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5 - 10 years

8 - 15 Lacs

Gurgaon

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Title: Team Lead - Monitoring & Tools Expert (NOC/GCC) Location: Gurgaon, India Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Job Overview : The Team Lead - IT Operations works as a member of the Enterprise Management Services team within IT Operations department at Fareportal. In this role, the Lead has below primary functions: • Excellent knowledge and hands on work experience on various monitoring tools utilize in the NOC/GCC domain. • Leading monitoring / tool automation to upscale the proactiveness and effectiveness, aligning with the teams effort and wider organization vision. • Understanding business requirement and leading the automations in parallel, collaborating with wider support teams. • Initiate emergency plan of action while understanding the criticality. • End to End enterprise monitoring and enhancement activities. • Provide Weekly/Monthly Metrics Data to management. • Maintain Contact List of various support teams and vendors. • Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. • Work with a product-based startup mindset. This position will support 24x7 to be in Gurugram, India. The job will require the individual to work different shifts as assigned by the supervisor. Job Responsibilities: Hands-on working on open source tools and enterprise monitoring, i.e. ELK/Prometheus/Grafana/ MS SCOM/SolarWinds along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Design or architect, develop, implement, and coordinate systems, policies, and procedures on the tools side. Dashboard creation and understanding on the tools metric. Should have hand on experience in integrating these monitoring sources or tools to single pain of glass or centralized dashboarding. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Conducts research on emerging products, services, protocols, and standards in support of monitoring tool and development efforts. Liaise with vendors for the procurement of new systems technologies, conduct POCs, oversee installation, and resolve adaptation issues. Ensures that effective EMS representation takes place for the coordination of work processes and projects with other departments and divisions. Required Skills & Qualifications: 6+ years experience in an Enterprise Monitoring Tools, Applications, Servers monitoring, setup and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls, Linux environment. Bachelors Degree/Master's Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Microsoft/AWS/CCNA/ITSM certified. Strong problem-solving and trouble-shooting skills. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Prior experience with Team Management / Training / Mentoring / Multi team collaboration Preferred Skills & Qualifications: Aptitude for learning new technologies, interest in professional development. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

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2 - 6 years

0 - 0 Lacs

Chennai, Pune, Delhi

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Job Description: Hiring Manager Vinod Puthiyoth No of resources required 3 Resource Type (Dev / Test) AMS Cloud Engineer Skill Set Monitor and maintain SaaS applications to ensure availability, reliability, and performance. Address and resolve L1/L2 incidents, escalating to senior engineers when required. Perform root cause analysis and suggest preventive actions for recurring issues. Use monitoring tools to track system health and identify potential issues proactively. Perform regular maintenance activities, including updates and patches. Handle service requests and incidents in line with SLAs. Document issues, resolutions, and preventive measures to build a comprehensive knowledge base. Coordinate with cross-functional teams such as DevOps, SRE, and Cloud Engineering for issue resolution and performance optimization. Provide input for process improvements and automation opportunities. Work in rotational shifts to ensure 24/7 coverage. Be part of an on-call roster for critical incident handling. Knowledge of application monitoring tools (Grafana, Prometheus). Knowledge of deployment and troubleshooting in Kubernetes, Kafka and Spring Applications Basic Knowledge in Oracle Database and SQL Detailed Job Description As a Product Operations (AMS) Engineer, within the Oracle Banking Cloud Services (OBCS) SaaS team, you will assist in deploying, operating and monitor a micro services-based cloud native SaaS services with extremely high availability and scalability requirements. You will work in collaboration with product engineering, SaaS DevSecOps and SRE teams to deliver your responsibilities towards Oracle Banking Cloud Service (OBCS) SaaS production K8S clusters. You will also author, review and maintain operational run books to help reduce incident resolution time and be responsible for managing and triaging operational tickets pertaining to the OBCS services. Emphasis on driving prioritization and execution of work based on business impact is a must. Required Experience2-6 years of hands-on experience as AMS Engineer LocationBangalore / Mumbai / Pune / Chennai Panel - Round 1 Ashish Pataskar Panel - Round 2 Vinod Puthiyoth Resource used for activity? Production support ,Deployments and Monitoring the alerts Cost/month (excluding markup) 41K to 74K

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2 - 4 years

30 - 37 Lacs

Pune

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As an SRE at Deutsche Bank, you will play a pivotal role in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with feature and cross-functional teams to design, build, and maintain robust and efficient systems, applying cutting-edge technologies and best practices. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities & Your skills and experience Proven experience leading and scaling Production/SRE teams in a high-growth environment. Engage in and improve the whole lifecycle of services - from inception and design, deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and the overall system health. Scale systems sustainably through mechanisms like automation. Evolve systems by pushing for changes that improve reliability and velocity. Support to develop policies, standards, and guidelines for site reliability. Collaboratively work with Product Owners and Engineers to run reliable services. Configure and maintains application & monitoring and Identify business objects for monitoring. Track system performance, capacity, and use your experience to create effective strategies for maintaining and improving system performance and availability. Identify issues and optimization potential and introduce related user stories. Support with automation know how to reduce the risk of bad changes. Identify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability. Education Bachelor s degree from an accredited University with a concentration in IT or Computer How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

