Description
Job Summary
This position acts as an extension of senior management, ensuring seamless operations, positive customer experiences, and high-quality execution of administrative and coordination activities. The role provides comprehensive support including scheduling, communication management, documentation, data accuracy, and stakeholder coordination. The incumbent serves as a key representative of senior management, facilitating efficient information flow, maintaining confidentiality, and supporting organizational objectives through proactive planning and follow-through.
Key Responsibilities
Executive & Administrative Support
- Anticipates senior management needs and expertly manages calendars, schedules, priority conflicts, and meeting requirements.
- Arranges and coordinates domestic and international travel, including travel requests, visa/passport facilitation, and preparation/submission of expense reports.
- Screens and responds to incoming correspondence, inquiries, and phone calls; drafts memos, letters, presentations, and official communication as required.
Operations, Planning & Coordination
- Creates and maintains execution plans for tasks, events, and activities to ensure alignment and milestone tracking.
- Ensures accurate and timely maintenance of reports, dashboards, trackers, documentation, and audit-related records.
- Executes administrative processes (PR/PO, travel requests, logistics coordination, etc.) with precision and adherence to standard procedures.
- Reports required information on a regular cadence (e.g., monthly reports, leadership updates).
- Monitors and approves standard expenditures in alignment with established budgets.
Stakeholder Collaboration & Communication
- Collaborates assertively with multiple internal and external stakeholders to enable alignment and drive expected outcomes.
- Facilitates smooth, timely communication between senior management, employees, leadership, customers, vendors, and external parties.
- Acts as a formal resource and guide to colleagues with lesser experience.
Customer & Team Engagement
- Manages employee/leader queries (calendar conflicts, meeting setups, information flow, etc.) with strong interpersonal skills.
- Works collaboratively as an active team member to ensure overall team deliverables and outcomes are achieved.
Responsibilities
Qualifications
- High school diploma or completion of secondary education required.
- Equivalent relevant experience may be considered in alignment with regulatory requirements.
Core Competencies
- Action Oriented: Takes on challenges with urgency, enthusiasm, and energy.
- Communicates Effectively: Adapts communication style to meet the unique needs of diverse audiences.
- Customer Focus: Builds strong customer relationships and delivers customer-centric service.
- Ensures Accountability: Holds self and others responsible for delivering commitments.
- Plans and Aligns: Prioritizes and aligns activities with organizational goals.
- Data Analytics: Interprets and communicates qualitative and quantitative data to support decision-making.
- Data Visualization: Creates clear visual representations of data using dashboards, reports, and presentations.
- Values Differences: Appreciates and leverages diverse perspectives and cultural backgrounds.
Qualifications
Experience
- Significant work experience in administrative, coordination, or executive support roles.
- In-depth knowledge gained through specialized training or experience supporting senior leadership.
- Strong stakeholder management, communication, planning, and documentation expertise.
Knowledge, Skills & Capabilities
Technical & Functional Skills
- High ownership mindset with the ability to drive clarity, structure, alignment, and follow-through.
- Strong planning skills with capability to manage execution plans, cadences, meeting agendas, MoMs, and follow-ups.
- Excellent data accuracy and documentation discipline for audit-readiness.
- Proficiency in MS Office and common business tools.
- Experience managing PR/PO processes, travel workflows, and standard administrative systems.
Job
General Management
Organization
Cummins Inc.
Role Category
On-site with Flexibility
Job Type
Office
ReqID
2422961
Relocation Package
No
100% On-Site
No
