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0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role Description Role Proficiency: Domain expert at hardware components BIOS settings configurations BKMs coding and scripting languages used in the system. Self manages in delivering results with no guidance Outcomes Personally acquire knowledge of hardware technologies and system domain. Participate in on the job trainings as recommended by projectaccount Apply the learnings in execution development solutions to perform debug isolation and testing as per directions Perform component selection isolation RCA in the event of failure Always adhere to the latest versions of feature document source code binaries w.r.t. testing development and debugging Perform component level and system level testing as per system functionalities Adhere to project timelines and communicate effectively over emails and conversations Mentor junior associates in automation/debug to become more effective in their roles Identify code corrections enhancements and performance initiatives Develop overall team expertise on low-level coding debugging and content development Independently analyse traces/core dump for defects reported internally or by customer to find the root cause Flexible and adaptable to the changing varied working environments shifts and extended working hours Thorough understanding of tools and applications used in the process Measures Of Outcomes Completion of all mandatory trainings Adherence to testing methodologies and compliance process Adherence to project schedule and timelines Quick turnaround on defect filing tracking and close follow-up and tests based on project SLA Number of bugs filed analysed closed as per set targets Isolation debugging RCA time taken as per project KPIs Implement at least one impactful process/innovation Requirement Outputs Expected: Expert at hardware requirements; designing a process for smart execution or debug Debug Code issues fixes debug isolation and root cause analysis. Taking traces and logs for in-depth analysis. Analyse the test results and coordinate with the development teams for bug fixes Participate in defining debug strategies/standards and BKMs Develop Execute hardware automation debug prepare instruction on test cases for automation and debug routing with no guidance Test Analysis and testing of hardware validate the specification or feature document the analysis and test results. Document Create documentation for one's own work; analysis performed bring up diagnostics BKM & test results Status Reporting Report status of tasks assigned comply with project related reporting standards and processes. Compile documentation of Weekly Status Reports (WSR) showing contribution to execution/debug/test content development. Assist by providing key inputs in reports that are published Release Adhere to release management process for test/debug execution milestones ETA and test reports Compliance Adhere to lab trainings protocols coding standards test system setups test compliance and ESD Manage Knowledge Consume project related documents source code and specifications. Train the team on best practices Skill Examples Able to perform code walkthrough and understand the modules library and structure Capability in explaining and communicating the code debug process BKMs to the mentors/leads Ability to develop new automation capabilities including Test Case Automation or Debug capabilities Capacity to troubleshoot boards/system and evaluate test results against system specifications Ability to understand the required rework/HW for automation environment Able to support/debug system integration and triage to a specific component causing the issue Ability to manage and guarantee high levels of cohesion and quality Able to work in a team environment Good written and verbal communication abilities Excellent aptitude analytical and problem-solving skills Proactively ask for and offer help Be the organizational mechanism to share coding debug content learnings across teams Ability to work closely and independently with client to perform tasks as per expectations Understand the criticality of the deliverables and perform accordingly Knowledge Examples Knowledge in Hardware Engineering with strong knowledge of C C++ Python and relevant languages Strong Knowledge on Automation Programming or Strong knowledge on Debugging techniques and methodologies Comprehension of hardware design for automation purpose Knowledge in microcontroller/processors 8/16/32 DSP/SoC based hardware architectures Knowledge in protocols interfaces I2C SPI UART USB Display PCIe Type-C Wi-Fi BT Experience in debugging tools like Function Generator Protocol analyser Oscilloscope Putty Tera term and Emulators Knowledge in hardware and product development lifecycle Knowledge in Agile methods for development debug testing implementation and execution Knowledge in electronic testing methodology and standards Proficiency in being able to drive system level debug leveraging appropriate tools and architectural knowledge Automation framework design and implementation according to project structure Organizing monitoring defect management process Handling changes and conducting regression tests Must be proficient with MS Office and Visio Understanding of automation framework or system debug lifecycle Additional Comments JD:- Candidate must know the primitive programming languages (Like C, C++) 2 Should be good at either Python or Tickle 3 Must be open to learning other languages 4 GIT & Jenkins are good to have skills 5 CAD Automation is a good to have skill, not a must. 6 Good Aptitude & Good Attitude Skills C/C++,Cadence,GIT,Jenkins Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Company Description At FPC Global, we’re not just shaping the future—we’re building it. Our mission, "Building Tomorrow’s Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress. Since our founding in 2014, we have grown into a global leader with over 140 exceptional professionals, operating across the Americas, EMEA, APAC, and with our headquarters in London. We specialize in delivering integrated, cutting-edge