Account Manager

paid advertising, creative strategy, retention marketing, and website optimization.

Role Overview

Account Manager

Key Responsibilities

Client Management

• Act as the primary point of contact for clients, ensuring trust and long-term relationships
• Understand client goals deeply and align internal execution to meet them
• Communicate campaign updates, reports, and strategic recommendations effectively

Team Leadership & Accountability

• Oversee cross-functional teams: Paid Media, Creative, Retention, and Web Development
• Hold team members accountable for timelines, quality, and deliverables
• Run weekly check-ins, align priorities, and manage project dependencies

Operations & Delivery

• Ensure all client projects move smoothly across pipelines (ads, creatives, retention, web)
• Track KPIs and deadlines through project management tools
• Identify blockers early and coordinate solutions with leadership

Strategic Input

• Collaborate with strategy leads to refine campaigns and deliver performance improvements
• Proactively spot opportunities for upselling/cross-selling additional services
• Ensure feedback loops between clients and internal teams stay tight

Requirements

• 3–5 years of experience in account management, client servicing, or project leadership in digital marketing or growth agencies
• Proven ability to

  manage multiple accounts and internal teams simultaneously

• Strong communication, leadership, and conflict resolution skills
• Results-oriented mindset with evidence of delivering growth/impact for past clients
• Proficiency with project management tools (Asana, ClickUp, Trello, Notion, or similar)
• Comfort with analyzing marketing performance data and translating it into actionable insights

What We Offer

• Opportunity to work with leading D2C brands
• A leadership role with high visibility and impact
• Dynamic, ambitious, and growth-driven team culture

How to Apply

Send your CV and a short note on your most successful account/project to nikhil@syncupp.com.