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IndiaMART logo

Zonal Manager

7 - 10 years

25 - 35 Lacs

Ahmedabad, Rajkot, Surat

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Pnl Management Upsell Team Handling Cross Selling Client Servicing Client Retention Renewals B2B Sales People Management Revenue Generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery of services, maintaining high standards for client satisfaction. Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction. Establish a robust system for maximizing customer retention. Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences Experience and Education- MBA graduate with strong academics 7+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 100+ team members in last 4yrs

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IndiaMART
IndiaMART
www.indiamart.com

E-commerce, B2B Marketplace

Agra

3000+ Employees

758 Jobs

    Key People

  • Dinesh Agarwal

    Founder & CEO

  • Bharat B. Agarwal

    Co-Founder & Director

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