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12 - 15 years

14 - 17 Lacs

Pune, Bengaluru, Hyderabad

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Skills : DevOps knowledge,CI/CD Tools, shell/bash scripting, AWS/Azure, Terraform and/or AWS CFT, Cloudwatch/Cloudtrail for infra/application monitoring

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2 - 6 years

0 - 0 Lacs

Chennai, Pune, Delhi

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Resource Type (Dev / Test) AMS Cloud Engineer Skill Set Monitor and maintain SaaS applications to ensure availability, reliability, and performance. Address and resolve L1/L2 incidents, escalating to senior engineers when required. Perform root cause analysis and suggest preventive actions for recurring issues. Use monitoring tools to track system health and identify potential issues proactively. Perform regular maintenance activities, including updates and patches. Handle service requests and incidents in line with SLAs. Document issues, resolutions, and preventive measures to build a comprehensive knowledge base. Coordinate with cross-functional teams such as DevOps, SRE, and Cloud Engineering for issue resolution and performance optimization. Provide input for process improvements and automation opportunities. Work in rotational shifts to ensure 24/7 coverage. Be part of an on-call roster for critical incident handling. Knowledge of application monitoring tools (Grafana, Prometheus). Knowledge of deployment and troubleshooting in Kubernetes, Kafka and Spring Applications Basic Knowledge in Oracle Database and SQL As a Product Operations (AMS) Engineer, within the Oracle Banking Cloud Services (OBCS) SaaS team, you will assist in deploying, operating and monitor a micro services-based cloud native SaaS services with extremely high availability and scalability requirements. You will work in collaboration with product engineering, SaaS DevSecOps and SRE teams to deliver your responsibilities towards Oracle Banking Cloud Service (OBCS) SaaS production K8S clusters. You will also author, review and maintain operational run books to help reduce incident resolution time and be responsible for managing and triaging operational tickets pertaining to the OBCS services. Emphasis on driving prioritization and execution of work based on business impact is a must. Required Experience2-6 years of hands-on experience as AMS Engineer

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5 - 10 years

6 - 10 Lacs

Chennai

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Role: The ideal DevOps engineer should haveexperience in DevOps, CI/CD pipelines and Gitlab. Key Responsibilities: Good communicator Self-organised and ability to figure out integrations of components GitLab - Develop CI/CI Pipelines integrating with other components such a Vault and Test Automation script. Understand of GIT flow Shell scripting on Linux Understanding of Linux and Networking Understanding on setting up application monitoring Experience in working on an Agile/Scrum environment Nice to Have: Helm / Kubernetes Docker Maven / Gradle Java DX-APM or similar monitoring product Splunk OpenShift Platform

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3 - 8 years

25 - 27 Lacs

Pune, Mumbai

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We are seeking a skilled BMC TrueSight Level 2 (L2) Resource to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance of BMC TrueSight infrastructure. They will work closely with the Level 1 support team and other stakeholders to ensure smooth operations and optimal performance of TrueSight solutions. Responsibilities: Provide Level 2 technical support for BMC TrueSight infrastructure, including but not limited to event management, performance management, and capacity optimization modules. Troubleshoot and resolve complex issues related to TrueSight components, such as BMC Impact Manager, BMC Capacity Optimization, and BMC Event Adapters. Collaborate with Level 1 support team to escalate and resolve issues in a timely manner, ensuring SLA compliance. Participate in the deployment, configuration, and maintenance of TrueSight infrastructure components. Conduct regular health checks and performance tuning of TrueSight environment to ensure optimal functionality and resource utilization. Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures for TrueSight solutions. Stay up-to-date with the latest BMC TrueSight features, patches, and updates, and implement them as necessary to enhance system performance and security. Assist in testing and validation of TrueSight upgrades, patches, and new releases in development and staging environments prior to production deployment. Provide training and knowledge transfer to Level 1 support team and other stakeholders on TrueSight functionality, troubleshooting techniques, and best practices. Participate in on-call rotation schedule to provide 24/7 support for critical incidents and emergencies. Requirements: Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 3 years of experience in administering and supporting BMC TrueSight infrastructure. In-depth knowledge of BMC TrueSight components, including BMC ProactiveNet, BMC Impact Manager, BMC Capacity Optimization, and BMC Event Adapters. Proficiency in troubleshooting common technical issues related to BMC Truesight, including but not limited to installation, configuration, connectivity, and performance. Strong understanding of IT infrastructure and monitoring concepts, including network, server, and application monitoring. Hands-on experience with installation, configuration, and troubleshooting of BMC TrueSight solutions in enterprise environments. Excellent problem-solving skills and attention to detail, with the ability to analyze complex issues and implement effective solutions. Strong communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels. Ability to work independently as well as part of a team, in a fast-paced and dynamic environment. BMC TrueSight certifications such as BMC Certified Professional - TrueSight Operations Management will be a plus. Knowledge about BMC Helix operation Management and its migration will be a plus. If you meet the above requirements and are passionate about supporting enterprise-level IT infrastructure with BMC TrueSight solutions, we encourage you to apply. Join our team and be part of a dynamic environment where your skills and expertise will be valued and developed.

