2254 Vlookup Jobs - Page 5

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Voice Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Details: _x000D_ Deal Execution is a challenging role which entails key deal pursuits through understanding of client requirements, consulting led approach for transformation and with appreciation of relevant domain & technology. Ideal candidate will have Graduation / Post-Graduation in any stream with 10-12 years’ experience managing large bids, ability to create & manage opportunities to closure, and good exposure to different platforms and technologies. Prior work experience in one of the following domainsBFSI, Consumer, Energy & Utilities or Communications is an added advantage. It is preferable to have experience in consulting, large programs, or client engagement management. R?oles & Responsibilities: _x000D_ In this role, you are responsible to own and deliver winning proposals in deal pursuits in UK & Ireland. Manage end to end bid process including submission of proposal documents, pricing, and bid defense all the way to contracting. Work with the sales teams to qualify the bid. Work with the Sales teams to identify the win themes and value proposition for the deal. Ability to “Orchestrate" the bid working with sales, practice units and support functions (finance, legal, etc.) during the bid lifecycle. Coordinate with alliance teams, external partner as required for the bid. Help arrive at the right pricing model, co-ordinate pricing reviews and ensure alignment with pricing strategy. Manages the bid governance process ensuring pricing and solution reviews based on the size of the deal. Work with delivery assurance, legal, finance and other support functions to ensure risks, assumptions, solution benchmarks, pricing, OM are with relevant leadership per the threshold criteria defined. Participate in handover of opportunity to the delivery team post deal closure. Build the capability of the unit, support building of collaterals, funnel analysis etc. Help in increasing deal win ratio through qualification, sustainable deal differentiators and win strategies. ? _x000D_ ? _x000D_ ? _x000D_

? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Rubrik. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position-Deputy Manager(B3) _x000D__x000D_ Shift-24*7 _x000D__x000D_ Qualification-Graduation. _x000D__x000D_ Experience-Minimum 5 yrs as a Lead in GIS mapping domain (GIS Navigation Map Experience). _x000D__x000D_ Essential Hiring Skills: _x000D__x000D__x000D_ Experience in working with multiple cross-functional business teams and stakeholders to set up, stabilize, and scale new product operations. _x000D_ Experience in developing solutions and tools in partnership with business teams. _x000D_ Experience in project management and execution with numbers and data analytics. _x000D_ Experience in risk, change management and process manageResponsibilitiesment systems (e.g., Six Sigma, Lean, etc.). _x000D_ Excellent communication skills, with the ability to present analysis and concepts to audiences. _x000D__x000D__x000D_ Responsibilities: _x000D__x000D_ _x000D__x000D__x000D_ Manage end-to-end delivery of projects, ensuring alignment with business goals, timelines, and quality standards. _x000D_ Collaborate with product managers, engineers, designers, and other stakeholders to define project scope and objectives. _x000D_ Develop detailed project plans, including resource allocation, milestones, and risk mitigation strategies. _x000D_ Act as the main point of contact for cross-functional teams, ensuring clear communication and alignment on priorities. _x000D_ Identify and resolve project blockers, proactively managing risks to minimize impact on delivery. _x000D_ Ensure projects stay within scope, budget, and timeline, providing regular updates to leadership and stakeholders. _x000D_ Drive continuous improvement by analyzing project performance and applying lessons learned to future initiatives. _x000D_ Stay up-to-date on industry trends, tools, and methodologies to enhance project management practices. _x000D__x000D_ Deputy Manager (GIS Maps) _x000D_ Educational Qualification Graduate and No External Certification Required Essential Hiring Skills: 1)Strong navigation analysis skills. 2)Excellent interpersonal skills with a problem-solving approach. 3)Exceptional verbal and written communication, as well as presentation skills. 4)Customer service and soft skills, with a primary focus on customer satisfaction. 5)Proficient in computer tools such as Google Sheets/Docs/Slides, G-Suite, operating systems, internet services, and online tools. 6)Excellent analytical abilities for MIS, data analysis, reporting to internal and external customers, as well as problem-solving, decision-making, and management skills. 7)Basic understanding of troubleshooting issues and implementing necessary changes 8)Basic knowledge of forecasting, scheduling techniques, operational policies, procedures, and reporting. 9)Ability to drive results in line with SLA performance indicators. 10)Maintain AHT, Shrinkage and other operations efficiently. Experience (Minimum) 2-3 Years Knowledge or experience in QGIS or arc GIS is preferred. Responsibilities 1)Supervise and guide the team members to ensure they meet project goals and deadlines. 2)Assign tasks and monitor the progress of work. 3)Provide coaching and mentoring to team members for their professional development. 4)Address and resolve any team issues or conflicts that arise. 5)Coordinate with other departments or teams to ensure smooth project execution. 6)Ensure that team members follow company processes and standards. 7)Report team performance and project status to higher management. 8)Review and analyze team performance metrics and suggest improvements. Position-Deputy Manager(B3) _x000D__x000D_ Shift-24*7 _x000D__x000D_ Qualification-Graduation. _x000D__x000D_ Experience-Minimum 5 yrs as a Lead in GIS mapping domain (GIS Navigation Map Experience). _x000D__x000D_ Essential Hiring Skills: _x000D__x000D__x000D_ Experience in working with multiple cross-functional business teams and stakeholders to set up, stabilize, and scale new product operations. _x000D_ Experience in developing solutions and tools in partnership with business teams. _x000D_ Experience in project management and execution with numbers and data analytics. _x000D_ Experience in risk, change management and process manageResponsibilitiesment systems (e.g., Six Sigma, Lean, etc.). _x000D_ Excellent communication skills, with the ability to present analysis and concepts to audiences. _x000D__x000D__x000D_ Responsibilities: _x000D__x000D_ _x000D__x000D__x000D_ Manage end-to-end delivery of projects, ensuring alignment with business goals, timelines, and quality standards. _x000D_ Collaborate with product managers, engineers, designers, and other stakeholders to define project scope and objectives. _x000D_ Develop detailed project plans, including resource allocation, milestones, and risk mitigation strategies. _x000D_ Act as the main point of contact for cross-functional teams, ensuring clear communication and alignment on priorities. _x000D_ Identify and resolve project blockers, proactively managing risks to minimize impact on delivery. _x000D_ Ensure projects stay within scope, budget, and timeline, providing regular updates to leadership and stakeholders. _x000D_ Drive continuous improvement by analyzing project performance and applying lessons learned to future initiatives. _x000D_ Stay up-to-date on industry trends, tools, and methodologies to enhance project management practices. _x000D_

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? _x000D_ Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? _x000D_ Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? _x000D_ ? _x000D_ Mandatory Skills: Competency Management_x000D_. Experience1-3 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Roles and Responsibilities - Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Completely working from the office Working Days / Hours / Benefits: 6 days week (Monday to Saturday) Growth Opportunity within the organization. Flexible working hours. Employee centric Organization.

? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements

Company Overview: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQs vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description : Payroll Control and Pension Reconciliations. As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from members pensions is reported to the UK government department, His Majesty Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: Payroll Control and Pension Reconciliation The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data. Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Job Description : Payroll Production & Treasury Administration The successful candidate will be responsible for: Providing excellent Pension Production and Treasury Administration service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure deadlines are met Using multiple EQ pensions administration and accounting systems to access and retrieve data Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur General housekeeping duties, for example filing emails, keeping shared folders tidy. Core Values & Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC Note: Only fresher required - 6th semester result has to be published . Should have 1- 5 semester marksheets Only graduates with B.COM & BBA from finance background in education are eligible to attend interview. BCA/ BSC are not eligible BE / BTECH are not eligible Strong in Advanced excel candidates are preferred. Excellent Communication required. UK shift - day shift Salary - 3 LPA

