Accounts Receivable Specialist

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  

Your Role

• Collect Accounts Receivable from corporate clients, OTAs, and wholesalers, ensuring correct rates and proper posting in the ledger after guest departure
• Process payments for OTA commissions and handle adjustments such as chargebacks, discounts, and rate differences
• Meet daily targets for invoice processing and participate in fortnightly/monthly AR reviews with the AU Finance team
• Perform additional tasks as assigned by the National AR Manager, Area AR Manager, Financial Controller, and CCOM
  

• Maintain honest, open, and professional communication with customers, employees, and stakeholders
• Coordinate regularly with Hotel Managers and Head Office departments to ensure smooth operations
• Foster strong working relationships between properties, the Central Reservations Office, and the AR team
• Escalate issues to the National AR Manager, Area AR Manager, Financial Controller, and CCOM, providing solutions where possible
  

What You Need

• At least 2nd-year college level in Business, Accounting, or other finance-related courses.
• 1–3 years of Accounts Receivable and Collections experience, preferably in a BPO or financial firm setup
• Proficient in MS Office applications (Word, Excel) and knowledgeable in computer applications; experience with call center systems (8x8, Dynamics, Property Management System) and GDS is a plus
• Strong oral and written communication skills with fluency in English
• Demonstrated customer orientation, problem-solving, decision-making, and analytical skills
  

About MicroSourcing

• Terms & conditions apply