225 7Qc Tools Jobs - Page 2

As a Process Innovation Manager at our company located in Mumbai G.P.O., Maharashtra, you will play a crucial role in developing and implementing innovative manufacturing systems to enhance efficiency and productivity. Your key responsibilities will include leading initiatives to improve manufacturing processes, collaborating with cross-functional teams to drive continuous improvement, and designing and implementing new technologies. You will be responsible for conducting man/machine analysis to optimize resource utilization, performing time studies to identify and eliminate inefficiencies, and utilizing various industrial engineering activities and lean manufacturing techniques such as VSM, SMED, Kaizen, 5S Methodology, and more. In addition, you will oversee plant layout and capacity enhancement by analyzing current plant capacities and implementing lean manufacturing techniques for improvement. You will also be involved in designing and overseeing the production of in-house manufacturing aids like trolleys, tables, and bins, ensuring they meet quality and functionality standards. Your role will also involve overseeing the development and maintenance of the Spectrum Manufacturing System, standardizing and streamlining reports, and ensuring the effective implementation of the Manufacturing Execution System (MES). Furthermore, you will be responsible for developing and delivering comprehensive training programs for operators and staff, fostering a culture of continuous learning and improvement within the team. With a minimum of 12 years of experience in a similar role, you will lead and manage the Process Innovation Cell team, mentor and develop team members, and effectively communicate with senior management and stakeholders to ensure alignment on process innovation initiatives. If you are a dynamic and experienced professional with a passion for driving innovation and process improvement in manufacturing operations, we invite you to share your expertise and contribute to our team's success. Join us in our commitment to excellence and continuous improvement in our manufacturing processes.,

Role & responsibilities To review technical drawing/customer technical data Preparation of PPAP documents and approval from the customer Knowledge in inspection and measuring instruments Coordinating customer audits (Process/QMS) and documentation Customer complaint management Drive continuous improvement initiatives Monitor the quality KPI related to customer quality performance

Position Overview: The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring performance. For back office services, the Quality Assurance Specialist will conduct QA evaluation, and analysis and publish the Quality metric performance of the projects regularly. Primary Responsibilities: Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures. Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans. Should prepares quality reports by collecting, analyzing, and summarizing information and trends. Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time. Quality Assurance specialist should be able to handle Internal and external audit. QAS should maintains all records of QA activities, to include QA identified issues. Quality Assurance specialist / Quality Analyst should have knowledge to handle rebuttal process Maintains effective working relationships with members of training, quality, and various levels of management. Quality Assurance Specialist must be collaborates with Training team to direct QA issues to appropriate existing channels for investigation and resolution. Quality Assurance Specialist / Quality Analyst should continuously updates job knowledge by studying trends, developments in interpreter performance standards, and quality assurance in general. Quality Assurance specialist should participates in periodic calibrations, as well as quarterly center evaluation programs. Quality Assurance Maintains professional standards and ethical practices inherent to the position. Requirements Minimum Qualifications: Education Requirement: High School Diploma, Bachelor&aposs degree or higher in Business or related field preferred Field Experience: At least 3 years of experience in Quality with a proven experience in implementing process/quality improvement tools and techniques Positions Experience: At least 1 year of quality assurance in a related technical/professional services area; 2 or more years preferred Required Skills: Should have knowledge and hands on experience in 7QC tools Should have in depth knowledge in Quality Concept Should have worked on Quality report Such as CSAT, DSAT and Quality Dashboard Should be good in analysis and must have hand on experience in root cause analysis Should have knowledge to create training materials and client SOP. High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills Analytical, data driven problem solver Excellent customer service skills Benefits PF, ESI, Gratuity, Statutory Bonus Show more Show less

| Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. INTERNATIONAL US VOICE QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs

Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) • Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation • Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes • Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Mail your cv at simmi@hiresquad.in or call a 8467054123

Leading BPO in Pune Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) • Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation • Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes • Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Mail your cv at simmi@hiresquad.in or call a 8467054123

