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1.0 - 6.0 years
3 - 7 Lacs
Pune, Mumbai (All Areas)
Work from Office
Quality Analyst || Voice Process || International BPO Must have Exp as a QA in to International Voice Must have worked in to International Voice Location - Mumbai , Pune , Bangalore 5 Days Experience working into BPO Domain is a MUST Overall 3+ years in BPO/ Contact Center Only Graduates Excellent Communication Skills Rotational Shift Opportunity to work in a fast-paced, international work environment Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted Just now
15.0 - 20.0 years
1 - 2 Lacs
Hoshiarpur
Work from Office
Role & responsibilities 1. Quality Strategy & Planning- Define and implement the Quality Strategy aligned with business goals and customer expectations. Drive continuous improvement initiatives to enhance product quality and reduce cost of poor quality (COPQ). Set quality KPIs and monitor performance against benchmarks. 2. Defect Analysis & Corrective Actions Lead root cause analysis (RCA) of internal and customer-reported defects. Ensure implementation of effective corrective and preventive actions (CAPA) using 8D, DMAIC, or other tools. Review defect trends and introduce proactive measures to eliminate recurring issues. 3. Team Building & Training Develop an efficient team structure for the Quality department across all shifts. Mentor and train quality engineers, inspectors, and shop floor teams on defect identification, control plans, and inspection techniques. Build a culture of ownership, quality consciousness, and accountability within the team. 4. Process Control & Review Mechanisms Establish robust incoming, in-process, and final inspection procedures. Implement quality gates at critical stages of production. Conduct periodic quality reviews with cross-functional teams. 5. Rejection Control & First Time Right Drive initiatives to ensure reduction in internal and customer rejections. Monitor process capability (Cp, Cpk) and ensure adherence to specifications. Promote First Time Right approach across departments including melting, molding, and machining. 6. Documentation & Compliance Ensure adherence to ISO 9001 / IATF 16949 / customer-specific requirements. Maintain QMS documentation, SOPs, and calibration records. Coordinate with third-party inspectors, customers, and certification agencies. 7. Customer Communication & Support Act as the key quality contact for customer audits, complaints, and visits. Provide timely and effective resolution to quality-related customer concerns. 8. Technology & Systems Implement quality management systems (ERP/MES/QMS). Leverage data analytics for decision-making and quality improvement. Desired Profile Experience: 15+ years of experience in Quality Assurance in a casting foundry (SG Iron, CI, or Aluminum); minimum 5 years in a senior leadership role.
Posted 3 hours ago
1.0 - 6.0 years
3 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Quality Analyst | International BPO Must have Exp as a Quality Analyst into International Voice (Mandate) Exp Working in to International Voice Process (Mandate) Graduation Mandate Loc - Pune , Mumbai , Bangalore Need Excellent Communication Ready to Work in Rotational Shift and Off 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 13 hours ago
1.0 - 5.0 years
0 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Roles and Responsibilities Conduct call audits to ensure adherence to quality standards. Perform 7QC tools analysis on calls to identify areas for improvement. Participate in call calibrations to enhance team performance. Carry out quality audits to maintain high-quality services. Identify and report defects found during audits. Desired Candidate Profile 1-5 years of experience in BPO/call center environment. Strong understanding of QA analysis, call audit, and call calibration processes. Proficiency in using 7Qc tools for analyzing calls. Ability to work independently with minimal supervision.
