Role Overview : The role of a Patient Calling Executive typically involves several key responsibilities aimed at managing and optimizing the financial aspect of patient interactions within a healthcare organization. Job Responsibilities : • Taking inbound patient calls and help them in making payments for their medical bill and resolve other billing queries. Job Requirements: • Minimum 2 years’ patient calling experience • Knowledge of basic revenue cycle management processes • Maintains confidentiality; understands HIPAA regulations. • Attention to detailing, logical thinking and problem-solving skills • Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook). • Excellent communication skills, both verbal and written, with the ability to explain complex financial information clearly and concisely. • Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast paced environment. • Commitment to delivering exceptional customer service and maintaining patient satisfaction. Education & Certification Requirements • Undergraduate, Graduate and/or Postgraduate degree Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Provident Fund Work Location: In person
Job Summary: We are looking for a motivated and detail-oriented System Administrator with 1–3 years of experience to join our in-house IT team. This is an on-site, night-shift role supporting our infrastructure and operations for a fast-paced US-based medical billing and revenue cycle management (RCM) company. The ideal candidate will have a solid foundation in IT infrastructure, strong working knowledge of Microsoft Azure and Office 365 , and be comfortable troubleshooting issues across users, servers, and network environments. Key Responsibilities: Provide night-shift IT support to internal teams, ensuring all systems are operational during US business hours. Manage and monitor Windows servers , user desktops , and network devices for performance and reliability. Administer Microsoft Office 365 , including user creation, email support, security policies, and license management. Manage Microsoft Azure AD , including identity and access management, security group policies, and hybrid configurations. Monitor and maintain IT infrastructure , including firewall, switches, printers, and VPN access. Support internal tools and systems used by the medical billing/RCM operations team . Perform regular system updates, patch management, and backups. Troubleshoot hardware, software, and connectivity issues across users and departments. Assist with onboarding/offboarding of employees (user accounts, hardware, access control). Document IT processes, asset inventory, and issue resolution logs. Work with the day-shift team to hand over and report all critical issues or incidents. Job Types: Full-time, Permanent Pay: ₹25,427.47 - ₹30,267.01 per month Benefits: Health insurance Provident Fund Work Location: In person
Code Assignment: o Ensure that codes comply with federal regulations and guidelines set by different insurance providers. Documentation Review: o Extract relevant information from patient records, including diagnostic and procedural details. o Collaborate with physicians and other parties to clarify any ambiguous information. Coding Accuracy: o Assign alphanumeric codes accurately, considering the specific medical services provided. o Verify that codes are sequenced appropriately based on the patient’s condition and treatment. Data Research and Analysis: o Research and analyse data needs for reimbursement purposes. o Identify documentation deficiencies and address them promptly. Subject Matter Expertise: o Serve as a resource for other coding staff, providing guidance and answering queries. o Stay updated on coding changes and industry best practices. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund License/Certification: CPC Certification (Required) Work Location: In person