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as Vileda, Oates and Gala. The company employs more than 3,800 people and hosts a global distribution network. Some of your Benefits International Opportunities: Grow in your career through international exchange and global job opportunities. Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employees. Paid Holidays: With paid-time off, local holidays are all the way more relaxing. Health Insurance: Rely on comprehensive services whenever you need it. Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement. Mumbai Asangaon On-Site Freudenberg Gala Household Product Pvt. Ltd. You support our team as Assistant Manager Quality (F/M/D) Responsibilities Implement and monitor effectiveness of Quality procedures. Take decision on day to day quality issues and support effective closure of issues. Analyze data, perform root cause conclude result and report. (Complaints/Quality Incidents & alerts/Deviations) Monitor performance indicators for third party agency (customer service) and suppliers. Effective co-ordination with internal departments for implementation of agreed actions Participate in QA 16 Internal Audits Support in continual improvements for quality processes and procedures Qualifications Minimum 6+ years experience in Quality department of plastic industries.(Preferable from automobile industry) Graduate in Engineering (Preferable in Polymers/Mechanical) Adherence to the safety instructions and HSE policies Basic knowledge on 7QC tools Good analytical skills and logical reasoning Fluent in English and Hindi languages Knowledge of Microsoft office Team management The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Show more Show less

Inspect EV chargers & materials, implement QC procedures, monitor production, analyze defects, drive CAPA, maintain quality records, support audits, and ensure compliance with IS, IEC, BIS & safety standards. Required Candidate profile Diploma/BE in Electrical/Electronics with 2–5 yrs in QA/QC. Knowledge of EV chargers, ISO 9001, BIS, IEC. Skilled in testing tools, CAPA, audits, RCA, and quality documentation.

Only For Bangalore / Kolkata | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For BANGALORE / KOLKATA INTERNATIONAL Process QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6.5 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs

Job Description Senior Engineer (Quality) Location: Bommasandra, Bangalore Role Purpose The Senior Engineer (Quality) will be responsible for developing, implementing, and monitoring quality processes, ensuring compliance with AS9100 standards, customer requirements, and regulatory guidelines. The role involves leading inspection activities, coordinating audits, driving quality improvements, and maintaining effective communication with certification bodies, customers, and internal teams. Key Responsibilities Prepare quality matrices, documentation, and interact with certification/regulatory bodies (AS9100, CEMILAC, DGCA, DGAQA, Customers). Establish customer communication channels and implement quality improvement initiatives. Develop and monitor Product Quality Plans and Inspection Plans . Perform and oversee in-process and final inspections of products and assemblies prior to shipment. Review and analyze inspection/test reports for compliance. Perform and prepare documentation for First Article Inspection (FAI) as per AS9102 . Plan, schedule, and monitor inspection activities. Apply inspection and test methods to ensure product/service conformance. Support and lead supplier/vendor audits and ensure proper documentation. Prepare and control AS9100 documentation; assist Management Representative in Quality activities. Conduct internal audits, root cause analysis, and corrective action follow-ups. Monitor process objectives and ensure quality KPIs are achieved. Support Management Review Meetings (MRM) including agenda preparation and minutes. Conduct/assist in training sessions and presentations on quality-related topics. Skill Set Strong communication, presentation, and leadership skills. Hands-on experience with AS9100 C/D standards and documentation. Knowledge of DGCA/EASA Part 21/145 regulations (advantage). Knowledge and application of 7 QC tools and problem-solving techniques. Analytical and detail-oriented approach. Pre-Requisites Minimum 3 years of experience in a Team Lead role within Quality functions. Proven experience in setting up or improving Quality Management Systems (QMS). Experience in FAI procedures & documentation (AS9102). Hands-on experience coordinating third-party audits . Experience in conducting vendor audits . Familiarity with process specification documents (MIL, DSTAN, SAE-AMS, ASTM, etc.). Desired / Preferred Skills Trained in Internal Auditing ISO17025 . Experience in coordinating external audits: customer (Indian/International OEMs) and regulatory (DGAQA, DGCA, EASA, FAA). Experience in supplier audits (special processes, welding, NDT). Certified Lean Six Sigma Green Belt (LSSGB) . Knowledge of inspection techniques & methods (instruments, gauges, CMM, etc.). Role & responsibilities