Posted 19 hours ago
7.0 - 12.0 years
9 - 16 Lacs
Jamshedpur
Work from Office
About the Team: Quality Team plays a crucial role in producing components for automobiles. It helps Cost reduction, Identify the issues, Maintaining the supply chain, improve the product quality, Sustainability & etc. What you can look forward to as Lead/AM - Process Quality and Customer Quality (m/f/d): 7 to 12 years of experience in quality assurance department Experience in machining & assembly processes Hands-on working experience with IATF core tools suchas SPC, FMEA, APQP, PPAP, MSA, etc. Broad Quality automotive background and experience Be able to drive strong customer focus and build customer relationships Strong problem solving and continuous improvement skills Product and production knowledge Cross-functional collaboration mindset Strong communication skills Ability to drive sense of urgency and influence across the organization Internal Certified Auditor for IATF 16949:2016 VDA 6.3 process auditor Your Profile as Lead/AM - Process Quality and Customer Quality (m/f/d): Enhance customer satisfaction by delivering zero defect products to customer Develop and implement the process quality control management systems in operation, including procedures and WI for inspection Support New Product Introduction quality planning (APQP) and PPAP Drive for process continual improvement activities Perform diagnosis, trouble shooting, analysis and RCA using quality tools and statistical techniques Responsible for reduction of cost of poor quality Provide product, process and quality related tool trainings to team members Promote product reliability and safety among the VS Support IATF internal/external audits and customer related audits Why should you choose ZF Group in India? Innovation and Technology Leadership: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth. Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support. Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement. Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide. Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint. Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.
Posted 1 day ago
4.0 - 7.0 years
5 - 7 Lacs
Neemrana
Work from Office
Company Name : Japanese MNC (NIDEC INDIA PVT LTD.) Nidec India is a Japanese MNC and one of the leading Motor manufacturers serving the Automotive, EV and Home appliances' industry. Its Neemrana plant is the first independent plant of India. It is a part of Nidec Group which has a Global network with more than 300 Companies in more than 45 Countries. Location : Neemrana Qualification : B.Tech-Electrical /Mechanical Experience : Min 4 Years of experience. Designation : Sr. Engineer Department : Quality ***********(MANDATORY)************* Conduct customer audits, APQP, PPAP documentation, MSA, SPC, IATF, 7QC tools, CAPA activities to ensure quality standards are met. Additional Preference : If a candidate is holding (Graduation) B.Tech - Electrical or Having the knowledge of DC & BLDC Motor. Should be Comfortable working in shifts. Role & responsibilities: 1. Responsible for handling all types of activities related to functioning of Quality Assurance 2. Responsible for Customer complaint handling, Warranty Analysis, In-process defect analysis, Assurance with gained knowledge of modern manufacturing and quality practices such as Quality Circle, 7QC Tools, 5S, KAIZEN, FMEA, CAPA, APQP, PPAP and knowledge of problem solving techniques and tools. 3. Updating of Rejection data on the daily basis. 4. Assembly line complaint handling and closure of QRQC. 5. To conduct / participate in Red Bin Analysis meeting. 6 .Will be responsible for PPAP submission to customers. 7. Should have knowledge of IATF and ISO Standard. 8. Responsible for Red Bin Analysis. 9. Responsible for process & customer Audits at our end. 10.Responsible for customer Warranty .
Posted 1 day ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
PROFILE DESCRIPTION As a Trainee - Quality Control you will be responsible for Incoming Material Inspection, Checking and Maintaining Complete IQC Documents. Role & responsibilities Receiving the materials from the Logistic Department for Inspection and ensure whether the quantities received are as per the Gate entry number. Able to read the drawings and Review of drawing Revision number by referring latest BOM. Inspection of materials as per drawings specifications & as per sampling plan. Sending the rework material to the store department with appropriate tags to send the material to the vendor for rework. Move the accepted materials to the store department with green tag and rejected materials with red tag to the rejected area. Maintaining the inspection reports along with Gate entry, IQR, NCMR & Inspection reports. Ensuring whether the vendor has sent inspection reports and Material certificates for the parts. Regular calibration of the measuring instruments to minimize the measurement uncertainty & ensure proper working of the same. Preparing rejection trend analysis monthly basis and send to reporting manager. TECHNICAL COMPETENCIES Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Adept at data representation skills Ability to interact with all levels of a companys stakeholders to drive strategy implementation Strong problem-solving abilities Strong decision maker and a peoples person. BEHAVIORAL COMPETENCIES Ability to manage multiple projects in a fast-paced, dynamic environment Excellent organizational and time management skills Collaborative working Skills Balances strategy with execution.
