Analyst - Data & CRM

0 - 1 years

1 - 2 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

About Medhavi Skills University
Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs.

For more information, visit https://msu.edu.in

Role Overview:
The role involves managing the end-to-end lifecycle of business data — from extraction and transformation to insightful reporting and visualization. The incumbent will leverage SQL, advanced spreadsheet functions, and BI tools to analyze data, build dashboards, and generate actionable insights
for sales, marketing, and operations teams. Additionally, the role includes administering and customizing the CRM system to ensure optimal performance, seamless integration with other business tools, and enhanced data quality for informed decision-making across the organization.

Key Responsibilities:
Data Analysis & Manipulation:
  • Extract, clean, and transform data from various sources using SQL and advanced spreadsheet functionalities.
  • Develop and maintain complex reports and data models in Excel/Google Sheets using lookups, queries, and combined formulas.
  • Perform ad-hoc analysis to support business requests from sales, marketing, and operations teams.
Reporting & Dashboarding:
  • Design, build, and maintain interactive dashboards and reports in our BI tool of choice (e.g., ZOHO Analytics, Power BI, Tableau).
  • Translate business requirements into meaningful Key Performance Indicators (KPIs) and data visualizations.
  • Monitor and report on key metrics, identifying trends, patterns, and potential anomalies.
CRM Development & Administration:
  • Assist in the day-to-day administration of our CRM system, including user support, data imports/exports, and troubleshooting.
  • Help customize CRM layouts, workflows, and fields to improve data quality and user efficiency.
  • Support the integration of the CRM with other business applications.

Required Skills and Qualifications (Must-Haves)
  • Advanced Excel / Google Sheets: Excellent knowledge of advanced operations, including but not limited to VLOOKUP/XLOOKUP, INDEX-MATCH, Pivot Tables, Data Connections,
  • Power Query, and complex nested formulas.
  • Excellent SQL Skills: Strong proficiency in writing and optimizing SQL queries. Must have a solid understanding of JOINS, Window Functions, Common Table Expressions (CTEs), subqueries, and data aggregation.
  • Reporting and Dashboarding: Hands-on experience creating dashboards and reports in at least one of the major BI platforms: ZOHO Analytics, Power BI, or Tableau.
  • A Bachelor's degree in a quantitative field like Statistics, Mathematics, Computer Science, Engineering, Economics, or a related discipline.

Additional Skills (Will be a Plus)
  • Python: Basic to intermediate proficiency in Python, particularly with data analysis libraries like Pandas and NumPy.
  • CRM Experience: Admin-level development skills or familiarity with a major CRM platform (e.g., Zoho CRM, Salesforce, HubSpot).
  • Experience: 0-1 year of hands-on industrial or internship experience in a relevant field.

What We Offer
  • Being a key player in something potentially massive and world-changing
  • Competitive salary and incentive structure, best in the industry.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact on the careers and lives of working professionals.

How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible.
Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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