consultancy services that span the entire facility lifecycle, ensuring that every project we undertake sets a new standard for innovation and excellence. Our business thrives on three dynamic pillars: FPC Global: Offering expert guidance in Technical Program & Project Management, Building Performance, Sustainability, and Cybersecurity, we ensure that every project succeeds and fulfills stakeholder aspirations. FPC Digital: Revolutionizing Digital Building Design and Operations, we create spaces that are not only efficient but also frictionless and forward-thinking. FPC Life Sciences: Empowering life sciences and pharmaceutical clients to deliver game-changing capital projects with precision and expertise. Job Description The role of Digital Buildings Consultant is to both lead teams of consultants and deliver consultancy and systems engineering projects in the field of Digital Building technologies, applications, process, and standards. Working as a part of the FPC Digital Building Services Group, the role will be responsible for delivering projects and services to FPC’s clients in order to successfully fulfil the Scope of Work (SoW) outlined in the Agreement, Proposal, or Engagement Letter between FPC and it’s client, together with any other relevant client-side documents such as Business Requirements Document (BRD), policies, standards, and processes. The Digital Buildings Consultant represents FPC in delivering services to our clients and when working with industry partners and suppliers, so will maintain the highest standards of technical and professional performance, and conduct themself with honesty and integrity at all times. In addition to client-facing role and delivery responsibilities, the Digital Buildings Consultant is expected to be a technical lead on project delivery, an effective Team Leader, to provide day-to-day mentoring & support in the development of other team members, and an active member of the Digital Building Services team. This includes making a positive contribution to the development of the team and wider FPC business, as well as working effectively with all FPC colleagues to successfully deliver projects and support FPC’s business objectives. The responsibilities for this role include, but are not limited to, the following: Program and Project Management: Delivery of consultancy and engineering services and projects for clients in accordance with the Proposal, Scope of Work (SoW), and/or Engagement Letter Client Management: Understand and develop customer requirements and business objectives and work proactively with FPC, the client, and other stakeholders to meet and deliver them. Build and manage positive client stakeholder relationships Services and Solutions Delivery: Provide support, advise, and collaborate on Digital Building systems integration, technologies, initiatives and solutions, processes and standards for FPC and our clients Design Digital Building systems and architectures to provide optimum performance, functionality, and value Review Digital Building systems architectures and designs, identifying issues and suggesting improvements Produce service delivery, technical and project related reports as required Business Development: Identify potential revenue opportunities for the FPC business line, communicate them to FPC management and, where required, support the business development activity for them Industry Expertise: Maintain expertise, knowledge, and understanding of industry trends, developments, and initiatives Identify, develop, deliver and support opportunities for continuous improvement for FPC FPC Responsibilities: Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Building Services team and the FPC business Report to line manager, acting in accordance with their requests and direction and those of FPC management Manage own workload, communicating and escalating any issues to line manager accordingly Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety, and Time and Expenses Reporting Carry out any other duties reasonably requested by FPC Management Qualifications Experience And Qualifications The Digital Buildings Consultant Engineer should possess experience and qualifications in the following: Minimum 5 years Digital Building and IoT industry experience Proven track record in Digital Building related roles e.g. Consultant, Designer, Project Manager or Engineer Required Bachelor's or Master's degree in Controls, Engineering, Computer Science, or a related field. Effective Stakeholder Management and communication skills, including attending project, client and team meetings, document writing and presentation skills Strong technical expertise in Digital Building technologies including some or all of the following: Digital Building Systems Integration design, development and implementation Digital Building Controls Systems including: Building Management Systems (BMS) Automation Systems Lighting Controls Systems (LCS) Audio Visual Systems (AV) Controls Strategies Control Protocols (BACnet, MQTT, Modbus, LON, MBus, DALI, Fox, SMI, etc.) Systems Specifications System Architectures Schematic Drawings & Wiring Diagrams Description of Operations Point Naming and Addressing Asset Records Cybersecurity best practices IP Networking (IPV4, IPV6, Switching, Routing, DHCP, WiFi, Structured Cabling, etc.) System Audits & Site Surveys Digital Building / IoT Industry training and professional qualifications Experience as working as part of a Design Team to develop coordinated designs, including: Client requirements gathering and documentation Technical Submittal Creation / Review SoW and Specification Development Competent using Google Suite and/or Microsoft Office software applications In addition to the above, it is desirable for the Digital Buildings Consultant Engineer has experience or qualifications in the design, delivery and operation of IoT Systems: Use of Cloud Platforms (Google, Microsoft, Amazon) and Data Analytics AutoCAD / BIM / Visio RIBA/AIA Stages of Work or international equivalents Construction Projects and Contracting Systems Testing & Commissioning, FDD and Automated Commissioning