About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications>Operational role that works under direct supervision, responsible for driving product lifecycle management for IP Transit ServicesPRODUCT STRATEGYAccountable For Meeting The Product's Targets
Achieve gross and net revenue targetsOwn the annual operating plan (AOP) for the designated regions / services.Own the financial outlook forecast for the designated regions and segmentsAccountable to achieve the product revenue and P&L objectivesTrack market/industry trends and formulate new market strategies to achieve the overall business objectivesCreate the 1-3 year product strategy & roadmap for internet services.Sales enablement with product positioning documentation including presentations, SLA & pricing.Co-create market entry strategies and go-to-market plans for new markets, countries and partners along with key stakeholdersDrive business cases for network expansion and other projects for designated regions and segmentsPRODUCT DEVELOPMENTNetwork Expansion And Management Of The IP PoP Network
Collaborate with the stakeholders to understand the bandwidth / traffic forecastWork with Engineering teams to create the network build / augmentation / expansion plan basis bandwidth / traffic forecastsCreate business case for the same and track implementationRequirements
Lead discussions with various cross-functional stakeholders (CFT) to seek feedback on new product introductions/service requirements, enhancement of existing products and features:Lead discussions with CFT to discuss service realisation and operationalization of product/service;Prepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product/feature and business justification;Create business case for the same and track implementationReview status of new service introduction project and take corrective actions, wherever required.PRODUCT LIFECYLE MANAGEMENTProvide regular outlook and MIS to management regarding product performanceDevise and execute strategy and various GTM plans and drive corrective / catch up plans such as special incentive programs, product training for sales, channel/market initiative/campaigns;Review pricing, cost models, service levels, promotions/discounts to ensure profitability and engage with cross-functional teams as required for necessary revisions;Provide pricing support for ongoing dealsUnderstand recurring customer pain points and work with CFT to resolve the same as part of service improvement / continuous improvementSALES & MARKETING ENABLEMENTDiscuss go-to market plan and product positioning basis competition landscape analysis, customer requirement, product improvement areas and USPs with Sales and Marketing team and plan marketing campaigns such as special pricing, cross product bundling etc;Define success metrics for campaigns, evaluate post campaign success and take corrective actions, wherever required;Prepare of sales and marketing toolkit (with product information, brochure, presentations etc);Validate solutions, evaluate operational aspects such as billing process and pricing in case of strategic deals;REGULATORY COMPLIANCEEnsure compliance with the prevailing regulatory framework
