142 Application Monitoring Jobs - Page 2

As an Immigration Assistant, you will play a crucial role in supporting clients with visa and immigration applications. Your responsibilities will include preparing and organizing documentation, ensuring accuracy and completeness of all required paperwork, collaborating with colleagues to gather necessary information, maintaining client files and records, and keeping track of application statuses to provide timely updates to relevant parties. The ideal candidate for this position should have a minimum of 2-3 years of experience in processing immigration cases. You should be familiar with working with RCIC in processing various types of visa applications across different countries. Strong drafting skills for submission letters and requests are essential, along with a good understanding of the UK immigration system and programs. In this role, you will need to work independently, conduct online research when necessary, and exhibit a commitment to promptly responding to inquiries and meeting strict schedules. Proficiency in written and spoken English is a must to effectively communicate with clients and colleagues. This is a full-time position that offers benefits such as health insurance, paid sick time, and a performance bonus. The work schedule is during day shifts, and the job location is in person. If you meet the requirements and are ready to contribute to a dynamic team assisting clients with their immigration needs, we welcome your application for this rewarding opportunity.,

Cisco Security Business Group (SBG) is dedicated to developing solutions that address the security challenges faced by customers. With an annual revenue exceeding $2B, SBG is one of the fastest-growing business segments at Cisco. As Cisco transitions to a software and recurring revenue model, the security business is leading this transformation with over 40% year-over-year growth in software recurring revenue. The Cloud Security group within SBG focuses on creating cloud-delivered security solutions in a platform-centric approach. Operating as an autonomous group within the business segment, this group functions like a startup to foster innovation in a highly disruptive and rapidly expanding domain. Formed by combining existing cloud assets with successful acquisitions like OpenDNS, the group aims to develop intricate security solutions delivered via the cloud with simplicity at the core. The group is currently experiencing 100% year-over-year growth and is seeking a passionate, innovative, and action-oriented engineering leader to drive the Product Engineering group and support business scalability. Cloud security is crucial in today's evolving landscape where remote work, BYOD policies, cloud-based business applications, and cloud-based critical infrastructure are prevalent. As the threat landscape becomes more sophisticated, traditional perimeter-based security measures are being challenged. The Cloud Security team is committed to redefining security solutions for the cloud era and is seeking individuals who share a passion for addressing these challenges and contributing to a more secure world. The team operates a highly scalable cloud infrastructure across 25 data centers, processing over 100 billion requests per day from 65 million daily active users. As a member of the team, you will collaborate with cross-functional stakeholders in engineering, product management, and field teams to steer technology direction, facilitate key technical decisions, drive end-to-end solutions, and support FedRAMP certification efforts. Your role will also involve partnering with Product leads to shape product and technology strategies, providing on-call support for production services, and offering technical support to clients or end-users. Minimum Qualifications: - Bachelor's degree in Computer Science or equivalent with 8 to 10+ years of experience in designing, analyzing, and troubleshooting large-scale distributed systems - Professional software development experience in C/C++, Python, and familiarity with Go (Nice to Have) - Experience with MacOS device drivers, building MacOS app extensions using Apple Driverkit framework, and installing drivers using System Extension Framework Preferred Qualifications: - Strong technical expertise in cloud technologies and architectural patterns, including HTTP/HTTPS, Proxy, API services, Containerization, Micro-services, Application monitoring, and Elastic scaling - Experience in building or maintaining software, library, and infrastructure to meet FedRAMP, SOC2, or ISO27001 compliance - Knowledge of emerging cyber threats and threat intelligence techniques - Familiarity with incident management processes and tools (e.g., PagerDuty), understanding of SLAs, and proficient in creating detailed documentation and performing root cause analysis #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Cisco values diversity, encourages continuous learning and development, and fosters a culture of connection and collaboration. Cisconians have the opportunity to explore diverse career paths, supported by cutting-edge technology and tools that promote hybrid work trends. The company recognizes the importance of community engagement and offers dedicated paid time off for volunteering to make a positive impact. Cisco's mission is to lead in technology that powers the internet, helping customers innovate, secure their enterprise, transform their infrastructure, and achieve sustainability goals. Every step taken by Cisco is aimed at creating a more inclusive future for all. Join us on this journey and unleash your potential at Cisco!,

The Nurse practitioner assumes responsibilities for the care of all patients in the intensive care unitin conjunction with the attending physician assistants other consultants. The practitioner provides continuous vigilance; early intervention and ongoing care with goal to decrease ICU related morbidity and mortality. DUTIES AND RESPONSIBILITIES: Assessing the patients Checking chest x-ray Writing progress note or observations care Receiving patients from OT Shifting stable patients from ITU to Ward as per protocol Analyzing ABG Correcting Electrolytes Checking Lab investigations appropriate action Receiving unstable patients from ward and do initial assessment Demonstration in BLS/ ACLS/ NALS/ PALSwhen patient got arrested Inserting CVP line Monitoring Inserting Arterial line Monitoring Inserting Peripheral line Monitoring Inserting Foleys Catheter checking cardiac output Inserting Dialysis Sheath Monitoring Assisting procedures like TracheostomyBronchoscopy Inserting Ryle s tube checking on Nutrition Monitoring of Hemodynamic Monitoring Hemodynamics changing inotropes accordingly Weaning the patients from Mechanical Ventilation Intubation Removal of IABP Follow up Medication Documentation Aspects on Hand Hygiene / Infection control in the ICU Aspect on Safety of patient in the ICU in different aspects NIV application Monitoring Participate in the educational programs for the critical care unit personnel Responsible for training ICU nurses to increase their skills in treating critically ill patients Participate in monitoring the qualitysafety and appropriateness of patient care as requested by the director or designee. Processing patient samples for ABGVBGGRBSCARDIAC SOB ACT PT INR on POCT devices. Performs Allen s testdraws arterial blood and perform Arterial Blood Gas and Venous Blood Gas analysis for Patient samples. Monitors and update the critical value reporting documents for all POCT reports. Informing panic value to treating consultants and document the same.