Systems Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description The Business Analyst will play a pivotal role in supporting the implementation of the CCaaS (Contact Center as a Service) platform. This position is responsible for gathering and analyzing requirements, bridging the gap between business needs and technical solutions, and ensuring the CCaaS solution meets organizational objectives. The ideal candidate will have a strong background in contact center processes, process optimization, and technical communication. What You’ll Do Collaborate with customer business & internal stake holders (customer team, Sales, Pre-sales, Platform architects, Engagement managers, etc.) to gather and document detailed business requirements for Sprinklr solutions. Conduct comprehensive analysis to translate business needs into clear and actionable use cases & technical specifications. Collaborate with design team (PA & SC) to Map and analyze existing contact center workflows, including inbound/outbound calls, chat, email, and other communication channels. Identify opportunities for automation, self-service enhancements, and workflow streamlining within the CCaaS platform. Work closely with internal and customer stakeholders ensuring seamless communication and mutual understanding of goals. Assist in creating the UAT test cases aligning to business requirements, and deployment activities to ensure successful project outcomes. Participate in workshops, meetings, and discussions to drive consensus on requirements and priorities. Engage with stakeholders across various levels to ensure alignment and buy-in for proposed solutions. Stay updated on CCaaS trends and technologies to provide innovative recommendations. Advocate for the adoption of best practices to improve contact center efficiency and customer satisfaction. Work closely with design team (Platform Architects& solution consultants) to translate business requirements into actionable use cases and technical specifications. Collaborate on designing scalable solutions that align with organizational objectives and industry best practices. Certifications: Business Analysis certifications (e.g., CBAP, CCBA) are a plus. Familiarity with customer journey mapping and experience design principles. Understand the Agile methodologies What Makes You Qualified? Must have 3+ years experience Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to break down complex systems and processes into actionable insights. Passion for improving customer experience and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities. A team player with the ability to thrive in a collaborative and fast-paced environment. Professional fluency in English is mandatory. Experience working across time zones and supporting global teams. Key Attributes: Highly detail-oriented with a commitment to delivering exceptional quality in outputs. Flexible and capable of managing multiple priorities effectively in a fast-paced and evolving environment. A collaborative team player with excellent problem-solving skills and a proactive mindset. Self-motivated and capable of excelling in an individual contributor role while maintaining accountability and initiative. Technical Skills Candidates should have experience in at least one of the following areas: Familiarity with CCaaS platforms & industry wide trends & best practices Proficiency in tools like Visio, Lucidchart, or similar for process Familiarity with voice and non-voice contact center applications. Proficiency in Voice-over-IP (VoIP) protocols such as TCP/IP, SIP, RTP, and WebRTC. Knowledge of CTI (Computer Telephony Integration) or voice recording products. Understanding of CPaaS platforms, cloud technologies, and contact center integrations, including tools like MS Teams or Wireshark. Experience with Salesforce Service Cloud or similar CRM platforms for case management and process improvement. Exposure to telecommunications concepts, including SBCs, DID, ACD, and IVR workflows. Experience with tools for process modeling and business process reengineering. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group: BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function: The US Financial & Regulatory Reporting Team is responsible for the production of financial and regulatory reports and information required to ensure compliance to regulatory expectations as well as other internal monitoring requirements. The Local Regulatory Reporting Governance and Continuous Improvement (GCI) team ensures on-going compliance of established governance framework, coordinate internal and external audits, lead and deliver transformation, remediation, and continuous improvement initiatives across reporting teams within the LRR team. Job Title: AM / Manager Date: 16 /04/2025 Department: FSS Location: Mumbai Business Line / Function: Regulatory Reporting Reports To: (Direct) Team Lead Grade: (if applicable) (Functional) Number Of Direct Reports: N/A Directorship / Registration: NA Position Purpose The US Financial & Regulatory Reporting Team is responsible for the production of financial and regulatory reports and information required to ensure compliance to regulatory expectations as well as other internal monitoring requirements. The Local Regulatory Reporting team is under expansion and going through different projects of on-boarding new processes along-with implementing changes in accordance with new BNP accounting and reporting system (OFS). Responsibilities Direct Responsibilities The Governance And Continuous Improvement Specialist Will Manage Transversal Processes, Implement Process Improvements, And Support Audit And Remediation Projects. Key Responsibilities Will Include: Enforce quality assurance / control: Manage the execution of transversal processes established to ensure compliance with LRR policies and procedures (e.g. accountability policy, manual adjustments standard, and spreadsheet management controls, etc.) Serve as point of contact to coordinate across LRR reporting teams to ensure quality and consistent execution of standard processes and controls Support internal and external audits Coordinate the annual regulatory reporting training