Academic Counsellor

Responsibilities

Student Counselling & Conversions:

• Guide students in selecting UG & PG courses based on their career goals, academic background, and eligibility.
• Address student queries regarding course details, university partnerships, admission processes, and fee structures.
• Drive end-to-end admission conversions through strategic follow-ups, relationship-building, and a consultative approach.
  

Lead Management & Sales Target Achievement

• Handle and nurture leads from multiple channels, including Google Ads, Social Media, Sulekha, and referrals.
• Ensure timely follow-ups via phone calls, WhatsApp, and emails to maximize engagement.
• Consistently achieve and exceed monthly admission targets through an effective sales approach.
  

Mentorship & Team Support

• Train and mentor junior counsellors on counselling techniques, objection handling, and best practices.
• Support the team leader in implementing innovative sales strategies and process improvements.
• Collaborate with the marketing team to optimize lead nurturing and campaign strategies.
  

CRM & Reporting

• Maintain accurate student records in the CRM system, ensuring seamless lead tracking.
• Monitor conversion rates, revenue metrics, and lead status to improve performance.
• Provide daily/weekly reports to management on admissions progress and challenges.
  

Requirements

• Education: Any candidate pursuing a Bachelor's or Master's degree can apply.
• Experience: Candidate interested in growing their career in education sales, admissions counselling, or EdTech sales. (06 -12 months experience)
• Sales & Communication: Strong persuasion, negotiation, and communication skills to drive enrolments.
• Tech Savvy: Familiarity with Google Sheets, WhatsApp automation, and email marketing tools.
• Target-Oriented: Ability to thrive in a performance-driven environment and achieve high conversion rates.
• Language Proficiency: Fluent in English and Hindi (proficiency in additional regional languages is a plus).