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2 - 5 years

7 - 11 Lacs

Gurgaon

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About this role About this role You can work with us at one of the top FinTech companies. We sell our Aladdin platform to over 200 of the top global corporations, in total managing about a quarter of all the world s money under management. BlackRock is a global but close-knit team of individuals who share a common goal of providing the very best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities and ideas brought by our employees. We are serious about our people and offer Flexible Time Off, collaborative working spaces and several other benefits. An individual selected for this position will have the chance to define relationships with IT teams across the globe and will be exposed to many different applications and technologies used at BlackRock; resulting in an overarching view of how functional teams and technology work together to deliver services to end users. We are a team with a wide and varied stack and abilities, but we re particularly interested in meeting people with skills in some of the following: Strong Leadership, Data-driven Analysis, Change Management, ITIL Framework, and Cloud Platform offerings like Microsoft Azure and Google. If any of this excites you, we want to talk to you. Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for the Aladdin client experience through a hub for operational support and control across our core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure approvals. Security Patching: Oversee security patching to meet compliance and security goals. Relationship Management: Build relationships with global IT teams and understand various applications and technologies. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize technical skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently and as part of a team, demonstrating strong leadership and communication skills. Qualifications A candidate is encouraged to possess and demonstrate the following: 4+ years experience in the role of IT Change Manager Familiarity with industry standard Change Management practices An understanding of running services on Cloud infrastructure solutions Experience in application monitoring solutions Leverage AI and data-driven analytics tools to address potential challenges Understanding of operating within an ITIL framework Previous experience working in the Financial Services or Technology industry Scripting or basic development language skills to automate common tasks Strong interpersonal and communication skills, both written and verbal, and adept at communicating with all levels of the business and technical parts of the organization Excellent organizational skills and attention to detail Self-advised, effective at prioritization, takes full ownership of responsibilities, and is a diligent teammate Adaptive individual, able to multi-task and adjust in a fast-paced environment Experience with Change Management tools like ServiceNo w Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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10 - 15 years

27 - 32 Lacs

Pune

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About The Role : Job TitleOperations Service Specialist Corporate TitleAVP LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Experience10+ years Monitor production systems for performance, availability, and anomalies. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience Business and Technical competency: Hands on experience in Banking domain and technology. Credit card business and operations knowledge is a must. Technologies: Hands-on experience with log analyser such as Splunk (mainly), kibana etc. Knowledge in container platforms like Kubernetes / OpenShift Knowledge in Observability tool like NewRelic Hands on experience in job scheduling tools, sqls/ oracle DB etc. Incident and Operations Management: Strong knowledge in incident management processes and various ITIL concepts. Strong skills in application monitoring and performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. English language skills mandatory, German CEFR A1 level preferred (highly desirable) Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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10 - 15 years

50 - 70 Lacs

Hyderabad

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Job Description: Position Overview Will be responsible for overseeing the maintenance, support, and continuous improvement of the organizations software systems. This role ensures optimal performance, security, and reliability of all software applications while managing a team of engineers and collaborating with other departments to address business needs. Key Responsibilities 1. Software Maintenance & Support •Oversee the maintenance and troubleshooting of enterprise applications, ensuring high availability and performance. •Develop and implement strategies for proactive software monitoring, issue resolution, and system optimization. •Lead the identification and resolution of bugs, security vulnerabilities, and performance bottlenecks. 2. Team Leadership & Management •Manage and mentor a team of software maintenance engineers and support specialists. •Define clear roles, responsibilities, and KPIs for the maintenance team. •Foster a culture of continuous learning and process improvement. 3. Process Improvement & Automation •Establish and optimize software maintenance processes, including version control, patch management, and rollback strategies. •Identify opportunities for automation to improve efficiency and reduce downtime. •Ensure adherence to ITIL best practices and industry standards. 4. Collaboration & Stakeholder Management •Work closely with software development, infrastructure, and business teams to align maintenance strategies with organizational goals. •Act as the escalation point for critical software issues impacting business operations. •Communicate effectively with leadership on system health, risks, and improvement plans. 5. Security & Compliance •Ensure compliance with data security regulations and industry standards. •Oversee the implementation of security patches and software updates. •Conduct periodic audits to assess system vulnerabilities and risks. 6. Vendor & Third-Party Management •Manage relationships with third-party software vendors and service providers. •Oversee software licensing, renewals, and support contracts. •Evaluate vendor performance and negotiate service-level agreements (SLAs). Key Requirements 1. Education & Experience •Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. •10+ years of experience in software maintenance, IT operations, or application support. •5+ years of leadership/management experience in a similar role. 2. Technical Skills •Strong expertise in software maintenance methodologies, troubleshooting, and debugging. •Proficiency in cloud platforms (AWS, Azure, or GCP), databases, and enterprise applications. •Experience with monitoring tools, IT service management (ITSM) tools, and automation frameworks. •Understanding of cybersecurity best practices and compliance frameworks. 3. Leadership & Soft Skills •Excellent leadership, communication, and stakeholder management skills. •Strong analytical and problem-solving capabilities. •Ability to work in a fast-paced and high-pressure environment. Preferred Qualifications •ITIL certification or relevant IT service management experience. •Experience in fintech, banking, or high-availability system environments. •Exposure to DevOps, CI/CD, and Agile methodologies.