Posted 1 day ago
1.0 - 6.0 years
3 - 5 Lacs
Thane
Work from Office
Job Title: Training and Quality Executive BPO Location: [thane] Experience: 25 years in BPO (Training/Quality roles) Salary: [Insert Salary Range] Languages Required:English, Hindi Key Responsibilities Training • Conduct new hire training and refresher programs for voice/non-voice BPO processes. • Create and update training modules based on process changes and quality feedback. • Drive soft skills, process, and product training sessions. • Evaluate trainee performance and provide feedback for improvements. • Coordinate with operations to ensure training effectiveness and floor readiness. Quality • Monitor live and recorded calls/chats/emails to ensure adherence to quality parameters. • Provide feedback and coaching to agents for performance improvement. • Prepare quality reports and RCA (Root Cause Analysis) on quality deviations. • Conduct calibration sessions with internal stakeholders and clients. • Develop quality benchmarks, audit forms, and performance scorecards. Key Skills • Strong communication and facilitation skills • Excellent knowledge of BPO metrics and KPIs • Proficiency in MS Excel, PPT, and QA tools • Coaching, mentoring, and performance management experience • Detail-oriented with strong analytical skills Qualifications • Graduate in any discipline (HSC with relevant experience may be considered) • Minimum 2 years experience in BPO Training or Quality (voice/non-voice process) Reporting To: Training & Quality Manager / Operations Head Please contact on below email id or mobile no - HR SHOUMIK - 9833585888 HR Manager pinky yadav - 7977519951 Email id - (pinkyy@eosglobe.com)
Posted 2 days ago
4.0 - 9.0 years
6 - 8 Lacs
Vellore, Ranipet
Work from Office
POSITION DESCRIPTION- NPD Quality Engineer Company Overview Steel1 is a leading contract manufacturer specializing in Ready-to-Assemble Steel Systems , serving global giants like Caterpillar, Alstom Transport, Terex, Doosan, CNH, and Schwing Stetter . The company operates in Infrastructure, Railways, and Yellow Goods segments and follows the highest standards of quality and governance . Position Overview As an NPD Quality Engineer , you will be responsible for ensuring the Ontime/First Time Right Development and Smooth Launch of new product development (NPD) by implementing APQP, PPAP, requirements . You will work closely with Engineering, PED, Production, Customers and Suppliers to ensure the products meet the Drawing & regulatory requirements . Your role will also involve conducting R oot cause analysis, testing, and validation of NPD parts to guarantee defect-free launches. Key Responsibilities and Accountabilities 1. New product development AccountabilitiesResponsibilities Ensure the Q uality requirements of NPD parts in each stage from design to production. Collaborate with Engineering, Manufacturing, Customers and Suppliers to ensure quality of New Product. Ensure the Quality documents as per QMS guidelines Develop the new products as per the Quality tools guidelines / Manuals (APQP PPAP, MSA, SPC, FMEA) Ensure regulatory requirements in addition to the drawing requirements. Utilize OMNEX effectively for documentation and process standardization. 2. Risk Assessment AccountabilitiesResponsibilities Assess the risk & identify the mitigation plan Review the Failure Mode and Effects Analysis (FMEA), Lesson learnt in similar products during the development stage & provide the detailed inputs to Process engineers to update the process control documents / Work instructions at development stage itself. 