Work Force Management

2 - 7 years

6 - 9 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Description

Role: RTA Analyst
Exp: Min 2 yearsSkills: Real-time queue monitoring, Scheduling and planning of agents, Forecasting call / volume patterns, Short-term schedule adjustments, International Voice Process.Loc: MangaloreHR KathanshContact:9950340055

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