About the role: The role encompasses both day-to-day merchandising of app and web content (product listing, content & promotions) and leadership in defining innovative shopping experiences that will better serve our customers. The right candidate will demonstrate a creative and editorial mind, strong visual merchandising skills, and tireless attention to detail, as well as sound business sense, the ability to work quickly and under pressure, and a knack for getting things done in partnership with other teams. Key responsibilities: Listing new brands and products, enhancing the content of existing products, planning, communications and promotions to drive customer engagement and sales. Conceiving and creating new product discovery content and promotions, in keeping with the standards of Smytten Building storefronts app & web), promotional pages, and consumer incentives Curating a thoughtful discovery and shopping experience for our members, with a constant eye to iterating and improving the overall member experience Product data management: organize, classify, and tag the brands products, listing details and graphics files on online servers. Manage file formatting, data cleaning, and uploads to various online platforms. Inspect existing online product detail pages, product information, specs, graphics, and all other parameters pertinent to page content to ensure their visual appeal, accuracy, and ease of understanding. SKILLS & EXPERIENCE 1-3 years of exp into Cat ops. Should have strong analytical and problem-solving skills Good interpersonal skills and a good team player Should be able to juggle between multiple work streams and lots of ambiguity Proficient in Excel (Vlookup, Hlookup, Formulas etc) Good writing & verbal skills Demonstrable experience in MS Excel and E-Commerce data uploads. Unrivalled organizational, teamwork, and quality assurance skills. Phenomenal product research skills. Ability to manage projects, meet deadlines, and not compromise on accuracy.

Educational Qualifications : BBA/MBA or any equivalent Experience: 2 years + Location: Pune Job Responsibility: Ideating, strategizing and executing paid campaigns on adgebra (native ad) platform. Overseeing multiple campaigns and optimising campaigns to achieve high CTR and low CPL/A. Setting up pixels and trackers and ensuring that it works as desired A/B testing of creatives. Content marketing and management including curation and creation. Tracking growth forecasts to achieve the plan and recommending course correction, if off-target. Ensuring desired margins per campaign & optimising the campaigns accordingly. Regular Client interaction. Product demo sessions to the clients. Experience Requirement: Technical & Operational Knowledge in the below areas: Affiliate Marketing Facebook/Google Ads Google Analytics Google Tag Manager Email Marketing Software Basic Copywriting Native ad platforms Excellent communication skills, both written and verbal. A strong customer service mentality. Strong relationship skills, including the ability to participate in meetings and complete deliverables promptly. Basic HTML knowledge. Expertise in MS Excel with advanced functions like Pivot, VLOOKUP, etc. Attentive to detail and analytical mindset. A good facilitator, seasoned in active listening techniques. Knows when and how to provide constructive feedback in real-time. Is prepared to make hard decisions and trade-offs for the greater good of the campaign. Quick decision-maker. We Offer: A unique and diverse company culture, shaped by people with commitment, a sense of responsibility & care, risk-taking and discipline. An excellent start-up work environment, flat hierarchies, and short decision paths. Freedom to enhance, share and demonstrate your skills and capabilities aligned toward organizational goals and objectives. Challenging and Learning Oriented work environment that nurtures personal and professional growth.

