Administrative Support Specialist – Billing & Documentation

Company Description

At BlackPurple Automation, we combine human innovation and advanced technology to build smarter, more connected, and highly efficient automation solutions. Our mission is to redefine industrial operations and data center management, ensuring maximum reliability, sustainability, and performance. We strive to advance industrial automation and make a significant positive impact on the industry.

Role Description

This is a full-time on-site role in Surat for an Administrative Support Specialist (Billing & Documentation).

The role involves handling billing processes, maintaining accurate documentation, following up with clients for billing and payments, and assisting with administrative and basic accounting tasks. Strong communication and organizational skills are key to ensuring smooth office operations and client coordination.

Key Responsibilities

• Prepare, verify, and issue invoices on time

• Maintain billing records, contracts, and supporting documentation

• Follow up with clients regarding payments, billing queries, and documentation needs

• Coordinate with internal teams to resolve discrepancies in invoices or records

• Track receivables and prepare periodic billing/collections reports

• Provide administrative support to finance and operations teams

• Ensure compliance with company policies and client requirements

Qualifications

• Proficiency in Administrative Assistance and Accounting

• Strong communication skills, both written and verbal

• Excellent phone etiquette and client coordination abilities

• Detail-oriented with strong organizational and follow-up skills

• Ability to work independently and in a team environment

• Experience in industrial operations or automation (preferred, not mandatory)

• Bachelor’s degree in Business Administration, Accounting, Commerce, or related field