Job
Description
Warehouse Manager – Full-Time Position Company: Arete Fashion Industry: Baby & Kidswear Apparel (Cocoon Care & The Boo Boo Club) Experience Required: 4–7 years in e-commerce warehousing Arete Fashion is a fast-growing baby and kidswear apparel company, home to the much-loved brands Cocoon Care and The Boo Boo Club. We sell through India’s top online marketplaces—Amazon, Flipkart, FirstCry, Myntra, and Nykaa Fashion—and our own D2C website. We're now looking to strengthen our warehouse operations with an experienced and proactive Warehouse Manager. As Warehouse Manager, you will oversee all backend operations including inventory, dispatches, claims/returns, OMS data accuracy, and replenishment coordination. Your goal is to ensure accurate, timely, and cost-efficient order fulfillment across all channels Inventory Management & Control Maintain real-time, accurate inventory data across all platforms (Amazon, Flipkart, etc.). Conduct weekly cycle counts and monthly physical audits. Allocate and monitor rack/bin-based inventory storage for easy tracking and picking. Order Fulfillment & Dispatch Oversee daily order picking, QC, packing, and dispatch operations. Ensure on-time dispatch with correct invoicing, packaging, and marketplace compliance. Monitor and minimize returns, RTOs, and SLA breaches. Claims, Returns & Reconciliations File claims for lost/damaged goods with marketplaces within deadlines. Handle customer and platform returns, inspect products, and reassign inventory or flag damages. Maintain records of returns, replacements, and damaged stock. Platform Coordination & OMS Management Maintain and correct stock data on OMS/ERP. Ensure smooth syncing of inward, outward, and inventory across platforms. Resolve mismatches or listing errors promptly. Production Coordination & Stock Replenishment Analyze fast-moving SKUs and prepare replenishment forecasts. Raise timely replenishment requirements to the production team for critical SKUs. Track inwarding from production and quality-check incoming goods Team & Operations Management Supervise warehouse staff, pickers, and packers. Implement SOPs for inward, storage, dispatch, returns, and QC. Monitor TAT, accuracy, and productivity of warehouse operations. Reporting & Documentation Share daily/weekly reports on dispatches, shortages, return rates, and pending claims. Maintain SKU-level performance metrics and inventory health dashboards. Warehouse Maintenance Ensure cleanliness, organized shelfing, and compliance with safety protocols. Keep tools, materials, and packing supplies stocked and maintained. Key Requirements: 4–7 years’ experience in warehouse operations, preferably in apparel/e-commerce. Strong hands-on experience with OMS/WMS platforms like Unicommerce, Browntape, or similar. Familiar with e-commerce SLAs, packaging norms, and return claim processes. Strong Excel/reporting skills and a data-driven approach to operations. Leadership experience managing teams and optimizing warehouse layouts. Exposure to fashion SKUs and size sets is a plus. If you’re ready to take on this challenge and become a key member of the Cocoon Care family, we’d love to hear from you! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