Quality Assurance & Control (In-process/Customer)/Supplier Development, Inspection, Auditing & Managing Having experience in handling line quality team to ensure and improve product quality by frequency wise inspection and sampling technique to follow customers requirement Resolve & Root Cause Analysis of Internal as well as external production line failure and take ICA & PCA. Responsible for daily line quality issues analysis with the help of brain storming and fishbone technology and responsible for implementation and monitoring of corrective action, then ensure horizontal deployment as well as preventive action Responsible for analysis of customer complaints and ensure customer prelim report & 8D report preparation and send to customer within timeline define. Handling Customer complaints and communication and prepare 8D and CAR report for customer complaint Resolve Supplier quality issues and ensure implementation and verification CAPA at supplier end Planning & perform the short term and long term capability study Monitoring live process performance through SPC control chart/pre control chart Develop& implementing the inspection standard /control technique to ensure that the process adheres to set quality standard. Proactive action in line for achieving customer requirements, and Improve continually existing operation for increase quality, Productivity, efficiency and cost saving Prepare PPAP Documents at different level as required by customer and taking follow up from customer after submission of PPAP documents and sample to customer. Demonstrate & Implement TPM activity in shop floor and monitored data as pillar wise. Plan & auditing internal process Handling of customer audit plan execution. Risk Assesment of Incoming Material - Component wise Risk Assesment Incoming QC Process QC PDI Outward QC Endurance Test Life cycle Test Reduction in rejection Incoming rejection rejcetion at vendor end Process rejection Material handling rejection Required Skill : Problem Solving Skill-8D Methodology ,Continuous Process Improvement Skill , Cost Saving Skill, Analytical Skill, Business requirement planning & execution skill, Project management Skill, DWM Skill & Leadership Skill Knowledge of Control Plan, Quality Improvement Plan, Check List, OPL ~ 8D(Problem Solving Tool), Why-Why analysis, Poka-yoke, 5S, Kaizen, Pareto Analysis, PPM Reduction Project, NPD, QPQP,PPAP, Process Point Analysis, Handling Customer complaints etc.

Role & Responsibilities Audit transactions by Customer Service Representatives, Technical Support, and/or Sales based on internal quality assurance and/or external customers to provide an excellent experience Reporting - Creates & updates Customer Experience reports (e.g., Daily Internal Errors, Scorecard Upload, MIS, etc.) for the account by retrieving and updating the respective files and data. Maintains the files updated for accurate analysis and process improvement / innovation. Targeted analysis - Reviews, analyzes, and interprets data that affects Customer Experience metrics. Highlights areas for improving immediate necessities, and overall strengths impacting customer experience. Creates effective recommendations to drive account performance. Flagging behaviors - Investigates customer complaints and/or non-compliance to Customer Experience standards. Recommends corrective actions in accordance with applicable company policies. Issues Incident Reports to the Team Leaders for red flag CSR behaviors and compliance requirements observed during transaction monitoring. Performs further deep dive of other relevant data when necessary. Conducts calibration session with Operation Team Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) Minimum 2 Years of experience as Quality Analyst from International Voice Process Excellent communication in English. Should be willing to work in shifting schedules Excellent written and oral communication Excellent problem-solving and analytics skills Seek appropriate guidance and advice to deliver quality outcomes. Works under limited supervision. Excel & G-Sheet knowledge (Desirable) Excellent verbal and written communication Must have ability to work under pressure Perks and Benefits Competitive salary & Attaractive Annual Bonus Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

