Essential Duties and Responsibilities: Respond efficiently and accurately to callers, explaining possible solutions, and ensuring the caller feels supported and valued Should be efficient in providing high quality customer service on Inbound & collect revenue over Outbound calls. Answer or make calls to customers to learn about and address their needs, complaints, or other issues with products or services. Engage in active listening with callers, confirming or clarifying information and diffusing angry customers. Utilize software, databases, scripts, and tools appropriately. • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. • Adhere to all company policies and procedures. Take part in training and other learning opportunities to expand knowledge of the company and position. Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice. Understanding of company products, services, and policies. • Proficiency with computers and strong typing skills. Ability to ask prying questions and diffuse tense situations. • Strong time management and decision-making skills Adaptability and accountability. Work from office role (All 5 Days). Required Skills and Qualifications: Graduate in any discipline. Excellent written and verbal communication skills Must possess a minimum of 1 years' experience in International Call Center Customer Service experience. Good knowledge of MS excel and office. Strong clerical skills. Self-motivated and team player
Essential Duties and Responsibilities : Play a pivotal role in sourcing and attracting top talent to join our growing company Assist in developing and implementing recruitment strategies to attract high-quality candidates Partner with functional heads / hiring managers to understand their staffing needs and create JDs that resonate with potential candidate Support hiring across LOBs Operational and support, IT/ Non-IT Source candidates from platforms like LinkedIn, Naukri, Hiring partners, internal references etc Screen profiles, conduct initial interviews and coordinate interview rounds Ensure a positive candidate experience by communicating effectively and providing feedback throughout the recruitment process Maintain a structured hiring workflow, create and maintain Hiring SOPs and documents Relevant dashboards (weekly/monthly/quarterly) for internal and management reference. Analyze recruitment metrics and suggest improvements to optimize hiring processes Provide guidance and support to other recruiters, helping them develop their skills and foster a collaborative atmosphere Work from office role (All 5 Days, 1 pm 10 pm shift). Required Skills and Qualifications: 5 - 7+ years of proven experience in recruitment or talent acquisition Hands on experience with major job portals and recruitment platforms Strong understanding of recruitment processes and labor market trends Keen eye for talent, excellent communication skills, and the ability to build relationships Energetic self-driven and collaborative team player Ability to work in a fast-paced environment and manage multiple priorities effectively Graduate in any discipline. Good knowledge of MS excel and office. Interested candidate can share their resume on OfferArietisHealthTech@ArietisHealth.com Please write subject Assistant Manager - Recruitment.
Essential Duties and Responsibilities : Document policies/procedures for Operations/Support Services function Translate complex technical information into clear, concise, and user-friendly content. Collaborate with subject matter experts (SMEs) to gather information and ensure content accuracy. Develop and maintain content style guides and documentation standards. Stay updated with industry trends and emerging technologies. Required Skills and Qualifications: Bachelor's degree in English, Communications, Computer Science, Engineering, or a related field. Proven experience as a technical writer, content writer, or similar role. Excellent writing, editing, and proofreading skills. Ability to grasp complex technical concepts quickly. Strong attention to detail and organizational skills. Interested candidate can share their resume on OfferArietisHealthTech@ArietisHealth.com. Please mention subject Assistant Manager - Technical Content Writer
Key Responsibilities • Act as first line leader and escalation point for credentialing department issues or inquiries related to provider enrollment. • Excellent customer service skills and ability to work well with others at all levels. • Contributes to the development of credentialing department standard operating procedures for efficient workflow and productive results relative to the enrollment of medical providers. • Contribute to the development, maintenance and evaluation of performance standards of the credentialing department provider enrollment staff. • Training and development of credentialing department provider enrollment staff members. • Communicate with and assist credentialing department leadership and staff members in the implementation of provider enrollment workflows and