program; enhance training materials and deliver training to key stakeholders. Support Continuous Improvement and Change Management initiatives: Support the coordination and implementation of continuous improvement initiatives, i.e. to track, design and implement new or changes to existing regulatory reporting processes across reporting teams Coordinate and drive on-going enhancements projects, e.g. data solution and remediation, as well as other efforts to increase automation Coordinate and drive closure of outstanding issues, recommendations, system defect and ensure proper documentation Provide periodic status reports to stakeholders Provide ad hoc support on various topics across the department, e.g. governance, operational and administrative topics, budget planning, project management, digital initiatives, or other efforts to implement strategic initiatives, standards, best practices or tools across the platform. Collaborate with stakeholders, internal and external to Financial & Regulatory Reporting team, to implement changes and improvements across the organization. Establish quality control programs to ensure sustainability. Technical & Behavioral Competencies Ability to adapt to changes Capability to work and interact with various people of different expertise and level. Client focus Stakeholder Management Specific Qualifications (if Required) Minimum of 5-8 years experience in Financial Reporting, Accounting, Regulatory Reporting or equivalent functions Bachelor's Degree, or equivalent work experience, in Accounting or Finance required Knowledge of reports that are due to the Federal Reserve Bank, the various State banking regulatory authorities, and other regulators Ability to understand complex financial products and system architectures, accounting business processes, financial and management reporting (IFRS and US GAAP), month-end financial close process, regulatory reporting, entity consolidations and multi-currency accounting Strong Microsoft software Office skills (Excel, Word, Access, PowerPoint, Visio, Project) Strong program / project management and business analysis skills Ability to build relationships across functions to drive towards a common goal Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Client focused Ability to synthetize / simplify Transversal Skills: (Please select up to 5 skills) Ability to develop and adapt a process Ability to understand, explain and support change Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Master Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Master’s degree in Accounting or Finance / Chartered Accountants Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Description Role Proficiency: Consultant working with stakeholders at every level of the organization soliciting strategic imperatives from senior leaders and executives; supporting business unit managers as they leverage business architecture and product development artifacts to create and implement client business plans Outcomes Works with stakeholders at every level of the organization soliciting strategic imperatives from senior leaders and executives; supporting business unit managers as they leverage business architecture and product development artifacts to create and implement client business plans. Provide direct input into the governance cycle that supports the achievement of key goals planning and execution of various scenarios and delivery of bottom line value to the business Help client business and leadership team with problem definition Lead business and technology consulting projects to deliver client objectives Perform assessments of client business processes organizational change IT processes and technology landscape; identifying transformational recommendations Develop a business and technical architecture strategy based on situational awareness of various business scenarios and motivations. Apply a structured business architecture approach and methodology for capturing key views of the enterprise. Guide a team to capture the tactical and strategic enterprise goals that provide traceability through the organization; and are mapped to metrics that provide ongoing governance. Guide a team to describe the primary business functions of the enterprise and distinguish between customer-facing supplier-related business execution and business management functions. Guide a team to define the set of strategic core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers suppliers and external systems that interact with the business. Identify which people resources and controls are involved in the processes. Guide a team to define the data shared across the enterprise and the relationships between the data. Guide a team to capture the relationships among roles capabilities and business units the decomposition of those business units into subunits and the internal or external management of those units. Measures Of Outcomes Transformational value delivered to customer Utilization in billable roles Customer feedback Number of certifications obtained Number of reusable components designed for CoEs Outputs Expected Design and Implementation Support: Understand the business requirements from the analyst and create a mapping document if required (specific to integration) Evaluate technical requirements (e.g. number of interfaces required maps required for each interface etc.); understand the design concepts to be used Study the best practices for design and jointly design the solution; review the design for potential flaws; verify the design with CoE Practice Development Provide feedback on current gaps with internal processes that can be improved Knowledge Management Identify best practices tools and solution accelerators for products in the solution area; bring in the existing solution accelerators reusable assets etc. Review the solutions and identify opportunity to create reusable assets solution accelerators etc. Stay up to date with new developments in the product and technology solution area under purview Analyze the best in class solutions and design aspects track industry trends and draw insights Solution Development Build understanding of new solutions