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Application Monitoring Professionals in the following areas : : Client is seeking a Application Monitoring Engineer to join our Center of Excellence team. In this role, he/she will assist in monitoring applications and infrastructure. The engineer will help track the availability and performance of critical applications, support log analytics, and configure monitoring solutions to ensure system stability. Additionally, collaborate with application teams to set up alerts, document monitoring processes, and escalate issues to senior engineers when needed. This position offers an opportunity to develop hands-on experience in application observability and performance monitoring while contributing to the reliability of our systems. Here at client, we believe that hiring and developing the best talent will lead to a diversity of perspectives, ideas, and cultures to create better products and services as well as a welcoming and dynamic workplace. We look to our engineers to be versatile, display leadership qualities, and be enthusiastic about tackling new problems across the full stack as we continue pushing technology forward. Years of Experience: 3 Technologies: Application monitoring tools, Java, and GitHub (nice to have) Process : ITIL and Agile (Scrum/Kanban). Responsibilities: Assist in monitoring applications and infrastructure using tools like Datadog, Dynatrace, Splunk, and CloudWatch. Track the availability and performance of critical applications and websites from an end-user perspective. Support log analytics and monitoring setup to ensure visibility into system health and application performance. Identify and escalate performance issues, outages, or anomalies to senior engineers. Help maintain documentation for monitoring processes and tool usage. Work with application teams to understand monitoring needs and assist in configuring alerts. Monitor system metrics such as CPU, memory, and disk space to ensure stability. Participate in discussions about performance issues and collaborate on solutions. Skills & Qualifications: Bachelor s degree in Computer Science, IT, or a related field. 2+ years of experience in application monitoring or IT support. Basic knowledge of monitoring tools (Datadog, Splunk, CloudWatch, Dynatrace, etc. ). Familiarity with application architectures (. NET, Java, SaaS, AWS, Azure, GCP). Understanding of log monitoring and analytics. Strong problem-solving and troubleshooting skills. Basic knowledge of ITIL practices (incident and problem management). Good communication and collaboration skills. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

About AQR Capital Management Job description: The Team Our software engineers are responsible for designing and implementing proprietary systems and tools that drive the quantitative strategy research and implementation that powers AQR. Our development teams are small, motivated, and highly productive. Collaborating side-by-side with researchers and portfolio analysts, you will become intimately familiar with the investment philosophy which drives AQR. Your Role You will be a part of the Enterprise Engineering team, which is responsible for design and development of foundational software infrastructure utilized by applications throughout AQR, including: Enterprise Cloud Platform Common Data Platform Enterprise Messaging Platform Role Based Entitlements System Application Monitoring and Alerting Application Configuration Management Workflows These foundational services are part of a larger project that streamlines the entire SDLC from project inception through to production and post-production. We build and maintain common development tools and libraries that are implemented in Java, C#, Python and Go. The libraries provide business applications with core functionalities needed to build any application within our environment. In addition, we provide standardized cloud-based runtime platform with necessary tooling for all AQR applications. Our team is also responsible for building common business services which are critical for functioning of overall AQR business. We also work with other development teams to ensure that these standardized technologies are adapted across AQR. What You ll Bring Bachelor s/master s degree in computer science or a related field. 2+ years of professional experience in software application development. Expertise in writing clean, modular, and maintainable code. Familiarity with AI tools such as Amazon Q, Claude Code, Goose, Open Hands, etc. Experience with CI/CD pipelines and tools like Jenkins and Git. Experience with SQL databases. Experience with testing frameworks to ensure code quality. Excellent coding, debugging, and analytical skills. Adaptable and proactive, with the ability to contribute to existing products and take initiative in developing proof-of-concepts (POCs) as needed. Experience working with complex projects through the software development lifecycle. Experience working in a geographically spread-out team. Excellent verbal and written communication skills. Hands on programming experience with mastery over at least one programming language: Java, Python, C#, GO, and Angular. Experience with multiple languages is a plus. Who You Are You possess thoughtfulness, making you an ideal fit for a collaborative and team-focused environment. You are industrious and keen to learn in a fast-moving and innovative setting. You uphold principles of intellectual honesty, transparency, and openness. You love solving problems of large-scale technology.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will apply basic to intermediate knowledge of software architecture to perform software development tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Analyse, design, code, debug, test and modify new software or enhancements while considering software abilities Create strategic technical designs for small scope projects within team Provide high-level architecture guidance and develop specifications to resolve software problems Consult with stakeholders on current functionality and complexity of adding features Estimate effort for current and future projects of small to medium scope Debug complicated issues that span multiple modules, involve complex concurrency or low-level problems Propose and lead process improvements projects for development, deployment or application monitoring Share knowledge within team through mentorship, coaching, technical talks and blogs