About Us We are a specialty chemicals manufacturing company with a full stack solution from R&D to manufacturing and doorstep delivery of innovative chemicals. Headquartered in Bengaluru, India we cater to pharmaceutical, agrochemical, industrial chemicals, personal care, and home care industries. Our B2B fulfillment platform supports businesses globally in developing and manufacturing chemicals from lab to commercial scale. With a team of in-house R&D experts and scientists, we offer custom synthesis and route scouting services to support manufacturers in product development. We are VC backed - here is a read . We are 200+ people strong and have offices in India, UAE and Indonesia. We are currently exporting to over 17 countries from India currently. Read to learn more https://lnkd.in/gd7brT8S Job Description We are looking for a results-driven Data Analyst to support our internal teams with data insights, reports, and dashboards. The ideal candidate will have hands-on experience with MIS reporting, Excel-based analysis, and performance monitoring, and will work closely with various departments to improve operational efficiency. Key Responsibilities Generate timely and accurate reports for business and HR analysis Create MIS and dashboard reports and present findings to the concerned departments Collate, analyze, and document the company s quarterly and half-yearly performance details Generate, maintain, and analyze reports related to Sales, Quality, and Client Services Monitor implementation of MIS processes and assess their effectiveness Generate and maintain daily MIS data, ensuring regular updates to management Create monthly, weekly, and daily reports in MS Excel with in-depth analysis and actionable insights Implement reporting practices and operational metrics to improve efficiency Ensure all management reports are delivered with accuracy, timeliness, and professionalism Qualifications/Skills Advanced Excel skills including: Advance excel including:- 1) VLOOKUP, HLOOKUP 2) IF, SUM, SUMIFS 3) COUNT, COUNTIFS 4) Pivot Tables Strong analytical and problem-solving ability Good communication and presentation skills Eye for detail, accuracy, and consistency in data If you are a startup enthusiast and like working with fast paced and high growth teams, join the team. To explore synergies email your coordinates/ resume on neha.s@scimplify.com

Locations- Bapuji nagar, Bangalore Responsibilities Lead Generation Identify and contact potential customers to promote the company's transportation and logistics services. Customer Service Address customer inquiries, resolve complaints, and provide solutions to their transportation and logistics needs. Sales Persuade customers to choose the company's services, explain features and benefits, and close sales deals. Relationship Building Maintain positive relationships with existing clients and build rapport with potential clients. Documentation Keep records of customer interactions, sales activities, and any relevant information. Follow-up Regularly follow up with customers to ensure their needs are met and to maintain a strong relationship. Target Achievement Meet and exceed sales targets set by the organization. Industry Knowledge Stay updated with market trends and developments in the transport and logistics industry. CRM Management Utilize CRM software to manage customer data and track sales activities. Communication Effectively communicate with customers, both internal and external, using clear and professional language. Skills and Qualifications Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. Persuasion and Negotiation Skills: Ability to persuade customers and negotiate deals to close sales. Customer Service Skills: Ability to handle customer inquiries and resolve issues in a professional and efficient manner. Sales Skills: Proven ability to generate leads, close sales, and meet sales targets. Organizational Skills: Ability to manage time effectively, prioritize tasks, and stay organized. Problem-Solving Skills: Ability to identify and resolve customer issues and challenges. Computer Skills: Proficiency in using CRM software and other relevant computer programs. Industry Knowledge Understanding of the transport and logistics industry is a plus. Adaptability Ability to adapt to changing situations and customer needs. Teamwork Ability to work effectively as part of a team. High School Diploma or Equivalent Minimum educational requirement. Previous experience in a telecaller role or customer service is a plus.

The Cost Engineer is responsible for complete estimating of products, subassemblies, or components in response to various requests. This role involves directing cost calculations for manufacturing and assemblies, mainly in Electromechanical products. It requires expertise in identifying manufacturing methods, special operations, inspection techniques, and estimating associated costs. The position also includes mentoring junior team members and collaborating with clients to identify cost-reduction opportunities. SKILLS / COMPETENCE: Ability to interpret drawings per customer specifications, including PCBA schematics and Gerber files, as well as identify parts and costs. Teardown Costing & Experience in VAVE Strong knowledge of product cost estimation and a thorough understanding of product cost structures. Proficient in suggesting alternatives supported by detailed study reports. Should have experience in manufacturing and assembly lines, as well as equipment Knowledge in identifying the required acceptance tests and Qualification tests for a product . Strong knowledge in Excel formulas and functions to built the cost models. Basic understanding of experience in mechanical commodities, Plastics, Hardware, etc..

Makwana World is looking for Junior Accountant / Data Entry Executive to join our dynamic team and embark on a rewarding career journey. Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision-making process by preparing budgets and financial forecasts.