Job
Description
Job Summary: AMS Solution Architect is required to build solutions for various opportunities for our customers spanning businesses such as Finance, Retail, Energy, Insurance, Manufacturing, etc and cross geographies - Americas, Europe and APMEA. Engagements may range from small, mid and large critical programs for all Business Units. As a consultant/architect, you are responsible building solutions and processes for customers requirements across the Cloud and Digital platforms. You are responsible for End-to-end management of the deal pursuit process from qualification to closure including solution strategy & design, estimation and commercial modelling, solution presentations, pricing, and contract negotiations. Roles and Responsibilities: This role would be responsible for end-to-end ownership of large deals from qualification to closure. (This is not Bid manager role) Understand customer's business requirements and create appropriate value proposition using Wipro offerings across service lines to drive the RFx response. Expert in Application Maintenance and Support (AMS) proposals including estimations and levers for cost optimization. Proficient knowledge of ticket analysis, various operating models, team structure, SLAs/KPIs , SOWs and governance. Well versed with automation and operational transformation for both AMS and AD. Good knowledge of AMS trends like DevOps, SRE concepts. Design ownership of end to end solution to develop the solution blueprint including transformation roadmap. Front end solution defense discussions with customer and drive the offshore customer visits as a part of deal pursuit. Coordinate with multiple stake holders of the RFPs like other applicable practices (eg. Infra), sales and delivery teams. Collaborate with Subject Matter Experts as required for Solution requirements. Prepare Bid Response / Proposals Hands on experience of creating good slide pack and well written word documents Integrate solution spanning across multiple service lines / technologies to bring in uniformity and consistency Continuously work on deal differentiators and strategies that will help the team in increasing the win ratio and prepare specific silver bullets against key competitors. Make presentations to customer and internal stakeholders on the solution Closely work with Sales team and focus on the targets Effective Sales / Presales handover in the event of Order Readiness to Travel Experience Required Minimum 10 years of IT industry experience building solutions for Application Maintenance and Support (AMS) RFPs/RFIs. Min 5 years experience across Pre-Sales, AMS solutions, Consulting, Program Management roles with sufficient Global exposure Min 3 years of experience in digital and cloud transformation opportunities / programs Orals /Solution defence / Customer presentation experience is must Good knowledge about AI/ ML, and embedding the same in value proposition Cross industry, functional and domain experience cutting across geographies is preferred Role Demands Excellence in strategic and analytical problem solving Excellence in Business analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions. Outstanding leadership and communication skills Polished verbal and written communication style. Ability to confidently build a strong rapport with project teams and the customer teams. Good networking skills to work across different multi-cultural teams towards focused goal. Comfortable in interacting with and presenting to executives and senior business leaders. Personal Drive Entrepreneurial drive with a can-do attitude, a strong desire to learn and shape your own career path. Commitment to making a positive lasting client impact. Self-Guided Attitude The ability to succeed in a professional environment where client and project direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging client environments and/or new business areas. Candidates must thrive in a dynamic and rapidly growing environment and IT. Those hired will join a successful team with a broad and deep range of experience across business and technology solution areas.