" Monitoring,Ticket Management,Sla Management ","description":" Experience Range: 2 to 5 years Hiring Locations: Chennai, Trivandrum, Kochi Role Description: As a Production Support Analyst , you will monitor, triage, and resolve application\ / system\ / infrastructure issues in a production environment with minimal guidance. This role involves L1\/L2 support, SLA adherence, documentation, and proactive stakeholder communication to ensure smooth operations and continuous service improvement. Key Responsibilities: Monitor systems, applications, and infrastructure tools in production environments. Understand business requirements and troubleshoot issues reported by end users. Identify, analyze, and resolve L1 and L2 incidents\/tickets within optimal MTTR. Provide support via phone, chat, or email with minimal supervision. Own and coordinate SWAT calls and critical incident communications. Serve as point-of-contact (POC) for customer escalations and requests. Maintain and improve system uptime and SLA compliance. Ensure documentation is current and knowledge is shared with the team. Mentor junior associates and support their technical development. Track and report SLA metrics, weekly\/monthly dashboards, and support analytics. Follow release management and change control procedures. Mandatory Technical Skills: SQL \u2013 Intermediate AWS \u2013 Basic knowledge Java \u2013 Basic understanding for troubleshooting Application monitoring tools JIRA or similar ticket management tools Knowledge of ServiceNow or any ITSM tool Incident tracking and SLA reporting Good-to-Have Skills: Understanding of Agile methodologies Familiarity with infrastructure concepts and CI\/CD pipelines Experience with automation or scripting for process improvement Knowledge of domain-specific tools depending on the customer application Soft Skills: Excellent verbal and written communication Strong documentation and reporting skills Customer handling and stakeholder management Problem-solving mindset Team player with mentoring abilities Ability to work under pressure and multitask Proactive attitude in process improvement and knowledge sharing Key Measures of Success: Adherence to SLAs and MTTR targets Reduction of repeat issues and known defects Timely and accurate reporting and dashboard publication Completion of required certifications and training Number of production issues resolved effectively Quality of documentation and knowledge transfer Contribution to service improvement initiatives ","

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. About the Role Konovo is seeking an experienced Production Support Engineer to join our growing engineering team in India, with availability overlapping U.S. business hours. This hybrid Whitefield-based role is critical to ensuring the stability and performance of our technology platform, which enables life sciences companies to transform healthcare data into actionable insights. As Product Support Engineer you'll be working in a dynamic, cross-functional environment supporting complex applications built on modern technologies like React, Next.js, and Scala. Candidates with 5+ years of experience and a background in healthcare, life sciences, or market research are highly encouraged to apply. If you are passionate about supporting top global life sciences customers in achieving their market research goals, while partnering closing with an exceptional global engineering team and building scalable customer centric processes - this role is for you! How You’ll Make an Impact Production Issue Investigation & Debugging Proactively investigate, triage, and debug production issues by analyzing application behaviour across JavaScript, React, Next.js, and Java or Scala codebases. Partner closely with engineering teams to identify root causes and deploy fixes in a timely and efficient manner. Log Monitoring & Root Cause Analysis Monitor system logs, performance metrics, and alerting tools to detect anomalies or outages. Conduct detailed root cause analyses and document insights to prevent future recurrence. Bug Management & Workflow Coordination Raise bugs following clearly defined standards with detailed reproduction steps, logs, and context. Coordinate with QA and development teams to manage issues through the full lifecycle in Jira. Database Support & Troubleshooting Use MySQL and related tools to support investigations, resolve data integrity issues, and validate platform behaviour. Understand schema relationships and business rules relevant to our healthcare-focused data systems. Cross-Functional Communication Collaborate effectively with QA, Development, DevOps, and Product teams across geographies. Serve as a bridge between technical engineering and non-technical business stakeholders. Healthcare Domain Understanding Leverage or build domain knowledge in healthcare market research, clinical data, or life sciences operations to assess and prioritize support issues with business impact in mind. Documentation & Process Optimization Maintain internal knowledge bases of recurring issues, known fixes, and troubleshooting playbooks. Identify opportunities for automation, tooling, and process enhancements to improve support efficiency. What We’re Looking For 5+ years of experience in production support, application monitoring, or technical troubleshooting in a fast-paced environment. Prior experience in healthcare, life sciences, or market research technology environments is good to have. Ability to work overlapping with U.S. time zones. Strong interpersonal skills with a passion for cross-functional teamwork. Excellent written and verbal communication skills. Demonstrated experience with: Debugging modern front-end and back-end applications (React, Next.js, Scala) Log analysis and observability tools (e.g., CloudWatch, Datadog, ELK) Working with MySQL or other relational databases Agile methodologies, Jira, and Confluence Distributed systems and microservices-based architectures Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Our Tech Stack Languages : JavaScript, Java or Scala, Python (bonus for multi-language proficiency) Database : MySQL, NoSQL (MongoDB preferred) Tools : Jira, Confluence, Git, CI/CD platforms, observability/monitoring tools Cloud : AWS (preferred), experience in a SaaS product environment is a plus Why Join Konovo ? Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected. Join a fast-growing global team with opportunities for professional growth and advancement. Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility. Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance. Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience. Make a real-world impact by helping healthcare organisations innovate faster. This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology! Apply now to be part of our journey.

