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Revolt Motors
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Warranty Manager

Warranty Manager

Revolt Motors

12 - 18 years

9 - 13 Lacs

gurugram manesar

Posted:6 days ago| Platform:

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Skills Required

manager quality assurance oracle crm process improvement manager program management sap crm customer service microsoft dynamics management technical support salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warranty Program Management: Develop, implement, and manage comprehensive warranty programs that align with company goals and industry standards. Ensure that warranty policies are clearly defined and communicated across the organization.","rnr":"

Exp : 12-18 Years

Location : Manesar

Role : Warranty Manager

Job Responsibilities:

Warranty Program Management: Develop, implement, and manage comprehensive warranty programs that align with company goals and industry standards. Ensure that warranty policies are clearly defined and communicated across the organization.
Customer Relations: Address and resolve complex customer warranty issues, ensuring a high level of satisfaction. Work closely with the Customer Service and Technical Support teams to provide timely and effective solutions.
Team Leadership: Lead and mentor a team of warranty specialists and administrators.
Process Improvement: Continuously evaluate and enhance warranty processes and procedures to improve efficiency and effectiveness.
Cross-Functional Collaboration: Work closely with engineering, quality assurance, and production teams to address warranty-related issues and feedback.
Vendor and Partner Management: Manage relationships with external vendors and service partners involved in the warranty process.

Technical / Desired Skills:

In-depth understanding of warranty policies, industry regulations, and quality management principles.
Warranty /Tech Pub/ECN /FSC
Excellent communication and interpersonal skills to effectively engage with customers and team members

IT/Software skills required:

Behavioral Competencies desired:

Education background-Essential: B.Tech/Diploma

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