expectations. • Assist credentialing department provider enrollment and credentialing staff to resolve complex provider enrollment issues and manage escalations as required. • Establishment of a routine evaluation and reporting system of credentialing provider enrollment staff related to the following Quality of work Volume of work Time to resolve escalation • Establishment of a routine evaluation and reporting system of credentialing department provider enrollment activity to identify trends and opportunities to contribute to efficient provider enrollment and recommend solutions. • Report immediately to the Director of Credentialing & Provider Enrollment areas of risk, noncompliance or concerns affecting successful enrollment or continued enrollment of providers or adverse effects to reimbursement. • Perform other duties as assigned. Interaction Expectations • Arietis Health staff members and leaders
MIS Analyst responsibilities: Design, development, and management of MIS infrastructure Analyzing and processing large-scale information Generating business knowledge reports Managing technical aspects of data evaluation Defining MIS requirements and needs Identification of risks and opportunities and strengthening IT Data Security Infrastructure Evaluating and Improve Information Processes as needed Performing routine Data Checks Skills required for an MIS Analyst: Data analytics and Data modeling Programming skills (Java, Javascript, SQL, Python, Power BI, etc.) Knowledge of information systems Business process improvement Advanced Excel and database management Experience with data analysis and business automation tools Strong interpersonal and communication skills Technical writing skills Perform ETL using SAS EG Troubleshoot internal IT system issues Self-starter in analyzing and identifying root causes for portfolio fluctuations Make recommendations to direct supervisor and senior management on potential improvement to better address collections situations with a focus on increasing profitability. Education for MIS Analyst: MIS Analysts generally have a bachelor's and master's degree in finance, Business, and B.com, Information Systems, Computer Science, Engineering, Accounting, Economics, Statistics, Mathematics, Technical, MIS/BIS or a related field There is a wide range of data science courses available as well (e.g. MIS training Advanced Excel + Macro + Access + SQL) Email your cv offerarietishealthtech@arietishealth.com Contact: 7428991062
Essential Duties and Responsibilities : Document policies/procedures for Operations/Support Services function Translate complex technical information into clear, concise, and user-friendly content. Collaborate with subject matter experts (SMEs) to gather information and ensure content accuracy. Develop and maintain content style guides and documentation standards. Stay updated with industry trends and emerging technologies. Required Skills and Qualifications: Bachelor's degree in English, Communications, Computer Science, Engineering, or a related field. Proven experience as a technical writer, content writer, or similar role. Excellent writing, editing, and proofreading skills. Ability to grasp complex technical concepts quickly. Strong attention to detail and organizational skills. Interested candidate can share their resume on OfferArietisHealthTech@ArietisHealth.com. Please mention subject Assistant Manager - Technical Content Writer
MIS Analyst responsibilities: Design, development, and management of MIS infrastructure Analyzing and processing large-scale information Generating business knowledge reports Managing technical aspects of data evaluation Defining MIS requirements and needs Identification of risks and opportunities and strengthening IT Data Security Infrastructure Evaluating and Improve Information Processes as needed Performing routine Data Checks Skills required for an MIS Analyst: Data analytics and Data modeling Programming skills (Java, Javascript, SQL, Python, Power BI, etc.) Knowledge of information systems Business process improvement Advanced Excel and database management Experience with data analysis and business automation tools Strong interpersonal and communication skills Technical writing skills Perform ETL using SAS EG Troubleshoot internal IT system issues Self-starter in analyzing and identifying root causes for portfolio fluctuations Make recommendations to direct supervisor and senior management on potential improvement to better address collections situations with a focus on increasing profitability. Education for MIS Analyst: MIS Analysts generally have a bachelor's and master's degree in finance, Business, and B.com, Information Systems, Computer Science, Engineering, Accounting, Economics, Statistics, Mathematics, Technical, MIS/BIS or a related field There is a wide range of data science courses available as well (e.g. MIS training Advanced Excel + Macro + Access + SQL) Email your cv offerarietishealthtech@arietishealth.com Contact: 7428991062 Experience 1+ Years (Mandatory)