You are hiring Java Full Stack Leads with expertise in React.js for a position based in Hyderabad, with a hybrid work model of 3 days in the office. The ideal candidate should have 8-12 years of experience and should be available to join in July/August. The primary requirement is advanced Java knowledge along with React.js and team leading skills. As a Java Full Stack Engineer, you will be responsible for designing, developing, and maintaining scalable web applications using Java 17. Your role will involve building RESTful APIs, integrating front-end components with server-side logic, and developing event-driven services within a microservices architecture. You will work on optimizing application performance, scalability, and reliability while utilizing SQL and NoSQL databases. Additionally, contributing to CI/CD pipeline setup and deployment automation will be part of your responsibilities. Key skills required for this role include strong hands-on experience with Java 17, proficiency in React.js, AngularJS, and Node.js, understanding of event-driven architecture and messaging systems like Kafka and RabbitMQ, knowledge of both SQL and NoSQL databases, experience in building and consuming RESTful APIs, and familiarity with Git, Maven/Gradle, and other build tools. It would be beneficial if you have knowledge of DevOps practices and tools such as Docker, Kubernetes, and Jenkins, experience with CI/CD pipelines and automated deployments, familiarity with cloud platforms like AWS, Azure, or GCP, and an understanding of security best practices and application monitoring. At GlobalLogic, we prioritize a culture of caring and provide opportunities for continuous learning and development, interesting and meaningful work on impactful projects, balance and flexibility in work arrangements, and uphold trust and integrity as core values. GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner known for collaborating with clients to transform businesses and redefine industries through intelligent products, platforms, and services. Join us to be a part of a forward-thinking organization driving the digital revolution.,

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Zabbix, Splunk Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Zabbix, Splunk.- Strong understanding of application monitoring and performance tuning.- Experience with incident management and troubleshooting methodologies.- Familiarity with cloud-based application deployment and management.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Zabbix.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

for a dedicated and proactive Support Desk professional to provide essential support during and after the application implementation process. This role focuses on assisting clients with technical issues, troubleshooting, and ensuring that the implementation of applications is seamless. The ideal candidate will have strong communication skills and a deep understanding of the application setup and usage to offer timely and efficient support. Key Responsibilities: 1. Post-Implementation Support Provide ongoing support to clients after the application implementation to ensure smooth operations. Troubleshoot issues related to system configurations, functionalities, and performance. Offer guidance on the proper usage of the implemented applications to ensure clients maximize value. 2. Technical Issue Resolution Respond to client inquiries, issues, and concerns related to the application setup. Log, track, and prioritize all support requests through the designated ticketing system. Resolve application-related issues and escalate complex cases to senior technical teams as necessary. 3. User Assistance and Training Assist clients with user access issues, configuration settings, and workflow questions. Provide training materials and resources to clients to help them become proficient in using the application. Conduct training sessions, if needed, to ensure that users understand all relevant features and processes of the implemented application. 4. Documentation and Knowledge Base Management Document common issues, resolutions, and FAQs to build and maintain an internal knowledge base. Update user manuals and troubleshooting guides based on recurring issues or new application features. Maintain detailed records of each support request for tracking purposes. 5. Client Relationship Management Maintain clear and professional communication with clients to keep them informed about the status of their support requests. Ensure client satisfaction through regular follow-ups and proactive issue resolution. Build long-term relationships with clients to foster trust and confidence in the support provided. 6. Application Monitoring and Feedback Monitor the performance of applications post-implementation and report any critical issues to the technical team. Gather client feedback on the implemented solution to identify areas for improvement or additional support needs. Assist the implementation team in refining the deployment process based on support desk insights and feedback. 7. Collaboration with Implementation and Development Teams Work closely with the implementation and development teams to ensure seamless deployment and troubleshooting. Provide insights and feedback from clients that may contribute to future application enhancements or updates. Requirements Requirements Experience in a support desk or customer service role, preferably in application implementation or IT support. Strong technical knowledge and troubleshooting skills, with experience supporting cloud-based applications (e.g., Zoho, CRM, ERP systems). Excellent communication and interpersonal skills to interact with clients and internal teams. Ability to understand and explain technical concepts in a simple, clear, and concise manner. Familiarity with ticketing systems (e.g., Zoho Desk, Zendesk, Freshdesk) and customer service management tools. Strong problem-solving skills and ability to manage multiple support requests efficiently. Basic knowledge of business processes and how they relate to application implementation (CRM, Sales, Marketing, etc.).

Role & responsibilities Monitor and support Java/J2EE applications in production environments Perform root cause analysis and resolve incidents within SLA Coordinate with development, infrastructure, and QA teams to resolve issues Handle batch failures, performance issues, and production outages Analyze logs and prepare incident and RCA reports Handle change requests, deployments, and environment upgrades Preferred candidate profile Strong knowledge in Java/J2EE application architecture Experience in handling production support in a 24x7 or shift-based model Familiarity with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace, etc.) Proficient in Linux/Unix commands and SQL queries Excellent communication and problem-solving skills Prior experience in ITIL processes (Incident, Problem, Change Management) is a plus

Job Summary: We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) focused on Monitoring to join our observability team. The candidate will be responsible for ensuring the reliability, availability, and performance of our systems through robust monitoring, alerting, and incident response practices. Key Responsibilities: Monitor Application, IT infrastructure environment Drive the end-to-end incident response and resolution Design, implement, and maintain monitoring and alerting systems for infrastructure and applications. Continuously improve observability by integrating logs, metrics, and traces into a unified monitoring platform. Collaborate with development and operations teams to define and track SLIs, SLOs, and SLAs. Analyze system performance and reliability data to identify trends and potential issues. Participate in incident response, root cause analysis, and post-mortem documentation. Automate repetitive monitoring tasks and improve alert accuracy to reduce noise. Required Skills & Qualifications: 2+ years of experience in application/system monitoring, SRE, or DevOps roles. Proficiency with monitoring tools such as Prometheus, Grafana, ELK, APM, Nagios, Zabbix, Datadog, or similar. Strong scripting skills (Python, Bash, or similar) for automation. Experience with cloud platforms (AWS, Azure) and container orchestration (Kubernetes). Solid understanding of Linux/Unix systems and networking fundamentals. Excellent problem-solving and communication skills.

Share your profiles preethi@career-tree.in The Manager - Applications and ERP is responsible for overseeing the management, development, and support of the organizations application and ERP systems. This role ensures that all software applications, ERP solutions, are aligned with business processes. The manager will work closely with business units, IT teams, and external vendors to optimize the performance, reliability, and scalability of applications and ERP systems. Key Responsibility: ERP Management: Lead the implementation, maintenance, and enhancement of ERP systems to support business processes and strategic objectives. Applica on Oversight: Manage the lifecycle of various applications, ensuring they meet business needs, are secure, and are maintained efficiently. Vendor Management: Collaborate with third-party vendors and consultants to ensure the delivery of projects and services. Project Management: Plan, execute, and oversee projects related to application and ERP implementations, upgrades, and integrations, ensuring projects are completed on me and within budget. Business Analysis: Work with business stakeholders to gather requirements. Change Management: Manage the change control process for applications and ERP systems, ensuring proper documentation, testing, and communication on of changes. Technical Expertise: Provide technical guidance and support for applications issues to improve system performance and user experience. Compliance and Security: Ensure all applications and ERP systems comply with industry standards, legal requirements, and organizational policies, particularly concerning data security and privacy. Improving workflows, resource allocation, and overall maintenance. Collaboration & Stakeholder Management: Work closely with cross-functional teams, including engineering, operations, procurement, stores, production, planning to align ERP . Communicate complex data insights and technical concepts to non-technical stakeholders, providing clear recommendations. Preferred candidate profile Should have overall experience of 14+ years and very strong in driving the projects related ERP and applica ons end-to-end. Proficiency in ERP systems (e.g., SAP, Oracle, Ramco, AMOS or any Avia on soware packages), applica on development, and project management tools 8-10 years of experience in applica on and ERP management, with at least 3-5 cycles of end-to-end implementa on and opera ons of applica ons. Proficiency in programming languages such as Java, SQL or any advanced Databases ** Experience with cloud platforms (e.g., AWS, Azure) and data base technologies is advantageous. ** Educational Qualification : Any Bachelors or Master of Engineering / Technology in CSE / IT / ECE/ Electrical.

Job Description: Integration Developer/Backend Developer. Roles and Responsibilities: Develop and maintain backend services using Java, Spring Boot, and Spring Framework. Design and implement RESTful APIs and integrate with frontend applications. Work with MongoDB, MSSQL and other NoSQL/SQL databases. Optimize application performance and ensure security best practices. Use Postman for API testing and debugging. Collaborate with DevOps teams; basic knowledge of AWS services is a plus. Rest API, Java, Springboot, Spring MVC, Node JS, javascript, typescript , postman, GIT, Proficient in using IDE like Eclipse, AWS Services like S3, EC2, Lambda, IAM, API gateway, ECS Experience with MongoDB, MSSQL (schema design, performance tuning, indexing strategies). Familiarity with performance engineering, application monitoring, and optimization. Knowledge of AWS common services and DevOps practices is a plus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you will join Global ESX Infrastructure SRE team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks and leverage your knowledge of programming and infrastructure automation to affect change. In this environment you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As SRE, you will be focused on running better production applications and systems. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Collaborate with different roles to achieve common goals Contribute to the development and maintenance of knowledge base articles, technical guides, and support documentation. Share knowledge and expertise with team members to enhance overall team performance. Engage with customers to understand their issues and provide guidance on best practices for VCF deployment and management & drive mitigation/RCA to help in problem management and respond to customer inquiries and support requests in a timely and professional manner. Participate in training and certification programs to enhance technical skills and knowledge. Stay up-to-date with the latest VMware technologies, VCF updates, and AI/ML/LLM/SLM or any new relevant IT industry trends. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Expertise in VMware product and infrastructure support with excellent troubleshooting and problem-solving skills. Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Experience in Systems and Application monitoring systems (Grafana, Splunk etc) and instrumentation. Familiar with Agile development process and automated testing. Diagnose and resolve complex technical issues related to VMware VCF environments(v4+)including software, hardware, and configuration problems. Strong troubleshooting background with VMware vCenter (v7.0+). Expertise in VMware NSX(T) troubleshooting and strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context. Experienced as a VMware ESXi system engineer in an enterprise class server hardware environment(HPE/Dell/Lenovo) with VMware vSAN. Preferred qualifications, capabilities, and skills Strong communication and interpersonal skills with ability to work independently and as part of a team. Proven experience in supporting VMware environments, possibly with a focus on AI and ML integration. VMware VCF products certifications. Knowledge of risk and controls landscape, ensuring company-wide standards are met. You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you will join Global ESX Infrastructure SRE team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks and leverage your knowledge of programming and infrastructure automation to affect change. In this environment you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As SRE, you will be focused on running better production applications and systems. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Collaborate with different roles to achieve common goals Contribute to the development and maintenance of knowledge base articles, technical guides, and support documentation. Share knowledge and expertise with team members to enhance overall team performance. Engage with customers to understand their issues and provide guidance on best practices for VCF deployment and management & drive mitigation/RCA to help in problem management and respond to customer inquiries and support requests in a timely and professional manner. Participate in training and certification programs to enhance technical skills and knowledge. Stay up-to-date with the latest VMware technologies, VCF updates, and AI/ML/LLM/SLM or any new relevant IT industry trends. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Expertise in VMware product and infrastructure support with excellent troubleshooting and problem-solving skills. Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Experience in Systems and Application monitoring systems (Grafana, Splunk etc) and instrumentation. Familiar with Agile development process and automated testing. Diagnose and resolve complex technical issues related to VMware VCF environments(v4+)including software, hardware, and configuration problems. Strong troubleshooting background with VMware vCenter (v7.0+). Expertise in VMware NSX(T) troubleshooting and strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context. Experienced as a VMware ESXi system engineer in an enterprise class server hardware environment(HPE/Dell/Lenovo) with VMware vSAN. Preferred qualifications, capabilities, and skills Strong communication and interpersonal skills with ability to work independently and as part of a team. Proven experience in supporting VMware environments, possibly with a focus on AI and ML integration. VMware VCF products certifications. Knowledge of risk and controls landscape, ensuring company-wide standards are met.