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8 - 11 years

27 - 32 Lacs

Hyderabad

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Position Overview Seeking an application development advisor to join the The Doctor automation platform team in Evernorth. This team's focus is delivering high-quality web applications adhering to enterprise development best practices. This is a highly collaborative team that owns and supports some of the most critical processes in Cignas automation and reporting spaces. Craftsmanship, pride in ownership, and passion for excellence are core expectations. As a Software Engineering Lead Analyst, you will be a part of a small fast-paced team of analysts and engineers, developing and deploying internal facing web applications using the technologies listed below. You are expected to work closely with developers, technical project managers, principal engineers, and business stakeholders to ensure that application solutions meet or exceed business/customer requirements. Responsibilities Candidates will need to have experience with medium-to-large-scale web development Ability to develop within full technology stack (HTML + JavaScript + NodeJS + PostgreSQL) Ability to prioritize, solve, implement, test, and deliver high visibility bugs and features to web applications Rearchitect/Decouple our web applications for bundling to new types of infrastructure environments Be part of and contribute to a fast-moving team, working with the latest tools and open-source technologies Design and develop our next generation of RESTful APIs and Event driven services in a VMWare environment Work on a development team using agile methodologies Qualifications Required Experience & Education: Bachelors Degree in Information Technology or Computer Science or Engineering or related course work 8 to 11 years of work experience in application engineering / software development Strong Experience with Front-end Development including HTML, CSS, and JavaScript. Strong Experience with backend technologies including NodeJS, ExpressJS, npm, JavaScript Strong Experience working in database environments like SQLite, Postgres, SQLServer, Oracle, or MySQL Experience in Git based source control tools like GitLab, GitHub, Bitbucket Experience working in Agile/Scrum environment along with tools like Github Projects, Jira, Rally, etc. Strong understanding of JavaScript event loop, concurrency and async/await concepts Solid understanding of OOP, Design Patterns, Data Structures and Web Standards Experience with developing RESTful web services Experience with Linux, Scripting, and Bash Desired Experience: Healthcare domain knowledge Knowledge of API tools like Postman, SoapUI, etc. Experience in testing methodologies, software testing principles and test management tools Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc) Experience with Continuous Integration / Deployments (Jenkins / Github Actions) Experience with enterprise security Including Auth0/Okta, Encryption, and Firewalls Excellent written and verbal communication skills Solid analytical skills, highly organized, self-motivated and a quick learner Flexible and willing to accept change in priorities as necessary

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3 - 8 years

5 - 12 Lacs

Chennai

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver / No. / Performance Parameter / Measure - 1. Continuous Integration,Deployment & Monitoring - 100% error free on boarding & implementation. 2. CSAT - Timely customer resolution as per TAT Zero escalation.

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3 - 5 years

7 - 8 Lacs

Bengaluru

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Administrating monitoring Tools (Dynatrace or Splunk) and providing monitoring solutions for Server and application monitoring requirements. Understand ITIL framework and work on Incidents, Request, Change and Change tasks on SLA with strong attention to details and ability to follow process defined. Having extensive knowledge on Dynatrace and Splunk architecture, should be able to work on troubleshooting specific components of the Tool. Maintaining Dynatrace and Splunk components healthy and perform health checks. One-agent installation and upgrades. Debug and Perform troubleshooting to resolve operational issues with Agent based monitoring setup. Work in a client facing work environment with high level of responsiveness and responsibility. Should understand the challenges of clients, coordinate and provide needed solution. Working on Windows and Linux/ Unix OS to setup and troubleshoot monitoring. General requirements Excellent communication skills Willingness to work in 24*7 support project. Strong documentation and multitasking skills Working efficiently/ independently with minimal direction in a client facing role. Good team player and openness to learn other Tools Desired qualification 3 to 5 Years of Experience on administrating one or more than one monitoring Tools specified (Dynatrace, Splunk, Assure1 and Sevone) Good Experience on Linux commands Hands on experience on Windows Operating system Skills: Splunk Windows Linux ServiceNow

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4 - 8 years

6 - 10 Lacs

Hyderabad

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Description Specialist in Azure Cloud Infrastructure. Hands-on exp in cloud environments creations, in terms of PAAS, IAAS, SAAS Azure DevOps CI/CD pipeline creation, Repos, and Board usage. Continuously improve the quality, consistency, accessibility, and security of our cloud infrastructure. Understanding the business area that the project is involved with. Experience on debugging Linux machines and scripting knowledge. Have good knowledge on load balancing strategies on cloud platforms. Performance tuning understanding the overall requirement, reporting impact. Ensure that industry-accepted cloud architecture principles and standards are integrated and followed for design, replication, regulations, and security, among other concepts, to meet technical and business goals. Experience on Azure DevOps project tracking tool or equivalent tools like JIRA. Should have outstanding verbal, non-verbal communication. Should have experience and desire to work in a Global delivery environment. Infrastructure migration planning and execution. Knowledge on Kubernetes and Docker. Play an important role as solutions expert who can understand clients issues, aspirations and propose solutions. Implementing below monitoring Infrastructure Monitoring Application Performance Monitoring Browser Monitoring Synthetic checks Monitoring Full stack Application Monitoring Dashboards Collaborate with stakeholders across cross functional teams to meet business need Good understanding in Kubernetes and network concept for Infrastructure development and maintenance.

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2 - 7 years

5 - 10 Lacs

Gurgaon

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Title: Sr. EMS Analyst Location: Gurgaon, India Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Job Description and Responsibilities: Monitor on 24 x7 basis health of Servers/Network/Applications/Websites/APIs and report alarms utilizing network/systems/Application/Websites monitoring tools. Hands-on working on enterprise monitoring tools, i.e. MS SCOM/SolarWinds/ AppInsight/Elastic/Grafana/Promethus along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams. Should have clear understanding of Incident Management experience and mandatory (P1/P2). Should have clear understanding on Change as well Problem Management as well. • Ensure timely follow up with cross-functional teams via e-mails, phone calls and slack. Willing to do rotational shifts, 24 x 7. Required Skills & Qualifications: 2+ years experience in Enterprise Monitoring Tools, Applications, Servers monitoring and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls or Linux environment. Bachelor’s Degree/Diploma in Computer Science, Information Systems, Engineering, Business or technical discipline Preferred Skills & Qualifications: Willing to do rotational shifts, 24 x 7. Strong problem-solving and trouble-shooting skills. Aptitude for learning new technologies, interest in professional development. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice.

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8 - 10 years

15 - 20 Lacs

Chennai

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Job description We are seeking a highly experienced Senior Manager - Cloud to join our dynamic team. This role requires a product-oriented mindset, a passion for cloud technologies, and a deep understanding of building, automating, deploying, and managing complex services to production in Azure environments. You will serve as the team's point of contact on cloud security, networking, and cloud-native toolchains for observability and monitoring, while driving cloud data infrastructure excellence. As a Senior Manager, you will collaborate across Managed Service Partners, Cloud Service Providers to design, implement, and maintain scalable cloud infrastructure. You will guide the team in adopting best practices for Azure cloud deployment and automation, while mentoring and supporting junior engineers in their professional growth. Key Responsibilities: 1. Manage Applications hosted on Azure Cloud & the team supporting it. 2. Lead & guide the team to ensure optimal delivery and operational success. 3. Design, build, and maintain scalable, secure, and resilient cloud-based infrastructure on Azure. 4. Lead & own Business continuity (BCP) drills & ensure successful completion. 5. Adhere & on timely mitigation of Vulnerability assessment reports, audit observations from regulatory bodies. 6. Automate complex deployments, monitoring, and security tasks to ensure seamless operation of production systems. 7. Lead initiatives to improve system performance, availability, scalability, and security across Azure services. 8. Serve as the expert on Azure networking, security, and monitoring, implementing best practices for cloud governance, compliance, and security policies. 9. Collaborate with product managers and development teams to ensure infrastructure aligns with the product vision and roadmaps. 10. Leverage Azure-native and third-party observability tools to monitor system performance and ensure proper incident management and response. 11. Act as a technical mentor for junior engineers, providing guidance on cloud infrastructure, Python scripting, automation strategies, and DevOps best practices. 12. Troubleshoot and resolve complex production issues, performing root cause analysis and implementing long-term solutions. 13. Stay up to date with the latest Azure services, features, and trends, continuously evolving the teams cloud capabilities. 14. Optimize cloud consumption by adopting cloud best practices. Key Qualifications: 1. Overall 12+ years of experience working in Service delivery, Consulting. 2. Subject matter expert & Hands-on Experience in Azure Cloud. 3. Expertise in Azure networking (VPC, subnets, security groups, etc.), cloud security (IAM, encryption, security compliance), and cloud-native monitoring tools (Azure Monitor, log analytics, App insights, Grafana, Datadog, Prometheus, etc.). 4. Experience with containerization technologies (e.g., Docker, AKS, Container Apps) and orchestration. 5. Proven track record of automating complex cloud deployments and scaling services in production environments. 6. A collaborative and mentoring mindset, with the ability to guide and support junior engineers. 7. Excellent communication skills, with the ability to work cross-functionally and influence technical direction. 8. Proven ability to troubleshoot complex production issues and optimize system performance. Candidates who are interested may send their resumes to twinkle.b@camsonline.com