3. Inspection plan AccountabilitiesResponsibilities Define the inspection plan Prepare the QAP Prepare the Quality inspection check sheets and signoff with customers before start of production. Define the annual the testing & validation plan and signoff with customer before start of production. 4. Continuous Improvement AccountabilitiesResponsibilities Improve the process Work for Continuous improvements / Kaizen. Improve the First pass yield by taking the robust actions. 5. Action plan AccountabilitiesResponsibilities Ensure the robust actions for initial build issues Lead the sorting meeting for the build issues & ensure the robust action. Investigate the issues with the help of Why? Why? & Cause and Effect diagram Use the appropriate Quality techniques / tools for problem solving (8D, RCCA, One Pager). Ensure timely launch and smooth handover to mass production. Ensure on-time PPAP submission and approval in customer portal. Reports to be Prepared and Submitted: PPAP documents NPD parts - First Pass Yield & PPM Action plan / RCCA for build issues . Defect rate / Ontime PPAP status monitoring & circulation to team Key Performance Indicators (KPIs) KPI CategoryKPITarget/MeasurementPPAP On time PPAP>90% Project Timeliness Timely Launch of New Projects & Handover100% Customer Complaints No complaints in NPD parts (PPM)0 First Pass Yield First Pass Yield for New Products>95% Cost of Poor Quality Cost of Poor Quality - NPD Parts0 Process Standardization Effective Utilization of OMNEX100% Qualifications and Experience Education: Bachelors/Diploma in Mechanical, Metallurgical, or Industrial Engineering. Experience : 4-6 years in NPD Quality, Hands-on experience in testing, inspection and process validation. Certifications: (Preferred) Certified Quality Engineer (CQE) Six Sigma Certification.GB Welding certifications Training related to New Product developments Skills and Competencies Must-Haves Strong collaborative skills for cross-functional teamwork. Strong knowledge of APQP, PPAP requirements & New Product developments . Proficiency in risk assessment and failure mode analysis (FMEA) . Hands-on expertise in testing methodologies and inspection techniques . Strong problem-solving skills using RCCA and 8D methods . Handling of export customer Must have the fabrication knowledge (welding ,) Nice-to-Haves Understanding of ISO 9001 quality systems . Supplier qualification and process validation expertise. Exposure to Lean Manufacturing & Six Sigma methodologies . Experience in cost of poor quality (COPQ) reduction strategies . Knowledge of regulatory compliance of new products . What We Expect From You Quality Mindset Focus on zero defects and process excellence. Proactive Problem-Solving Address issues before they impact production. Collaboration & Communication Work effectively with R&D, Production, and Suppliers. Timely Execution Ensure projects are delivered on schedule. Process Discipline Adhere to standards and continuously improve. What You Can Expect From Us: Growth & Learning Opportunities for skill development and career progression. Global Exposure Work on projects for international clients. Innovative Work Culture Be part of a team driving excellence in manufacturing. Recognition & Rewards Your contributions will be valued and celebrated. Additional Information Compliance: Adherence to all company policies, legal regulations, and industry standards is mandatory. Professional Development: Access to training programs and opportunities for skill enhancement. Ethics and Conduct: Expected to maintain confidentiality and always demonstrate ethical conduct. Steel1 is committed to fostering a culture of quality, innovation, and continuous improvement . If you're passionate about driving quality in new product development , apply now and be part of our dynamic team!
