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Prabal Motors Pvt ltd
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Warranty Executive

Warranty Executive

Prabal Motors Pvt ltd

1 - 5 years

0 Lacs

hosur tamil nadu

Posted:2 months ago| Platform: Shine logo

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Skills Required

customer communication cost management customer satisfaction team coordination customer engagement warranty claim management documentation record keeping policy compliance collaboration with service advisors technicians training support analysis reporting vendor liaison result oriented analytical business acumen

Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate for this position should be a graduate, preferably with a diploma or a degree in mechanical or automobile engineering. You will be working in the Commercial Vehicle / Passenger Vehicle industry and will be responsible for managing warranty claims, ensuring documentation and record-keeping, policy compliance, customer communication, collaboration with service advisors and technicians, training and support, analysis and reporting, vendor liaison, cost management, and customer satisfaction. Your key responsibilities will include processing and reviewing warranty claims, ensuring compliance with manufacturer guidelines, communicating with customers about their claims, working closely with service advisors and technicians, analyzing warranty data, liaising with manufacturers and suppliers, managing warranty costs, and ensuring high levels of customer satisfaction. To excel in this role, you should be result-oriented, possess analytical and business acumen, have strong team coordination skills, and be adept at customer engagement. This is a full-time, permanent position with benefits including food provision, health insurance, leave encashment, and provident fund. The work location is in person. If you meet the qualifications and are ready to take on these responsibilities in the vehicle industry, we encourage you to apply for this position.,

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Warranty Executive