Website Executive

Hi there!

We are Digital Practice, a leading pet tech company founded by vets in the UK. We believe that easy access to the right vet means better welfare for animals. So we design and develop digital products that make it super simple (and a total pleasure) for pet parents and vet practices to connect and communicate.

We already have a whopping 2,100+ UK vet practices subscribed (almost half the practices in the UK) and in excess of 7M unique users per year. We also work with some of the biggest names in the veterinary industry and have clients as far away as Australia.

Digital Practice connects pet owners and veterinary practices through a number of solutions including:

• WhatsApp and Facebook Messaging and Payments
• Widely respected animal health blog and vet practice listings with 7M visitors/ year
• Practice reviews
• Video telemedicine
• Appointment booking service

In addition to those services, we have an ambitious and exciting roadmap of development which will see the company’s reach expand both in the UK and internationally.

If you have a warm, friendly personality, enjoy helping people and have strong problem solving skills, then we want to talk to you. and love working with cutting edge digital technology and are looking for a challenging role where you can really make a difference.

If you have a warm, friendly personality, enjoy helping people and have strong problem solving skills, then we want to talk to you. and love working with cutting edge digital technology and are looking for a challenging role where you can really make a difference.

What's in it for you?

We’ve been around for over 15 years and have grown a company culture second to none. We’re a close team but with self-drive that sees a lot of exciting things happening in every part of the company - if you’ve got an idea, we 100% want to hear it. We’re still a small team which means big opportunities.. And of course you get to work with exciting products that make our clients go ‘WOW!’ - which is unbelievably satisfying.

Role Overview

The Website Executive will support the Senior Business Development Manager in delivering new websites for veterinary practices. This includes gathering content from practices, supporting the website developer with page builds, carrying out thorough pre-launch QA, and ensuring projects stay on track through to go-live.

This role is crucial in keeping website projects moving smoothly and ensuring a polished, client-ready product before handover to the Account Management team.

Key Responsibilities

1. Client Communication & Content Gathering

· Liaise directly with veterinary practices via email to gather:

o Practice information, team bios, and service descriptions

o Photos (team, clinic, logos) and other visual assets

o Plugin/iframes/codes for external apps

o Any other content required for the website build

· Maintain a tracker of missing content and proactively follow up to avoid delays.

· Keep the Senior Business Development Manager informed of any blockers or late responses.

2. Website Build Support

· Assist the website developer in creating and populating WordPress pages.

· Upload and format content, ensuring it is visually consistent and easy to read.

· Apply basic SEO elements (image alt text, meta descriptions) where appropriate.

· Ensure assets are optimised for web (image sizes, file naming).

3. Quality Assurance (Before Go-Live)

· Carry out comprehensive QA before websites are signed off:

o Test responsiveness across desktop, tablet, and mobile

o Add cookie bot

o Check that navigation, forms and links work correctly

o Identify formatting issues, and design inconsistencies

· Log issues for the developer to fix and retest once completed.

· Confirm the site is fully ready for client sign-off and hand

4. Project Tracking & Workflow Management

· Keep project status up to date in Linear

· Monitor progress through content gathering → build → QA → sign-off → go-live.

· Alert the Senior Business Development Manager to potential delays or risks early.

· Help ensure websites reach the go-live stage smoothly, ready to be handed over to the Account Management team as a live account.

Key Attributes & Skills

· Attention to detail

· WordPress knowledge

· Strong written English

· Highly organised

· Process-driven

· Tech-confident

· Collaborative

· Proactive

Benefits:

• Salary ranging from INR 3.6 to 8 lakhs per annum depending on the candidate's experience and qualifications.
• The job role is remote in nature.
• You get to work with international clients helping you get exposure to new cultures and experiences.
• Be part of an international, supportive and diverse team.
• Excellent annual leaves structure.

Relevant skills and qualifications that would be beneficial include:

• Knowledge of veterinary practices and animal welfare
• Experience in software or technology-related customer support
• Strong communication skills, both written and verbal
• Ability to work independently and in a team
• IndustryVeterinary Services

Employment Type

Full-time