Application Analyst

5 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Experience:

Location:

Employment Type:


Role Overview:

Salesforce Application Analyst


Key Responsibilities:

  • Manage daily operations of Salesforce-based non-clinical applications, including

    design, development, testing, deployment, and maintenance

    .
  • Support

    system troubleshooting

    , perform

    software updates

    , and implement

    enhancements

    or new features.
  • Develop, execute, and maintain

    test scripts and validation protocols

    ; coordinate with end users to ensure application reliability.
  • Collaborate with cross-functional teams to ensure

    seamless delivery and support

    of Salesforce applications.
  • Create and maintain

    technical documentation

    , ensuring adherence to

    change management

    and governance standards.
  • Participate in

    on-call rotations

    and provide prompt responses to off-hour incidents when required.
  • Stay updated with

    Salesforce platform enhancements

    and ensure continuous learning across relevant modules.
  • Work closely with stakeholders to analyze business requirements, recommend solutions, and ensure optimal alignment with organizational goals.


Qualifications:

  • 5+ years

    of total IT experience, with

    3+ years focused on Salesforce applications.

  • Proven hands-on experience in:
  • Salesforce Health Cloud:

    2+ years with 3–4 end-to-end projects.
  • Salesforce Marketing Cloud:

    Strong working knowledge (Email Studio, Journey Builder, Automation Studio, Contact Builder).
  • Strong

    analytical, critical thinking, and problem-solving

    abilities.
  • Understanding of

    business workflows

    and operational processes in healthcare and marketing domains.
  • Excellent

    communication, teamwork, and stakeholder management

    skills.
  • Ability to learn and adapt quickly to evolving technologies and project requirements.


Preferred Skills:

  • Salesforce Certifications (e.g., Health Cloud Consultant, Marketing Cloud Email Specialist, or Administrator).
  • Experience with

    integration tools

    (MuleSoft, Informatica) and

    API management

    .
  • Knowledge of

    data governance

    ,

    security models

    , and

    compliance frameworks

    in Salesforce.
  • Exposure to

    Agile methodologies

    and

    DevOps practices

    for Salesforce deployment and release management.

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