Posted 2 days ago
4.0 - 8.0 years
6 - 10 Lacs
Mahad
Work from Office
1. Training to Employees related to Shop Floor Transformation Initiative awareness,5S, 7QC Tools & other topics. 2. Area Effectives Team performance check & its feedback for improvement. 3. Area Effectives Team assessment & scoring for ALL Area Effectives Team on monthly basis. 4.Training to employees about Shop Floor Transformation Initiative related activities. 5.CANDO team performance check & feedback for its improvement. 6.Inititives to adapt the lean & six sigma tools to the site. 7.Organizing rewards & recognition program for plant best suggestion/KAIZEN 8.Support the site leadership team with the tools useful for the right improvement projects selection process. 9.Continuos Value stream update on all future state Value Stream Mappings & action plans. 10.Prepartion & communication of Monthly MIS for site Key Performance Indicators, Shop Floor Transformation Initiative & Projects. 11.Participating in the Area Effectives Team Meetings to observe the progress & to identify the common problems & escalate them. 12.Approval for project saving by raising 2B2 for projects. 13.Solve the Area Effectives Team & CANDO related queries raise by concern dept. 14.Organising periodic events for 5S, Cleaning Lubrication Inspection tightening Adjustment, Abnormality analysis & One Point Lessons. 15.Online training to operators related to Shop Floor Transformation Initiative Activities. 16.Monthly Area Effectives Team review on progress & improvement areas with plant steering committee. Responsibilities Qualifications Required certification: Six sigma green belt/ Six sigma black belt
Posted 2 days ago
9.0 - 10.0 years
5 - 6 Lacs
Renukoot
Work from Office
Role & responsibilities 1. Training Program Development & Delivery Design, develop, and deliver comprehensive training programs based on identified needs. Focus areas include: Six Sigma methodologies (DMAIC, 7QC Tools, FMEA, Control Charts, Cp & Cpk) Lean Manufacturing Tools (5S, Kaizen, Value Stream Mapping, etc.) Gage R & R, PM Analysis, and problem-solving techniques Basic mechanical engineering concepts relevant to manufacturing 2. Training Delivery: Deliver high-quality training sessions using a mix of classroom, on-the-job, and digital learning methods. 3. Training Evaluation: Assess training effectiveness through feedback, assessments, and post- training performance improvements. 4. Coaching & Mentoring: Provide one-on-one and group coaching to support individual development and workplace performance. 5. Stakeholder Collaboration: Work closely with production managers, HR teams, and operational leaders to ensure training is aligned with business goals. 6. Training Material Development: Prepare and customize training materials, including presentations, handbooks, worksheets, and SOPs. 7. Training Data Management: Maintain detailed records of all training activities, attendance, assessments, and feedback for continuous improvement. 8. Mechanical Training Expertise: Conduct training sessions on fundamental mechanical engineering concepts to upskill plant workforce where necessary. Preferred candidate profile Minimum 9-10 years in the Manufacturing domain At least 5-6 years of experience in technical training and capability building Eligibility Criteria: Qualification: B.E./B. Tech in Mechanical Engineering
Posted 3 days ago
7.0 - 12.0 years
4 - 9 Lacs
Chennai
Work from Office
Role & responsibilities Being the Senior Quality Management representative for the company, candidate shall be responsible for implementing and executing processes and procedures as per IATF 16949 QMS. The candidate must be familiar & should be able to manage supplier audit, customer audit handling, new product development related audits & documentation. Leading the Quality Assurance team and ensuring that all the processes are strictly followed as per established procedures Planning and execution of internal Quality Audits to achieve zero non conformity (NC) during certification audits on a regular basis. Handling external certification agency / customer audits and proper closure of NC on time. Supplier audit / selection / continuous evaluation / Product and Process Audit and Action closure Monthly Quality Review Meeting Report Preparation and conducting MRM APQP Document Preparation, submission & Approval PPAP document preparation (supporting role with NPD) / maintenance of PPAP documents Coordinating with customers for New Products submission with PPAP documents. Prepare Agreement of Inspection based on OEM/Tier 1 customer requirement Understanding and implementing Customer Specific Requirements from all the customers Non-Conforming parts both at internal and suppliers monitoring and taking suitable corrective action to prevent reoccurrence Handling of Failure analysis (Customer inline /Warranty Part/ Field) 8D report preparation / review & on-time issue closures Effectiveness Monitoring of Customer Complaint Actions Ensure 5S/CIP/Kaizens are implemented across various functions. DESIRED CANDIDATE PROFILE: Diploma or Graduate Engineer in Mechanical Engineering with minimum of 7+ years experience in Automobile or Auto Components manufacturing industry is preferred. Candidates from Chennai will be given preference. Good knowledge in IATF 16949 QMS and must have good Analytical, problem-solving, and decision-making skills. Must possess a Quality Mindset. Good experience in Automotive Tier -1 customers handling & fulfilling their Requirements Good Knowledge in Automotive Core tools (APQP, PPAP, FMEA, MSA & SPC) Hands on experience in Customer Complaint Handling Experience in Automotive Electronics products manufacturing preferred. Excellent in Communication, Reporting, Planning and Presentation internally & externally. The selected candidate must have strong desire to learn and grow with the organisation.
