Admin Manager

The Admin Manager is responsible for overseeing the smooth and efficient administrative operations of the hospital. The role involves managing the day-to-day activities of hospital administration, ensuring compliance with healthcare regulations, maintaining optimal hospital operations, and providing excellent support to staff and patients.

Key Responsibilities:

1. Administrative Operations:

• Oversee the overall administration of the hospital, ensuring smooth coordination between departments.
• Supervise and manage administrative staff, including receptionists, clerks, and other support personnel.
• Develop and implement hospital policies, procedures, and protocols to ensure effective service delivery.
• Ensure compliance with government regulations, healthcare standards, and hospital policies.

2. Staff Management

• Organize and lead regular staff meetings to ensure clear communication across departments.
• Resolve conflicts and provide support to staff members as necessary.

3. Budgeting and Financial Management:

• Assist in the preparation and management of the hospital’s annual budget.
• Monitor and manage costs within the administration department and optimize resource allocation.
• Ensure that the hospital’s financial operations comply with relevant accounting and tax regulations.

4. Patient Services and Relations:

• Improve patient satisfaction through efficient administration and addressing complaints.
• Supervise the handling of patient queries, admissions, and discharge processes.
• Ensure that the hospital's customer service meets the highest standards of care and hospitality.

5 Facility and Equipment Management:

• Oversee maintenance of hospital infrastructure, ensuring cleanliness and safety standards.
• Ensure timely procurement and maintenance of hospital equipment and supplies.
• Supervise the management of hospital utilities, including electricity, water, and waste disposal.

6. Compliance and Reporting:

• Ensure adherence to legal and regulatory requirements, including healthcare regulations, health and safety guidelines, and certificates (e.g., NABH, ISO 9001:2015).
• Prepare and submit regular administrative reports to hospital leadership on operational performance.
• Ensure that all hospital policies and procedures are aligned with the latest laws, including the Clinical Establishments Act and Biomedical Waste Management Rules.

o Interact with external authorities for audits, inspections, and certifications.

7. Technology Management:

• Oversee the administration of hospital management software and ensure data accuracy.
• Collaborate with IT departments to implement new technological solutions that improve operational efficiency.

Skills and Qualifications:

• Education: A bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master's degree preferred).

Experience:

• Minimum 8-10 years of experience in administrative management, preferably in a healthcare / Hospital setting.

Knowledge:

• Strong knowledge of hospital management, healthcare regulations, and administrative processes.
• Familiarity with healthcare technologies and management systems.
• Understanding of financial management, budgeting, and resource allocation.

Skills:

• Excellent organizational and leadership skills.
• Strong communication skills, both verbal and written.
• Problem-solving skills and the ability to handle stressful situations.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person