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4 - 7 years

6 - 10 Lacs

Hyderabad

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Specialist in Azure Cloud Infrastructure. Hands-on exp in cloud environments creations, in terms of PAAS, IAAS, SAAS Azure DevOps CI/CD pipeline creation, Repos, and Board usage. Continuously improve the quality, consistency, accessibility, and security of our cloud infrastructure. Understanding the business area that the project is involved with. Experience on debugging Linux machines and scripting knowledge. Have good knowledge on load balancing strategies on cloud platforms. Performance tuning understanding the overall requirement, reporting impact. Ensure that industry-accepted cloud architecture principles and standards are integrated and followed for design, replication, regulations, and security, among other concepts, to meet technical and business goals. Experience on Azure DevOps project tracking tool or equivalent tools like JIRA. Should have outstanding verbal, non-verbal communication. Should have experience and desire to work in a Global delivery environment. Infrastructure migration planning and execution. Knowledge on Kubernetes and Docker. Play an important role as solutions expert who can understand clients issues, aspirations and propose solutions. Implementing below monitoring Infrastructure Monitoring Application Performance Monitoring Browser Monitoring Synthetic checks Monitoring Full stack Application Monitoring Dashboards Collaborate with stakeholders across cross functional teams to meet business need Good understanding in Kubernetes and network concept for Infrastructure development and maintenance.

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5 - 9 years

10 - 14 Lacs

Hyderabad

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Specialist in Azure Cloud Infrastructure. Hands-on exp in cloud environments creations, in terms of PAAS, IAAS, SAAS Azure DevOps CI/CD pipeline creation, Repos, and Board usage. Continuously improve the quality, consistency, accessibility, and security of our cloud infrastructure. Understanding the business area that the project is involved with. Experience on debugging Linux machines and scripting knowledge. Have good knowledge on load balancing strategies on cloud platforms. Performance tuning understanding the overall requirement, reporting impact. Ensure that industry-accepted cloud architecture principles and standards are integrated and followed for design, replication, regulations, and security, among other concepts, to meet technical and business goals. Experience on Azure DevOps project tracking tool or equivalent tools like JIRA. Should have outstanding verbal, non-verbal communication. Should have experience and desire to work in a Global delivery environment. Infrastructure migration planning and execution. Knowledge on Kubernetes and Docker. Play an important role as solutions expert who can understand clients issues, aspirations and propose solutions. Implementing below monitoring Infrastructure Monitoring Application Performance Monitoring Browser Monitoring Synthetic checks Monitoring Full stack Application Monitoring Dashboards Collaborate with stakeholders across cross functional teams to meet business need Good understanding in Kubernetes and network concept for Infrastructure development and maintenance.

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1 - 3 years

3 - 5 Lacs

Thane

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Skills: . SQL, Application Monitoring, Docker, Troubleshooting, PostgreSQL, MS SQL,. Job TitleApplication Support Engineer. Locations :Thane. Experience2-5 Years. SQL (MS SQL, PostgreSQL), Application Monitoring, Docker, Troubleshooting. Job Summary. We are looking for skilled Application Support Engineers to join our team and work under the guidance of the Application Support Lead. The ideal candidates will have a strong background in application support, database management, and troubleshooting. You will be responsible for monitoring application performance, resolving issues, and assisting with database queries and documentation. Key Responsibilities. Application MonitoringMonitor application performance and respond to alerts, ensuring high availability and reliability of applications. TroubleshootingDiagnose and resolve application issues, working closely with the Application Support Lead and other team members to ensure timely resolution. Database ManagementAssist in writing and optimizing SQL queries for MS SQL and PostgreSQL, focusing on performance and indexing. DocumentationContribute to the creation and maintenance of support documentation, including troubleshooting guides and RCA documents. CollaborationWork with the Application Support Lead and engineering teams to identify areas for improvement and implement solutions. User SupportProvide technical support to users, addressing their inquiries and assisting them with application-related issues. Deployment SupportAssist in application deployments using Docker, ensuring smooth transitions and minimal disruptions. Qualifications. Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2-5 years of experience in application support, database management, or a related field. Proficiency in MS SQL and PostgreSQL, with hands-on experience in writing and optimizing SQL queries. Familiarity with Docker for application deployment. Strong problem-solving skills and a proactive approach to troubleshooting. Excellent communication skills, with the ability to convey technical information effectively to both technical and non-technical stakeholders