Posted 3 days ago
3.0 - 6.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities: • Lead, guide, and mentor a team of quality analysts to ensure adherence to quality standards and best practices. • Review, monitor, and evaluate quality metrics, audit findings, and team performance reports. • Drive process improvements, standardization, and calibration to maintain consistency in quality checks. • Act as the escalation point for quality-related issues and provide actionable solutions. • Conduct regular team meetings, one-on-ones, and feedback sessions to drive performance and engagement. • Collaborate with cross-functional teams (Operations, Training, Compliance) to align on quality objectives. • Develop and deliver quality improvement initiatives and training sessions. • Ensure compliance with internal policies and external regulations. • Track KPIs, prepare performance dashboards, and report on quality trends to senior management. Preferred candidate profile: : Minimum 3-4 years of proven experience in leading a team within the quality domain (BPO, KPO, or similar environments preferred). • Strong knowledge of quality frameworks (e.g., Six Sigma, ISO, COPC preferred but not mandatory). • Excellent interpersonal, leadership, and conflict resolution skills. • Strong analytical thinking and attention to detail. • Ability to work under pressure and manage multiple priorities effectively. • Proficiency in MS Excel, PowerPoint, and reporting tools. • Bachelor's degree or equivalent qualification (preferred). Should have managed minimum 15-25 team members
Posted 3 days ago
0.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
Quality Engineer needed for machine shop fabrication. Responsible for inspections, QA procedures, root cause analysis, ISO compliance, and process improvements. knowledge of GD\&T, and precision measurement tools.
Posted 4 days ago
3.0 - 5.0 years
2 - 5 Lacs
Neemrana
Work from Office
QMS Experience of IATF EMS Certification Audits, Internal Auditors in IATF and EMS Certification. Sound knowledge of PPAP, 8D, MSA, SPC,7 QC Tools, DOJO training module SAP QA module AutoCAD Drawing awareness, change systems, 5S, safety.
Posted 4 days ago
5.0 - 10.0 years
2 - 5 Lacs
Davangere, Harihar
Work from Office
To Oversee and monitor the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Job Location : Davanagere, KAR Qualification : Diploma / B.Sc / ITI Experience : 5+ years in QC background.
Posted 4 days ago
3.0 - 8.0 years
3 - 6 Lacs
Kolkata, Pune, Bengaluru
Work from Office
Quality Analyst for International Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.
Posted 4 days ago
2.0 - 7.0 years
4 - 8 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Send resume: Raveena@wissenpro.com | Call: 70320 46318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.
Posted 5 days ago
2.0 - 7.0 years
4 - 6 Lacs
Pune
Work from Office
Quality Analyst- Service Desk Skills - Service Desk, International Voice experience, Technical support Min 2 Years of exp Immediate Joiners - 30 days(max) Location- Pune 24/7 US Shifts Contact- divyam@genesishrs.com | 890534433
Posted 6 days ago
2.0 - 4.0 years
4 - 5 Lacs
Noida, Gautam Buddha Nagar, Delhi / NCR
Work from Office
Position: Quality Analyst Location: Noida Department: Quality Team Salary: Upto 45K CTC *** IMMEDIATE JOINER'S REQUIRED OR MAXIMUM 10 DAYS*** Overview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Quality Assurance: Develop and implement quality assurance processes for sales activities. Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards. Identify areas for improvement and recommend solutions to enhance sales performance. Data Analysis: Analyse sales data to identify trends, patterns, and areas for improvement. Create reports and dashboards to communicate findings and support decision-making. Collaboration: Work closely with sales teams to understand processes and identify quality gaps. Collaborate with training teams to develop materials that address identified quality issues. Customer Feedback: Gather and analyse customer feedback to assess the effectiveness of sales strategies. Develop actionable insights to enhance customer experience and satisfaction. Training and Support: Assist in the onboarding and continuous training of sales staff on quality standards and best practices. Provide ongoing support and coaching to improve sales techniques and customer interactions. Continuous Improvement: Stay updated on industry trends and best practices in quality assurance and sales. Foster a culture of quality within the sales team by promoting best practices and recognizing high performance. Root Cause Analysis: Conduct root cause analysis (RCA) in identified defects/errors and suggest preventive measures for future releases. Qualifications: Any Bachelor's degree 2+ years of experience in a sales/ Customer Service role as Quality Analyst, with a proven track record of achieving targets. 