WhatsApp Marketing Executive

About Let’s Build Brands Media:

Let’s Build Brands was founded by an MDI Gurgaon Alumnus in the year 2019. We are an early-age startup offering 360-degree marketing services to clients. We have three business verticals namely- Marketing consulting, Advertising and Digital Solutions. LBB’s concept is to offer a one-stop solution to our clients for any and every marketing need that a Brand has. We are a team of enthusiastic, creative and fun-loving individuals who believe in the ideology of partying for any reason! We are client and employee focused and believe in delivering the most creative (yes, we are quality-conscious) and unique high-performance results. We have delivered 10x growth, reduced marketing costs by Half, and improved ROI on marketing for our clients through expert services.

Key Responsibilities:

• Manage WhatsApp marketing operations with a strong focus on service delivery and client satisfaction.
• Handle client onboarding, including account setup, workflow briefing, and platform familiarization.
• Demonstrate a full understanding of WhatsApp Business API, including integrations, automation, and message templates.
• Maintain seamless client communication, ensuring timely updates, support, and coordination for campaigns.
• Plan, schedule, and execute broadcast messages, ensuring accuracy, relevance, and compliance with WhatsApp policies.
• Monitor message performance and campaign analytics to optimize future broadcasts and workflows.
• Troubleshoot client issues related to WhatsApp Business API, automation, or campaign execution.
• Collaborate with internal teams to ensure smooth delivery of solutions and superior service experience.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 1–2 years of hands-on experience in WhatsApp marketing or CRM/chat-based communication platforms.
• Familiarity with WhatsApp Business, CRM tools, chat automation platforms (e.g., Gallabox ,Interakt, Zoko, WATI, Twilio).
• Strong copywriting skills with the ability to create clear, persuasive, and engaging messages.
• Understanding of customer behavior, funnels, and lead nurturing.
• Ability to analyze campaign data and generate actionable insights.
• Excellent communication, time management, and responsiveness.
• Ability to multitask and work in a fast-paced, collaborative environment.

hr@letsbuildbrands.com.

Job Types:

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: