent communication skills in English (written and verbal)

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Incident Management, Microsoft SQL Server, Linux Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- At least 8 years of experience in application L1/L2 support.- Extensive experience using SQL.- Having proven experience on incident management and root causes analysis.- Having good ability to express and explain with both technical and non-technical terms verbally and in writing.- Solid experience in scripting languages (Bash, Shell, Korn, ) and command lines (Linux).- Ability to support multiple applications in parallel.- Experience using Jira, Metis and Confluence tools.- Proven ability to assess priorities and act accordingly.- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication among team members and stakeholders- Identify and address any issues or bottlenecks in the development lifecycle Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management, Microsoft SQL Server, Linux- Strong understanding of incident management processes and best practices- Experience supporting applications using Kafka and API.- Experience monitoring CTRL-M jobs.- Understand concepts of IT Production environment and deployment process,- Understand concepts of ITIL. Experience in working with application monitoring and automation.- Experience in troubleshooting and resolving incidents efficiently- Knowledge of ITIL framework and incident management tools- Ability to coordinate incident response activities and communicate effectively with stakeholders Additional Information:- The candidate should have a minimum of 12 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

JD No. SM-Executive Role Executive Operations Monitor Engineer Position/ Designation Executive Reporting to Team Lead Position Statement / Purpose: Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience. Key Deliverables (Key Result Areas): Monitoring of application Sanity check Effective communication Escalation Process Effective Timely Alert Multitasking Key Responsibilities (Job Description): Monitoring of Application: Engineer will need to monitor the performance and availability of web and mobile applications and report any issues observed directly to relevant stakeholders (Internal and External). Sanity Check: This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities. Effective Communication: Proactive and prompt communication with clients to resolve their queries quickly and accurately. Escalation Process: Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure. Effective timely alert: All the failures captured by automation should be analysed and raised to respective stake holders in timely manner. Multitasking: Job demands multi-tasking with good Analytical, Logical Reasoning Skills with Smart and quick thinking. Key Performance Measures and KPIs: Defects Handling Average Handling Time Timely Escalation to the client No Client Complaints and Internal defects Accuracy and Completeness Effective Communication with internal and external stake holders KPIs Performance Should be confident have good Communication, Analytical Logical reasoning skills. Skills with Smart and Quick Thinking with Good Pace Highlight and raise alert on time Zero internal external compliant defect Monitoring and meeting SLA Correctness of Transaction Adherence of the process defined. Organizational Process Adherence Timely Applying leaves Attendance Discipline Skills Enablement Refresher Sessions LINQ certifications Call Enhancement Session by LND Email etiquettes session by LND Key Decision Pointers (capture any decision-making authority, if any): Analysis of error captured by automation Mandated Certifications in the role: Certification courses related to domain process Linked Career Roles Manual test engineer to Automation Engineer Performance engineer Through learning and certifications, Internal Job Rotations available across the organization. Background: Education: Graduates BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent Work Experience: 0 to 6 Months Technical Knowledge mobile browser testing (preferred) Knowledge of monitoring Behavioural/Soft Skills Effective communication skills and ability to articulate properly

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Automation in Application Maintenance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application maintenance processes are efficient and effective. You will engage in discussions to understand project requirements, provide guidance to team members, and oversee the implementation of solutions that enhance application performance and reliability. Your role will also include troubleshooting issues and ensuring that best practices are followed throughout the application lifecycle, fostering a culture of continuous improvement and innovation within the team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Automation in Application Maintenance.- Strong understanding of application lifecycle management.- Experience with scripting languages for automation tasks.- Familiarity with application monitoring tools and techniques.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 12 years of experience in Automation in Application Maintenance.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Required Skills Technology | ITSM Tool Technology | IT Service Management | Recording and Responding to Incidents Incident Management and Triaging Technology | Programing Basic, Programming concepts (Java, .NET) Technology | Database Query Tools / Languages | PL/SQL Database Query Tools / Languages | Transact-SQL Technology | PowerShell Scripting Technology | Cloud Services Basics - Azure, AWS Technology | Application Monitoring and Tools Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. Supervise all alerts related to application, Database, and system components and provide services proactively. - Triage Incident and service requests to concern team. - Perform root cause assessment and debug all issues on server domain, and availability of applications. - Provide trends to prevent occurrence of incidents, problems, errors, and improve overall performance. - Coordinate with teams and resolve all complex application and system issues. - Must be able to see opportunities for improvement, take ownership and work closely with development team to drive enhancements - Track and report service health metrics, SLA and OLA - Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail 2. Automation Initiatives: - Identify Automation opportunities by critically looking at Manual and Repetative Activites. - Propose, Manage and Drive implementation of automation initiatives across teams. - Focus on Effort reduction, ticket reduction and error free delivery. 3. People Management - Identify team skill gap and help them fill those gaps on the project. - Support team to resolve service impediments ensure team is compliant on project and organizantion process and meet the compliance objective. - Resolve Teams conflict, ensure reportees are motivated and gives optimal contribution. - Manage Team performance evalution and feedback 4. Create Shift left stratgey and Plan - Identify Upskilling needs for shift left and create a training plan. - Ensure to have team train on required skills and technology for shift left. - Set quartely target for shift left and work with customer and stake holders to implement the same