The Impact you will have in this role: The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents. Your Primary Responsibilities: Verify analysis performed by team members and implement changes required to prevent reoccurance of incidents Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed Review and update knowledge articles and runbooks with application development teams to confirm information is up to date Collaborate with internal teams to provide answers to application issues and escalate to as needed Validate and submit responses to requests for information from onging audits Review and Execute Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed Identify and implement automation opportunities to reduce manual effort associated with application monitoring Partner with development teams to provide input into the design and development stages of applications Execute the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc) Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed.

The Cisco Security Business Group (SBG) is dedicated to developing solutions that address the security challenges faced by customers. With an annual revenue exceeding $2B, SBG is one of the fastest-growing businesses at Cisco. As Cisco transitions aggressively to a software and recurring revenue model, the security business is leading the way with over 40% year-over-year growth in software recurring revenue. The Cloud Security group within SBG focuses on creating cloud-delivered security solutions in a platform-centric approach. Operated as an autonomous group within the business, it functions like a Startup to foster innovation in a highly disruptive and rapidly growing domain. The group, formed by combining existing cloud assets with successful acquisitions like OpenDNS, aims to develop complex security solutions in a cloud-delivered manner with simplicity at its core. The goal is to redefine industry standards for security solutions by making them deep and broad yet easy to deploy and manage. Currently experiencing 100% year-over-year growth, the group is seeking a passionate, innovative, and action-oriented engineering leader for the Product Engineering group to support business scalability. In today's evolving landscape, cloud security plays a crucial role. With an increase in roaming users, the growth of BYOD, migration of business applications to the cloud, and the shift of critical infrastructure to public/private clouds, the nature of security threats has become more sophisticated. The traditional perimeter-based security model is being challenged, necessitating security solutions to move to the cloud as well. Join a team of dedicated individuals passionate about solving these challenges and making the world a more secure place. The group operates a highly scalable cloud infrastructure across 25 data centers, handling over 100 billion requests per day from 65 million daily active users. YOUR IMPACT - Collaborate with cross-functional stakeholders in engineering, product management, and field teams to guide technology decisions and drive technical direction. - Engage with multiple engineering groups at Cisco to develop end-to-end solutions and facilitate technology leveraging, including FedRAMP certification. - Work closely with Product leads to drive product and technology strategies. - Provide on-call support for services in production. - Offer technical support to clients or end-users. MINIMUM QUALIFICATIONS: - Bachelor's in Computer Science or equivalent with 8 to 10+ years of experience in designing, analyzing, and troubleshooting large-scale distributed systems. - Professional software development experience in C/C++, Python, and Go (Nice to Have). - Experience in MacOS device drivers, building MacOS app extensions using Apple Driverkit framework, and driver installation using System Extension Framework. PREFERRED QUALIFICATIONS: - Strong expertise in cloud technologies and architectural patterns, including HTTP/HTTPS, Proxy, API services, Containerization, Micro-services, Application monitoring, and Elastic scaling. - Experience in building or maintaining software, library, and infrastructure to meet compliance standards like FedRAMP, SOC2, or ISO27001. - Knowledge of emerging cyber threats and techniques for threat detection and remediation. - Familiarity with incident management processes and tools (e.g., PagerDuty). - Understanding of Service-Level Agreements (SLAs) and ensuring compliance. - Ability to create and maintain detailed documentation for troubleshooting procedures and system architecture. - Proficiency in post-incident reviews and root cause analysis to prevent future occurrences. #WeAreCisco #WeAreCisco is a unique environment where every individual contributes their skills and perspectives to advance our goal of creating an inclusive future for all. The company values connection and celebrates the diverse backgrounds of its employees, focusing on unlocking their full potential. Cisco offers a culture of continuous learning and development, enabling employees to explore multiple career paths within the organization. Cisco recognizes the opportunity to bring communities together, placing emphasis on its people. Through employee resource organizations called Inclusive Communities, one-third of Cisconians collaborate to foster belonging, learn, and make a difference. The company supports volunteerism by providing dedicated paid time off, allowing employees to contribute to causes they are passionate about, with nearly 86% participation. Driven by its people, Cisco leads as a global technology powerhouse, facilitating internet connectivity and innovation. The company helps customers reimagine their applications, secure their enterprises, transform infrastructure, and achieve sustainability goals. Every step taken by Cisco is aimed at creating a more inclusive future for all. Join Cisco on this journey of growth and empowerment, and be your authentic self with us.,