2+ years of experience in quality assurance or a related field. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and interpersonal skills. Proficiency in CRM software and data analysis tools. Preferred Skills: Experience in developing quality metrics and performance indicators. Familiarity with customer relationship management and sales enablement tools. Knowledge of quality management methodologies (e.g., Six Sigma) Contact - Bhavneet Kaur (8130575252)
Posted 6 days ago
3.0 - 5.0 years
2 - 4 Lacs
Vasai, Virar
Work from Office
Job Summary: We are looking for a detail-oriented and proactive Quality Control Engineer to join our team. The candidate will be responsible for Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Vendor Quality Control (VQC), and documentation to ensure adherence to our product quality standards and specifications. Key Roles & Responsibilities: 1. Incoming Quality Control (IQC): Inspect incoming components such as castings, field coils, armatures, gears, etc., using standard checklists. Verify materials against technical drawings, specifications, and test parameters. Maintain IQC reports, rejection records, and vendor performance data. Communicate with purchase team and vendors on quality deviations. Conduct Pre-Dispatch Inspection (PDI) at vendor sites. Apply metallurgical knowledge during inspection of material and components. 2. In-Process Quality Control (IPQC): Conduct stage-wise inspections for sub-assemblies like gear housings, motor assembly, cover plates, etc. Monitor process parameters, dimensions, and workmanship using checklists. Ensure First Piece Approval (FPA) is done as per SOP. Escalate any non-conformities and halt production if necessary to ensure quality compliance. 3. Vendor Quality Control (VQC): Visit vendor facilities for pre-dispatch inspections and quality checks as required. Coordinate with vendors for continuous quality improvement. 4. Documentation & Reporting: Maintain daily inspection reports, rejection logs, control charts. Generate Material Deviation Reports (MDR), CAPA (Corrective and Preventive Action) reports, and RCA (Root Cause Analysis). Ensure traceability through serial number-wise component records. 5. Calibration & Equipment Monitoring: Ensure timely calibration of all measuring instruments and tools. Maintain accurate calibration records and ensure measurement reliability. Key Skills Required: Strong understanding of mechanical and electrical drawings, GD&T. Proficiency in inspection tools: Vernier, Micrometer, Multimeter, Bore Gauge, APG, Hardness Tester, etc. Familiarity with quality systems and tools: CAPA, RCA, 7 QC tools. Working knowledge of SAP and MS Office (Excel, Word). Effective communication and coordination with cross-functional teams (R&D, Production, Dispatch, Vendors). Basic knowledge of electrical testing and troubleshooting. Contact or Email for more details Call : V-mar HR 7666523051 Email : hrd@vmax.net.in Web: www.vmax.net.in
Posted 6 days ago
9.0 - 14.0 years
4 - 6 Lacs
Nellore
Work from Office
Quality Manager (Location: Podalakur, Nellore, AP) You are expected to actively manage our entire Quality team at our factory in Podalakur Mandal, Nellore District, Andhra Pradesh. You must organize the department, develop systems, procedures, and plan activities. You will be a part of the factorys management team. The following are some of the requirements and responsibilities. It changes from time to time. You must be flexible to take care of the needs of the Company. Knowledge Requirement: 1. Must be an established leader and have the capability to lead people of different skills. 2. Must be able to read, interpret, apply, the engineering drawings for various parts, sub-assemblies, components, machines etc. a. Updating documents (engineering drawings, BoM, part-lists, product improvements) in factory, including old and new models and modifications from time to time. 3. Must be fluent in English to read and understand various documents, work with government agencies all over India, and with our principals abroad. a. Must know various measuring instruments used in manufacturing, geometric dimensioning and tolerancing process for engineering drawing and production verifications. 