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5 - 9 years

9 - 19 Lacs

Chennai, Hyderabad, Gurgaon

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As a New Relic Product Senior Support Engineer, you will manage, configure, and optimize New Relics performance monitoring tools within our organization. Your role is essential in ensuring continuous monitoring of our applications and infrastructure, providing support for New Relic products to our internal customers. Key Responsibilities: Implement and support New Relic products, including APM, Browser, Synthetics, Infrastructure, Cloud Integrations, Network Performance monitoring, and integrations with ServiceNow and xMatters. Provide technical support for New Relic to internal teams and customers, resolving issues related to installation, configuration, and data exploration. Lead sessions to gather, define, and document business and technical requirements in an agile environment. Build strong, collaborative relationships and consensus among stakeholders across business and IT teams. Deploy and configure New Relic agents on various systems to collect data from applications and infrastructure. Create and maintain dashboards and reports to visualize performance data and track key metrics. Set up and manage alerts to notify the team of performance issues or anomalies. Investigate and resolve performance problems using data collected by New Relic. Manage New Relic product agent upgrades across AWS and Azure datacenters. Create and maintain technical requirements, design, and runbook documentation for New Relic products. Identify tasks proactively to mitigate operational risks. Advise and research New Relic product features. Resolve incidents and implement changes related to New Relic. Maintain Terraform scripts for deploying New Relic products. Participate in an on-call rotation supporting a 24/7 environment. Escalate and manage support cases to resolve technical or functional issues with the New Relic vendor. Qualifications: 7+ years supporting technology applications and products. 2-3+ years supporting and implementing New Relic products. Proven experience supporting and implementing New Relic products, with at least 2-3 years of experience. Strong teamwork skills and the ability to be a good team player. Excellent organizational skills and work ethics. Exceptional communication skills and the ability to collaborate with teams in various locations. Proficiency in English (verbal and written). Strong follow-up skills, self-directed, and proactive. Experience supporting applications in a Linux server environment. Experience with Amazon Web Services (AWS) and knowledge of its services. Knowledge of scripting languages, including PowerShell or Bash. Familiarity with JSON and REST APIs. Role & responsibilities

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7 - 10 years

8 - 18 Lacs

Noida

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DataDog Integration & Optimization : Configure, maintain, and extend DataDog monitoring solutions for cloud infrastructure, applications, and logs. Monitoring & Alerts : Develop custom dashboards, set up alerts, and monitor key performance indicators (KPIs) across various environments and services. Performance Monitoring : Collect and analyse performance data, troubleshoot bottlenecks, and ensure the reliability and scalability of systems. Roles and Responsibilities Collaboration : Work closely with product teams, development, and operations to identify monitoring needs and troubleshoot issues. Cloud Infrastructure Management : Ensure observability of Azure cloud-based environments. Incident Response & Troubleshooting : Identify and resolve production issues using DataDog metrics, logs, and traces. Documentation : Maintain documentation for DataDog configurations, monitoring procedures, and troubleshooting guides.

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5 - 14 years

18 - 20 Lacs

Hyderabad

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Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents. Your Primary Responsibilities: Verify analysis performed by team members and implement changes required to prevent reoccurance of incidents Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed Review and update knowledge articles and runbooks with application development teams to confirm information is up to date Collaborate with internal teams to provide answers to application issues and escalate to as needed Validate and submit responses to requests for information from onging audits Review and Execute Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed Identify and implement automation opportunities to reduce manual effort associated with application monitoring Partner with development teams to provide input into the design and development stages of applications Execute the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc) Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 6 years of related experience Bachelors degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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5 - 10 years

37 - 45 Lacs

Bengaluru

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Required Skills Technology | ITSM Tool Technology | IT Service Management | Recording and Responding to Incidents Incident Management and Triaging Technology | Programing Basic, Programming concepts (Java, .NET) Technology | Database Query Tools / Languages | PL/SQL Database Query Tools / Languages | Transact-SQL Technology | PowerShell Scripting Technology | Cloud Services Basics - Azure, AWS Technology | Application Monitoring and Tools Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. Supervise all alerts related to application, Database, and system components and provide services proactively. - Triage Incident and service requests to concern team. - Perform root cause assessment and debug all issues on server domain, and availability of applications. - Provide trends to prevent occurrence of incidents, problems, errors, and improve overall performance. - Coordinate with teams and resolve all complex application and system issues. - Must be able to see opportunities for improvement, take ownership and work closely with development team to drive enhancements - Track and report service health metrics, SLA and OLA - Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail 2. Automation Initiatives: - Identify Automation opportunities by critically looking at Manual and Repetative Activites. - Propose, Manage and Drive implementation of automation initiatives across teams. - Focus on Effort reduction, ticket reduction and error free delivery. 3. People Management - Identify team skill gap and help them fill those gaps on the project. - Support team to resolve service impediments ensure team is compliant on project and organizantion process and meet the compliance objective. - Resolve Teams conflict, ensure reportees are motivated and gives optimal contribution. - Manage Team performance evalution and feedback 4. Create Shift left stratgey and Plan - Identify Upskilling needs for shift left and create a training plan. - Ensure to have team train on required skills and technology for shift left. - Set quartely target for shift left and work with customer and stake holders to implement the same