and develop delivery capability Assist in creation of new solutions by providing inputs and insights Product Selection Collaborate with the product selection group to identify the best suited product to meet the project requirements; provide inputs on product features as required Technology Consulting Advisory Engage with client stakeholders during advisory engagements Gather information relevant to the client's context and conduct detailed analysis using technology solution frameworks Lead consulting team to deliver to client’s expectations Seek guidance from Consulting Manager as required Arrive at draft recommendations based on analysis Provide thought leadership on implementation of specific technology Engage with client stakeholders Alliance Management Engage with the technology specialists of the product vendor to identify ways to leverage the product Skill Examples Uses Domain / Industry knowledge to contextualize the solution to the industry assess the domain specific risks to the solution review the business requirements captured and assess the gap. P in business requirement workshops to generate ideas w.r.t domain specific KPIs reporting requirements etc. Use COTS Product Features / Functionality knowledge to understand the technical/functional dependencies of the product work flow/custom component (native and outside product). Independently analyze the customizations completed and required to the base product applying the best practices in her/her own area of work. Impart training on the various functional modules of the product or custom components/solutions provided configure or change a module/change custom code in the product independently Uses Competitive Products Landscape knowledge to relate how the same business events are handled in different products; leverage reusable solutions across products Uses Different Implementations knowledge to relate own area of work to the big picture of the project. Expand the approach for the specific functionality and highlight potential gaps and risks as necessary Uses Technology Concepts knowledge to identify technical risk and define mitigation strategies during coding. Validate review and make recommendation to complex queries recommending appropriate framework approach solution to meet the functional and non functional requirements and create HLD for the project. Guide junior team members in creating the LLD create POC to validate new tools and solutions compare and contrast technology landscape options for the customer identify and leverage the most appropriate tools to set up the build environment build training materials and assessments for technologies conduct project training and assist in ramp up Uses specialized knowledge of process consulting to drive changes in customer organization. Conduct workshops independently lead a consulting engagement play the role of a trusted advisor within UST and with clients on process harmonization converting leads to opportunities and coach team members Uses Project Management Tools and Techniques knowledge to plan and manage simple small or medium size projects/ modules as defined within UST. Identify risks and mitigation strategies and implement the same to manage simple small or medium size projects/ modules identify critical path and manage dependencies within a small project Uses Project Governance Framework knowledge to create / customize RACI matrix and governance framework for small or medium size projects. Support development of the communication protocols establish and follow an escalation matrix for small or medium size projects create reporting mechanisms for small / medium projects/ modules as defined within UST Uses Project Metrics knowledge to understand relevance in project collect and collate project metrics and share it with the relevant stakeholders; understand and apply the tools used to track metrics Uses Estimation and Resource Planning knowledge to create estimate and plan resources for specific modules / small projects with detailed requirements in place. Conduct impact analysis for changes and analyze corresponding impact to overall estimates resource loading and MPP (re-baseline) Uses Requirement Gathering and Analysis knowledge to raise ambiguities on requirements shared create requirement management artifacts (such as traceability matrix etc.) provide inputs/ create estimates and solutions (based on the size of the project. Identify impacted areas based on the change requests understand the data and model based on requirements create/review design artifacts apply common requirements repository in context of project/program Uses Solution Structuring knowledge to create customized solution to the problem and present the proposed solution to customer; highlighting the solution benefits and road map to achieve. Carve out simple solution / POC to build confidence in the solution review the proposal for completeness Uses Knowledge Management Tools & Techniques knowledge to leverage existing material/ re-usable assets and enhance in knowledge repository. Independently create and update knowledge artifacts perform skill gap analysis create and track project specific KT plans provide training to others write white papers/ blogs at internal level (if applicable). Write technical documents/ user understanding documents at the end of the project implement KM and KT measurement metrics Uses Technical Standards Documentation & Templates knowledge to create documentation appropriate for the project. Create documentation appropriate for the reusable assets/ best practices/ case studies apply tools and processes that can track compliance to defined technical standards at the project level Uses Pricing & Licensing Models knowledge to conduct pricing exercise for complex projects viz. FP / value-based pricing etc. understand pricing strategies and business models of relevant products solutions or associated services review medium-complex proposals Knowledge Examples Domain / Industry: Specialized knowledge of one or more sub-domains within the relevant industry vertical customer business domain and basic knowledge of geography specific business domain and regulations