As a Senior Lead Site Reliability Engineer (SRE) based in Thane/Lower Parel, you will be responsible for ensuring the reliability, availability, scalability, and efficiency of systems. Your role will involve designing, implementing, and governing systems to meet reliability standards, developing incident response processes, and collaborating with development teams to integrate reliability into application design. You will also be tasked with supporting continuous system improvements, managing platform tools, and ensuring minimal downtime. Key Responsibilities: - Design, implement, and govern systems for reliability, availability, and scalability. - Develop incident response processes for quick resolution of issues. - Collaborate with development teams to ensure applications are designed with reliability in mind. - Perform competitive analysis to minimize downtime. - Support IT architecture alignment, integration design, and reviews. - Manage platform tools for high availability and disaster recovery in on-premises and cloud infrastructure. - Mentor team members and work closely with vendor IT teams. Key Result Areas: - Assist SRE team in deployment and technical functions related to DAST and IAST for vulnerability assessment. - Maintain and monitor application environments, including patching and upgrades. - Ensure application availability, scalability, and fault tolerance. - Contribute to solution architecture and evaluate trade-offs in cost, performance, and scalability. - Collaborate on deployment plans and adhere to security and enterprise standards. - Lead a team of SREs to ensure system performance meets business and technical requirements. Qualifications & Experience: - Education: BE/B.Tech./ME/M.Tech./MCA - 8-15 years of relevant experience in SRE, IT infrastructure management, and application lifecycle best practices. - Strong knowledge of cloud infrastructure, disaster recovery, and IT security frameworks. - Excellent collaboration skills with internal and vendor teams. - Leadership experience is a plus.,

As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management Technology team, you will play a vital role in designing and delivering cutting-edge technology products in a secure, stable, and scalable manner. You will be a key member of an agile team, responsible for providing critical technology solutions across various technical areas to support the firm's business objectives. Your responsibilities will include advising product and business teams on non-functional requirements, executing system capacity planning, conducting load tests to ensure system performance and stability, enhancing the performance of web applications, mobile apps, APIs, and services, performing root cause analysis of performance issues, and generating performance reports for management review. You will also be responsible for updating and maintaining the performance test suite to prevent performance regressions. To excel in this role, you should have formal training or certification in software engineering concepts with at least 3 years of applied experience. You should possess expertise in Performance Engineering, hands-on experience with JMeter and other performance tools, proficiency in performance testing techniques, a strong understanding of SQL databases, and skills in object-oriented analysis and design, data structures, algorithms, and design patterns. Experience with Kubernetes, Linux, code profiling tools like Yourkit, and application monitoring tools like New Relic and Graylog will be beneficial. Additionally, strong interpersonal and communication skills are preferred, along with exposure to cloud technologies and knowledge of programming/database tuning. This position offers an exciting opportunity for you to advance your career in Performance Engineering and contribute to the success of our technology products.,

Required Skills Technology | ITSM Tool Technology | IT Service Management | Recording and Responding to IncidentsIncident Management and Triaging Technology | Programing Basic, Programming concepts (Java, .NET) Technology | Database Query Tools / Languages | PL/SQLDatabase Query Tools / Languages | Transact-SQL Technology | PowerShell Scripting Technology | Cloud Services Basics - Azure, AWS Technology | Application Monitoring and Tools Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1.Supervise all alerts related to application, Database, and system components and provide services proactively. Triage Incident and service requests to concern team. Perform root cause assessment and debug all issues on server domain, and availability of applications. Provide trends to prevent occurrence of incidents, problems, errors, and improve overall performance. Coordinate with teams and resolve all complex application and system issues. Must be able to see opportunities for improvement, take ownership and work closely with development team to drive enhancements Track and report service health metrics, SLA and OLA Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail

We are seeking a Full Stack Developer with minimum of 5+ years of experience in Python, React, and AI/ML, who also has hands-on experience with application hosting on cloud platforms (VMs, App Services, Containers). This is a lead role where you will guide a team of 5 developers and work on building and deploying modern, intelligent web applications using AWS, Azure, and scalable backend/frontend architecture. Responsibilities: Lead a team of 5 engineers across backend, frontend, and AI/ML components. Design and develop scalable full stack solutions using Python (FastAPI/Django/Flask) and React.js. Deploy and host applications using VMs (EC2, Azure VMs), App Services, and Containers (Docker/K8s). Integrate and operationalize ML/LLM models into production systems. Own infrastructure setup for CI/CD, application monitoring, and secure deployments. Collaborate cross-functionally with data scientists, DevOps engineers, and business stakeholders. Conduct code reviews, lead sprint planning, and ensure delivery velocity. --- Tech Stack & Tools: Frontend: React, Redux, Tailwind CSS / Material UI Backend: Python (FastAPI/Django/Flask), REST APIs AI/ML: scikit-learn, TensorFlow, PyTorch, Hugging Face, LangChain LLM : Azure Open AI , Cohere Cloud: o AWS: EC2, Lambda, S3, RDS, SageMaker, EKS, Elastic Beanstalk o Azure: App Services, AKS, Azure ML, Azure Functions, Azure VMs LLM: o OpenAI / Azure OpenAI (GPT-4, GPT-3.5) o Hugging Face Transformers o LangChain / LlamaIndex / Haystack o Vector DBs: Croma , Pinecone, FAISS, Weaviate, Qdrant o RAG (Retrieval Augmented Generation) pipelines App Hosting: VMs (EC2, Azure VMs), Azure App Services, Docker, Kubernetes Database: PostgreSQL, MongoDB, Redis DevOps: GitHub Actions, Jenkins, Terraform (optional), Monitoring (e.g., Prometheus, Azure Monitor) Tools: Git, Jira, Confluence, Slack --- Key Requirements: 5-8 years of experience in full stack development with Python and React Proven experience in deploying and managing applications on VMs, App Services, Docker/Kubernetes Strong cloud experience on both AWS and Azure platforms Solid understanding of AI/ML integration into web apps (end-to-end lifecycle) Experience leading small engineering teams and delivering high-quality products Strong communication, collaboration, and mentoring skills LLM and Generative AI exposure (OpenAI, Azure OpenAI, RAG pipelines) Familiarity with vector search engines Microservices architecture and message-driven systems (Kafka/Event Grid) Security-first mindset and hands-on with authentication/authorization flows Lead Full Stack Developer - Python, React, AI/ML Location: Kochi Experience: 5+ years Team Leadership: Yes, team of 5 developers Employment Type: Full-time

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA Job Description: - Responsible to work closely with Engineering leaders to understand and deliver the performance and scalability roadmap of the product. - Responsible to assess the scalability of product and provide continuous feedback. - Develop scalable scripts for load generation and other performance testing, primarily using Java/JMeter. Reuse available automation assets as much as possible. - Disciplined setup and maintenance of performance test labs on cloud (Azure). - Should be able to identify key performance metrics of the product, implement ways to measure and analyse them. - Produce a high quality report highlighting the performance bottlenecks, major areas of improvement, and other performance metrics (of both the software and the computing resources consumed by the software). - Collaborate well with developers while they fix and fine tune the performance to desired levels. - Implement Early Performance Tests with relevant scope at relevant milestones of product development life cycle. - Ability to work on test automation in addition to performance testing will be an added advantage. Requirements: Female candidates only 3-8 years of software quality assurance Must have minimum 3 years of experience in performance testing web applications. Experience in scalability testing of micro services architecture based web application will definitely put you on top of the list. Technologies: OOPS/Java, REST API, GraphQL, NoSQL, PostgreSQL, Kubernetes (Azure), SaaS/PaaS/IaaS. Performance Testing Exp : Experience generating load through scalable scripts. Must have hands on experience in developing load generation scripts. Java/JMeter/BeanShell. Must have experience with load and volume testing of micro services architecture based web applications. Experience using application monitoring tools such as Dynatrace/New-Relic, preferably Dynatrace. Experience as a performance test engineer while scaling up a product from 1X to minimum 5X to 20X. Experience with off the shelf tools for distributed load and performance testing is an added advantage. Performance Testing Tool,Load Testing,Performance Testing,jmeter

Monitoring entire infrastructure using various monitoring tools like Zabbix, SCOM, SolarWinds, Telegraph. Monitoring various types of alerts like CPU, Memory, Database, DR Replication, Backup Failure, Exchange Mail queue, Application URL Alerting Required Candidate profile Good communication Skills 24*7, Rotational Shift 6 days working in week only male candidates can apply Job Location: Saidapet(Chennai) Exp Level: 2 to 3 Yrs Salary: 3 LPA NP: Max 15 days can apply

Duties & Responsibilities : Manage and resolve critical P1/P2 incidents within Service Level Agreements (SLAs). Assemble and lead an ad hoc Incident Response Team (IRT) composed of specialists from engineering, infrastructure, network, database, and other relevant groups. Provide timely and effective communication updates about incidents to customers and internal stakeholders. Thoroughly document incidents, ensuring all details are captured accurately for future reference. Monitor and analyze incident trends to identify areas for product stabilization and process improvement. Collaborate with IT, Infrastructure, and Engineering teams to enhance incident management processes. Ensure proactive application monitoring to alert teams before a P1/ P2 incident is registered. Knowledge, Experience & Skills: Proven experience in managing a Critical Incident Management (CIM) function. Ability to lead and coordinate cross-functional teams in time-sensitive situations. Strong skills in crafting and publishing business-critical communications to customers and stakeholders. Demonstrable experience in process improvement and management involving multiple technical stakeholders. Knowledge and experience with cloud support functions preferred. Experience in SaaS or cloud environments preferred. Understanding of the travel domain (NDC, Airlines) preferred. 4-5 years of management experience. This position requires working on a rotating shift schedule, requires on-call duties, including weekends and holidays, to provide continuous coverage 24 hours a day, 7 days a week. What do we offer An opportunity work on the future of travel industry in market leading company - NDC (New Distribution Capability) Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours, hybrid remote/office working environment Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to youWhether you re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!