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WalkIn @ Mphasis on 11th Sep 25 | Customer Support (Voice) | Bangalore

WalkIn @ Mphasis on 11th Sep 25 | Customer Support (Voice) | Bangalore

Mphasis

0 - 2 years

1 - 4 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

international voice process inbound customer service banking process voice process voice support outbound calling us process inbound voice process customer support collections process international voice collections credit collection uk process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Mphasis!!

We have a Walk in drive scheduled on 11th Sep, 2025 in Bangalore Location for Customer Support Officer role. (International Voice Process)

Location: Mphasis - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka - 560059

Time - 11:00am - 1:30pm

IMMEDIATE JOINERS ONLY

Must have original soft copy of all the education and work-related documents without any issues.

Job Summary

Handle
Inbound and Outbound calls
Coordinating with Operations and other support functions for any help related on calls
Follow the guidelines set out for calls handling
All the KPI/KRAs assigned to be met

Skills required:

Having
strong English verbal language skills
that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
Flexible to work in rotational and night shift.
100% WORK FROM OFFICE

Years of experience needed

Location:

Mphasis Ltd - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka - 560059

Time - 11:00am - 1:30pm

IMMEDIATE JOINERS ONLY

Must have original soft copy of all the education and work-related documents without any issues.

--- Please make sure to carry your hard copy resume, wired earphones, and Aadhar card original ---

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