Admissions Counselor

Job Title:

Location:

Industry:

Experience:

Type:

About Us:

We are a rapidly growing EdTech platform focused on commerce and finance education, offering globally recognized certification programs such as US CPA, US CMA, CFA, CGMA, Tax & Accounting training programs, etc. Our mission is to empower learners—from students to professionals—by providing world-class education and unlocking global career opportunities.

Role Overview:

lead generation and conversion strategy

Key Responsibilities:

Lead Generation & Conversion

• Conduct 50+ daily outbound calls to individuals, institutions, and coaching centers to generate leads.
• Initiate follow-ups via phone, WhatsApp, LinkedIn, and email to nurture and qualify leads.
• Identify lead temperature (hot, warm, cold) and move qualified prospects down the sales funnel.
• Convert high-intent leads through persuasive communication and objection handling.

Admissions Counselling

• Handle inbound and outbound student inquiries through calls, WhatsApp, and emails with prompt, consultative communication.
• Understand student profiles, career aspirations, and backgrounds to recommend the most suitable programs.
• Conduct in-depth telephonic or face-to-face counselling sessions to guide students through program selection.

Sales Funnel & CRM Management

• Maintain detailed records of leads, conversations, and follow-up actions using CRM software (e.g., Salesforce, HubSpot, Zoho, Odoo, etc.).
• Track and report key performance metrics (calls made, leads generated, conversions, revenue pipeline).

Collaboration & Strategy

• Collaborate with the marketing team to align lead generation strategies with ongoing campaigns.
• Mentor junior counsellors and lead generators to enhance performance and conversion rates.
• Conduct competitor research and stay updated with trends in EdTech and professional learning.

Target Achievement

• Consistently meet or exceed monthly targets for lead generation, counselling sessions, and student enrollments.

Skills & Qualifications:

Must-Have

• 3–5 years of experience in admissions, cold calling, tele-sales, or inside sales (preferably in EdTech or B2B).
• Bachelor’s degree (Commerce, Business, Marketing, or Education preferred).
• Excellent communication, persuasion, and relationship-building skills.
• Experience working with CRM platforms and managing sales/admission funnels.

Preferred

• Familiarity with professional certifications like US CPA, US CMA, CFA, etc.
• Prior experience in outreach to schools, colleges, and coaching centers.
• Analytical mindset to prioritize leads and optimize follow-ups.
• Proficiency in English and Hindi.

Personal Attributes:

• Highly motivated, resilient, and performance-driven.
• Strong time-management and multi-tasking skills.
• Proactive, resourceful, and adaptable in a fast-paced startup environment.
• Team player with a collaborative approach across departments.

What We Offer:

• Competitive base salary + performance-linked incentives (for leads and conversions).
• Career growth opportunities in a mission-led EdTech environment.
• Access to training, mentorship, and industry exposure.
• Supportive work culture with team-building activities and learning sessions.