You will be joining a leading BPO in Bangalore as a Sr Quality Analyst in the International Technical Voice Process. To excel in this role, you must have a minimum of 1 year of experience in troubleshooting in the International Technical Voice Process. Experience with the 7QC tools is required, and you will be working in US shifts. Excellent communication skills are a must as virtual interviews will be conducted. As part of the job requirements, you should be a graduate or postgraduate with over 2 years of experience as a Quality Analyst in the International Voice Process within an International BPO. Your expertise should include a strong focus on QUALITY Matrices, thorough knowledge of transactional quality domain, and familiarity with TTQ (Training; Transaction Quality) systems, tools, and technologies. You should be adept at analyzing, driving improvement, and fostering innovation. Your responsibilities will include driving continuous improvement for Transaction Quality and Delivery, managing claim Quality & Client related KPIs, evaluating the effectiveness of TQ interventions, and strengthening Quality management processes to enhance quality delivery. You will be expected to accurately capture SLA/SLO metrics, meet client reporting needs, and implement process improvements. Your role will involve generating and implementing innovative ideas, ensuring process control & compliance, establishing huddle, feedback, and refresher processes, and supporting Quality and Compliance teams in audits such as COPC, FMEA, and PFCU. If you are an immediate joiner or have a maximum 15 days" notice period, and meet the above qualifications, please consider applying by sending your CV to simmi@hiresquad.in or calling 8467054123.,

Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143. Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) • Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation • Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes • Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Mail your cv at simmi@hiresquad.in or call a 8467054123

Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) • Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation • Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes • Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Mail your cv at simmi@hiresquad.in or call a 8467054123

Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Mail your cv at simmi@hiresquad.in or call a 8467054123

Role & responsibilities 1. Responsible for overall Quality Documentation within the plant and as per customer need. 2. Responsible for External Audits / Internal Audits, Process Audit and improvements, final product quality assurance. 3. Analyzing the technical specification provides by client end, make quality assurance plan as per customer requirement. 4. Implementation QA Plans and Executions of desired POKA YOKE (If any) 5. Maintaining 5S on shop floor, CTQ identification on different stages. 6. Reducing internal rejection, site rejection and responsible for product quality to prevent site issue. 7. Preparation of MSA, PAPP, 8D, 5S, Kaizen, PPAP, SOP, WI, CAPA, RCA (Root Cause Analysis) TPM, SPC, 7QC tools. 8. Customer support in process inspection weld shop and machining shop. 9. Preparing of ISO9001:2015 documentation and represent company as a MR as well. 10. CMM Operation (In case of special need) & Inspection. 11. Responsible for validation and calibration for all gauges & instruments. 12. Preparation of NPD - New Part Development Documents and customer interaction for quality assurance related work. Preferred candidate profile

Role & responsibilities Maintaining instrumentation stock in soft copy and submitting report to reporting manager for procurement. Responsible for execution of instrumentation order, validation & inspection of instrumentation as per specification. Perform rework on instruments as & when required. Coordinate & daily follow up with Production supervisor and production engineer for rework status, tracking of material stage wise and progress level Attend any query pertaining to instruments and solve timely Responsible for managing the data and all the information related to instruments Any other task assigned by reporting manager as and when required

Responsibilities: * Manage tool room & machine shop operations * Oversee CNC machines, 3 axe VMCs, HMCs, G-code creation, CAM software usage * Ensure OHSAS compliance, ISO system implementation *10+ years of experience in Tool Room, Machine shop.

Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. *If interested, Please share your resume on simranbagga@policybazaar.com or 9311501270*

Role & responsibilities- - Monitor and evaluate voice interactions for quality assurance. - Identify process gaps and provide actionable feedback to agents. - Maintain audit records and prepare quality reports. - Experience working on QC tools. Required Candidate profile - Minimum 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943

Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Mail your cv at simmi@hiresquad.in or call a 8467054123

Good knowledge about Zeiss CMM machine Programming & Operating mim, 2 yrs experience 7Qc tools, Geometric Dimensioning, Geometric Dimensioning and Tolerancing (GD&T) Assembly, Inspection, and Testing

Metal & matallurgy Supplier audit & planning Supplier rejection control RCA & CAPA(8D) External & internal audit requirements Review with supplier Joint analysis with supplier Incoming Quality Control Required Candidate profile SAP Poka yoke Quality Assurance verification APQP PPAP SPC MSA FMEA Control plan IATF 16949 requirements 7QC tools Quality Cycle projects Review of daily supplier rejection Process Capability study