Workday Technical

Company Description

dotSolved, headquartered in Silicon Valley USA, is a global leader in business process automation, modern application engineering, and cloud infrastructure services. The company specializes in enabling digital transformations across various industries, including High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education. By automating and optimizing complex business processes, dotSolved ensures enterprises achieve intended business value. With expertise in Big Data, ERP, and Supply Chain, dotSolved has successfully implemented hundreds of projects, driving accelerated business growth and profitability for its customers.

We are seeking a Workday HR Technical Consultant for an L3 role with 4-6 years of core Workday HR Technical experience. This is an URGENT REQUIREMENT for an immediate start. The position involves complex enhancements, integrations, and production support with flexible hours including early morning and late evening calls. Remote work is acceptable.

Key Responsibilities:

• L3 Technical Support: Provide advanced technical support for Workday HR modules, handling complex issues, system enhancements, and escalations from L1/L2 teams.
• Integration Development: Design, develop, and maintain Workday integrations using Studio, Core Connectors, Document Transformation, and custom web services (SOAP/REST APIs).
• System Enhancements: Lead technical enhancements, customizations, and new feature implementations within Workday HR modules.
• Production Support: Monitor, troubleshoot, and resolve production issues with minimal business disruption. Perform root cause analysis and implement preventive measures.
• Technical Architecture: Design scalable integration solutions and technical frameworks for HR processes and data flows.
• Configuration & Testing: Configure Workday security, business processes, calculated fields, and custom reports. Conduct thorough testing including SIT, UAT, and regression testing.
• Documentation: Create and maintain technical documentation, integration specifications, deployment guides, and knowledge base articles.
• Stakeholder Collaboration: Work closely with functional consultants, business analysts, and client stakeholders to translate requirements into technical solutions.
• On-call Support: Be available for early morning and late evening calls to support global operations and critical issue resolution.

Required Qualification

• Bachelor's degree in Computer Science, Information Technology, or related technical field.
• 4-6 years of hands-on Workday HR Technical experience with proven expertise in integrations, configurations, and support.
• Advanced proficiency in Workday Studio, Core Connectors, Document Transformation, and custom integration development.
• Strong experience with Workday security model, business process configurations, and calculated fields.
• Expertise in web services (SOAP/REST), XML, XSLT, and API development within Workday ecosystem.
• Proven L3 support experience with complex issue resolution, system monitoring, and production troubleshooting.
• Experience with Workday reporting tools (Advanced Reports, Matrix Reports, Composite Reports).
• Strong understanding of HR business processes and data flows.
• Flexibility for early morning and late evening calls to support global teams.
• Excellent communication and stakeholder management skills.