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3 - 6 years

8 - 12 Lacs

Hyderabad

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Incident Management (L2/L3 Support): Monitor, analyze, and resolve application issues to ensure system availability. System Monitoring & Performance Tuning: Use Dynatrace, Grafana, and LogScale for proactive monitoring and issue identification. Infrastructure & Platform Support: Work on Linux, Windows, OpenShift (Kubernetes-based), and Mainframe environments. Event & Log Management: Troubleshoot issues using logs from Kafka, Oracle, and LogScale. Automation & Continuous Improvement: Contribute to automation and SRE practices to enhance system reliability. Collaboration: Work closely with development, infrastructure, and business teams to maintain system health. Banking Domain Expertise: Understand retail banking applications, transactions, and compliance requirements. Required Skills: Monitoring & Observability: Experience with Dynatrace, Grafana, and LogScale. Operating Systems & Infrastructure: Hands-on with Linux, Windows, and Mainframes. Containerization & Cloud: Exposure to OpenShift or other Kubernetes-based platforms. Messaging & Database: Working knowledge of Kafka and Oracle. Troubleshooting & Root Cause Analysis: Strong analytical and problem-solving skills. Scripting & Automation (Nice to Have): Some knowledge of scripting for automation would be beneficial. Skills: Grafana Linux Windows .

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3 - 5 years

13 - 17 Lacs

Bengaluru

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About Zamp: Zamp is on a mission to empower finance teams to move at the speed of thought. We empower finance teams by automating manual, repetitive tasks using intelligent AI agents, enabling them to focus on strategic decisions. Our platform unifies fragmented systems, delivers real-time insights, and integrates cutting-edge innovations like blockchain and real-time payments to create a seamless, future-ready financial ecosystem. Founded in 2022 by Amit Jain an IIT Delhi and Stanford graduate with over 20 years of industry leadership, including roles as Managing Director at Sequoia Capital and Head of Asia Pacific at Uber Zamp is backed by a stellar $22M seed round. Our investors include Sequoia Capital, Dara Khosrowshahi (CEO, Uber), Tony Xu (CEO, DoorDash), and other global visionaries. About the team: At Zamp, our engineering team is the force behind our technological innovations. Transforming the most ambitious ideas into reality, we breathe life into dreams through code and hardware. With the right mix of expertise and creativity, this team is the unseen magicians who add a dash of tech wizardry to make Zamp s products shine. From coding late into the night to brainstorming over a cup of coffee, we are always on a mission to make our technology stand out. We are not just the engineering team but the tech superheroes that keep Zamp at the forefront of innovation. Key Responsibilities: Automation: Design, develop, and maintain automation pipelines for software delivery, infrastructure provisioning, and deployment processes Continuous Integration/Continuous Deployment (CI/CD): Implement and manage CI/CD pipelines to streamline the software delivery process, ensuring rapid and reliable deployment of code changes Infrastructure as Code (IaC): Utilize IaC tools such as Terraform, Ansible, or CloudFormation to provision and manage infrastructure resources in a scalable and efficient manner Monitoring and Logging: Implement monitoring and logging solutions to track system performance, detect issues, and troubleshoot problems proactively Configuration Management: Manage configuration drift and ensure consistency across development, testing, and production environments using tools like Puppet, Chef, or SaltStack Collaboration and Communication: Collaborate with development, operations, and QA teams to foster a culture of collaboration, communication, and continuous improvement Security: Implement security best practices and protocols to ensure the integrity and confidentiality of systems and data Qualifications Skill Set Required: 3-5 years of experience Experience with Core DevOps tools like kubernetes, Jenkins Ansible, Grafana, Graylog Knowledge of logging and application monitoring tool solutions such as Graylog and Grafana/Prometheus Awareness of configuration management tools like Terraform, Ansible Hands on Experience with cloud platforms such as AWS, Azure, Google Cloud Platform(GCP), including proficiency in cloud-native services and architectures Strong scripting skills in languages like Python, Bash, or PowerShell Experience with containerization technologies like Docker and container orchestration platforms such as Kubernetes for managing containerized applications at scale Proficiency in version control systems like Git for managing code repositories and facilitating collaboration among development teams Our Culture and Benefits: At Zamp, we promote a culture of open communication, collaboration, and empowerment. We value transparency, meritocracy, and a strong work ethic. Join our early team and help us build something exceptional. Perks : - Competitive salaries and stock options with substantial potential upside. - Collaborate with top talent. - Diverse and inclusive workspace. - Comprehensive medical insurance for employees, spouses, and children. - A culture celebrating every victory. - Continuous learning and skill development opportunities. - Enjoy good food, games, and a comfortable office environment.

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