Analyst - Data Analytics & Innovation [T500-21556]

ANSR is hiring for one of its clients.

About American Airlines:

To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries.

American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American’s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

ANALYST, DATA ANALYTICS & INNOVATION

INTRO:

Are you ready to explore a world of possibilities? Join our American Airlines family, and you’ll grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!

WHY YOU’LL LOVE THIS JOB:

You will have the opportunity to help advance the Revenue Management team’s application and governance of data and advanced analytics, participate in projects related to applying statistical and machine learning models to solve current business needs, and generate complex data pulls and create innovative reports and data visualizations. The team supports and collaborates with multiple departments within the company on business intelligence, analytics, and performance metrics.

WHAT YOU’LL DO:

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Build and maintain robust, reusable reports, dashboards, and analytical tools that provide actionable insights for Pricing and Yield Management teams
• Influence the direction of Revenue Management through data analysis, reports, process improvement, and competitive analysis
• Develop, enhance, and maintain tools that can improve decision-making processes and enhance self-service analytics
• Write efficient SQL queries and Python scripts to extract, transform, and analyze large, multi-source data sets for actionable insights
• Design and present on data mining and big data-oriented solutions for current business needs, analyzing both internal and external options and pursuing those with the most potential
• Identify opportunities to streamline workflows through automation and contribute to innovation projects, including early-stage Gen AI applications
• Collaborate with business partners to understand requirements, clarify scope, and deliver solutions that are accurate, timely, and aligned with business needs
• Promote initiatives within the organization that increase transparency and visibility of existing reports and data sources
• Actively participate in documentation efforts to organize and maintain updated data definitions and report specifications within the organization
• Production support, including maintenance to existing reports, as well as troubleshooting and resolving issues

ALL YOU’LL NEED FOR SUCCESS:

Minimum Qualifications – Education & Prior Job Experience:

• Bachelor’s degree in business, Engineering, or a related field
• 3+ years of experience in analytics, BI, or a data-driven role
• Experience working with cloud data platforms

Preferred Qualifications – Education & Prior Job Experience:

• Previous experience within airline, travel, e-commerce, or a related field
• Experience using dashboarding tools such as Tableau or Power BI with live complex data sources
• Experience with workflow automation
• Exposure to AI and emerging technologies, with experience building or deploying GenAI tools
• Flexible and capable of working effectively with people of diverse backgrounds

Skills, Licenses, and Certifications:

• Proficiency in SQL, Python, and BI tools for advanced data analytics and reporting
• Ability to work with complex, multi-source data sets to translate and deliver actionable insights
• Strong problem-solving skills and attention to detail
• Ability to operate in a fast-paced environment
• Experience with scripting languages to assist with automation and advanced analytics
• Maintains continuous improvement by proactively identifying opportunities for efficiency and innovation

FEEL FREE TO BE YOURSELF AT AMERICAN:

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

COMPETENCIES:

• Caring
• Collaboration
• Development
• Future
• Results