4. Must have hands-on experience in inspection of sheet metal components , machined components , welded and painted components 5. Must have testing knowledge of Petrol and Diesel Engines . 6. Must know how to test various components of machinery e.g., engines, gearbox etc. measuring performance of combustion, emission, torque etc. and prepare necessary reports, to ensure quality of products. 7. Must have hands on experience in Incoming quality of various components like (sheet metal components , machined components ,rubber components , plastic components ,plated components ,BOP components ). 8. Must have hands on experience in in process quality and final product quality 9. Need to interact with suppliers and get Corrective action report in case of non-conforming supplies . 10. Must have hands on experience in warranty analysis. 11. Must have knowledge of inspection of various jigs, fixtures, tooling etc. 12. Must be able to work with vendors domestic and foreign, to ensure quality parts, raw material in timely and cost-effective manner. 13. Must work with our sales and service teams across all branches to resolve any product issue. 14. Must have hands on experience in Dock audit and Process audit . Factory Maintenance: 1. Must have knowledge of using ,maintaining and calibrating various gauges , jigs and fixtures. 2. Periodic checks and calibration of various equipment to ensure working conditions in manufacturing or service. Keep record of calibration. 3. Record keeping of calibration done, instrument breakdowns, change in process or components. Certification & Compliance Responsibility: 1. Working knowledge of various certifications, testing and quality standards is required. 2. BIS:ISI and FMTTI certification: You should have a working knowledge of the certification process. You will be responsible for preparation of application, follow-ups during testing, correction in documentation or product as needed to achieve final goal of compliance and certification. 3. System implementation Knowledge ISO 9001, ISO 14001, ISO 45001, ISO 50001, TS 16949 . 4. You will be responsible for record keeping at the factory to comply with various certifications. Required experience: At least 10 years in Quality Head level in agricultural machinery or automotive (2-wheeler or 4-wheeler) segment, strong skills in quality assurance , customer-interface, written and verbal communication, trouble shooting and creative thinking etc. Education: BE or B.Tech in Mechanical or Automobile or Production or Industrial Engineering You will need to occasionally travel to HO, branches, customer locations, and vendors to address various issues.
Posted 1 week ago
6.0 - 10.0 years
5 - 6 Lacs
Pune
Work from Office
Role & responsibilities 1. Familiar with QMS systems, Automotive specific IATF16949 requirements. 2. Competent to plan & execute 1st Party & 2nd party audits (System audits, Mfg. Process & product auditing skill). 3. Familiar with Customer QM processes. 4. Familiar with measurement techniques, Test methodologies & Interpretation of test data. 5. Familiar with Mfg. processes (Assembly, Molding, Casting, Painting, Platting, Powder coating, Fabrication, Sheet metal). 6. Familiar with Engineering Drawings / Specifications. 7. Familiar with national/International standards, Customer Specific Standards, 8. Adequate material knowledge, 9. Familiar with QC core tools (APQP, FMEA, SPC, PPAP, MSA 10. Strong analytical skills. 11. Proficient with problem solving techniques, 7 QC tools.
Posted 1 week ago
6.0 - 10.0 years
5 - 8 Lacs
Mehsana
Work from Office
Extrusion knowledge, Shrinkage factor, Oversee and monitor the extrusion process to ensure products meet quality standards and specifications, Troubleshoot and resolve any operational issues related to extrusion equipment or processes, TPM, 7QC tools
Posted 1 week ago
2.0 - 6.0 years
2 - 3 Lacs
Vadodara
Work from Office
Position- Bankruptcy QC Associate POSITION SUMMARY-The BK QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND businesses to execute daily responsibilities. Shift Timing- 2 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am JOB RESPONSIBILITIES- Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees. Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools.
Posted 1 week ago
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