Workshop Manager

JOB PROFILE

Designation : Workshop in Charge

Location : Verna Industrial Estate

Reports to : MD/General Manager

Experience : 3 to 4 Year Experience –Graduation Preferably with specialisation in automobiles

KEY RESPONSIBILITIES & DELIVERABLES

· Liaise with Customer, Vendor, Transporter, Finance, HR

· Strict Discipline in adhering to Workshop SOP and compliance

· Clear understanding of workshop contribution towards Company’s policy, Vision and Value.

· Ensure FIFO/ LIFO as per customer requirement are maintained

· Keep Stock control System up to date and ensure spare parts inventories are accurate by regular physical counts reconciliation, and audit of Documents

· Ensure 5 S Policies are adhered in workshop

· Induction of new recruitment – by giving clear understanding of Company policy, Vision and Value

· Regular training of Staff and adhering to training Calendar

· Maintain record and oversee Maintenance of Assets of Customer and Company

· Implement automation as and when to increase operation efficiency

· Safeguards workshop operations and contents by establishing and monitoring security & Safety procedures and protocols, (Pest Control, Fire Extinguisher, First Aid Kit, and Handling of vehicle, parts, etc.)

· Ensure all legal and regulatory documents are filled and Compliances are monitored on regular basis

· Produce Regular MIS and statistic with Graphical representation on daily, weekly, Monthly basis

· Achieve Financial objective by ensuring to remain within Budget

· Brief floor team on Daily Basis on day to day activity

· Coordinating with service team and Customer for ensuring smooth workshop operations

· Coordinating with HR for timely submission of Attendance, KRA review of all staff

· Coordinating with finance for timely submission of details to raise customer bills. And timely submission of petty Cash Expenses

· Respectful in all Communication with Staff, Internal Customer and External Customer.

· Meet Commitments

Generating MIS reports on key metrics,

· Slow/ non-moving/ Obsolete vehicle report,

· Sharing MIS for spare parts Cycle Count Report, & Stock Variance Report if any with Reasons

· Reconciliation of stock variance report

· Graphical MIS for TAT/ SLA for all vehicle Movement (service, repairs, accident) on Notice Board

· Training Feedback

· Team Building & Development

· Continuous Training in order to ensure operation runs smoothly

· Solid Understanding of Workshop Accounting

· Petty Cash Statement

Deliverables:

· 100% customer satisfaction rate.

· Adherence to TAT/ SLA

· Improve Operation and Cost Efficiency.

· Zero spares stock variances

· Costs Reduction

· Cycle time Reduction

· Continuous Innovation

· Hygienic Workshop premise

· Improve customer satisfaction (Feed Back Form Internal & External)

Key Skills/Competencies:

· Excellent Communication – Verbal and Written

· People Management skill including ability to Motivate, & delegation of work

· Planning and organizing skill for effective flow of stock

· Eye for Details, Surveillance

· Problem Solving and demonstrates Integrity in All Decision

· Proficient in different Software used for warranty and workshop performance monitoring

· Meets Commitments

· Developing Budget

· Knowledge of legal requirement of operation

· Customer Centricity – Internal & External

· Drive Accountability

· Respect to all in all communication

· Time Management – Multi Tasking

· Innovation

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person