0 - 5 years
1 - 5 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Education: minimum Graduation completed
Immediate joiners only
Location: Chennai - OMR Road
No cab facility
- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time
- Loans and mortgages- Priority / elite accountsQualifications:Optimal qualification for success on the job is:
Axis Bank
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