multiple industry standards and regulations and in-depth knowledge of one sources and parameters of industry analytics market/ industry trends / current state COTS Product Features / Functionality: Working knowledge (awareness of functionality of a specific product Competitive Products Landscape: Working knowledge of COTS product and cross-trained in another similar COTS product that support similar business process (including basic knowledge of the competitiveness and UST capability at a high level for the same) Different Implementations: Demonstrates working knowledge of 2 or more different kinds of implementations (upgrade new implementation conversion / migration enhancements maintenance interfaces testing) for a specific product Technology Concepts: Demonstrates specialized knowledge of technology (OS languages applications databases concepts data models etc.) technology landscape Process Consulting: Specialized knowledge of process consulting/harmonization concepts framework (performance management role profiling shared services) process analysis tools and frameworks tools and practices required to model processes (such as Visio BPM Strategy / Roadmap Value Stream Mapping BPM Maturity assessment BPM CoE setup Vendor evaluation Business Rules harvesting) Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets tools & processes capacity planning tools etc.) Project Governance Framework: Demonstrates working knowledge of project governance framework RACI matrix Project Metrics: Demonstrates basic knowledge of project metrics (e.g. quality metrics utilization onsite to offshore ratio span of control rookie ratio pyramid) Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. UCP Estimation model) industry level functional sizing methodologies (e.g. FP) and UST Specific Estimation Templates Requirement Gathering and Analysis: Demonstrates working knowledge of requirements (functional/ non functional) requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) requirements management tools requirements traceability requirement elicitation practices (interviews questionnaires user observation workshops brainstorming use cases role playing prototyping etc.) Solution Structuring: Demonstrates working knowledge of UST service offering domain related COTS products. Basic knowledge of service lines in UST Knowledge Management Tools & Techniques: Demonstrates working knowledge of industry knowledge management tools (such as portals wiki) UST and customer knowledge management tools techniques (such as classroom training self-study application walkthrough and reverse KT) Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications) Pricing & Licensing Models: Working knowledge of pricing models (fixed price non-linear and united ) End User License Agreements etc) Awareness of advanced commercial and pricing models (outcome-based transactional pricing non-linear) Additional Comments About UST HealthProof At UST HealthProof, you will join a fast paced, growing company in our mission to reshape the future of health insurance through significantly reducing administrative costs and building better healthcare experiences for our health plans customers and their members. By creating a modern, cloud based, Best-In-Class core administration ecosystem, we have made healthcare more affordable and helped our health plans work more efficiently. Through member and provider touchpoints with less friction, we have created real impact for members. UST HealthProof is run by leaders with strong health plan and technology background with a start-up mindset and an environment of support where individual growth is nurtured. You will be supporting our proven core admin solutions and business process-as-a-service (BPaaS) operations to supply transparency, improve operational efficiency, break down operational barriers to scale and drive strategic growth. The Consultant II will report a Sr. Manager and will oversee an account to support configuration activities. Support teams manage incidents, gather requirements, configure, unit test and provide requirements to offshore for configuration as well. Most of the configuration work will be done by the offshore team with the onshore team’s direction. The Consultant II will ensure the team follows standard practices and processes and keeps the configuration playbook up to date. You will also identify process improvement opportunities, creates presentations and training materials as needed. This role requires leading and managing teams, including a direct reporting team. You will work with teams to monitor and track ticket inventory and special projects. You will also mentor team leads, problem solve, solution and train as needed and will mentor direct reports to build the next generation of leaders. This role will also include working with either new customers directly or with the Delivery team to take over the configuration. You will ensure the SLAs are clearly defined and signed off as well as the JIRA workflow, establish desk level procedures and workflows as needed to define processes for team to follow. You must have excellent communication, critical thinking skills and must be an analytical person who’s able to grasp customer needs and works with the team lead to develop solutions as needed to support the customer. As a Consultant II at UST HealthProof; this is your opportunity to: Assist Director in bringing on new customers Work with customers and develop process workflows Comply with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. Analyze business requirements, configure and unit test software (HealthRules Payor) Work independently to solve and test complex scenarios Analyze data and draw conclusions Understand and execute automation tools Synthesize complex information Be flexible in work roles and hours To work independently with little or no supervision Provide configuration training to internal team and customer Work in a team environment and share knowledge Must be a leader Must be scrum master for configuration team Provide weekly status reports in power point presentations as well as release notes Must be able to plan and deliver on special projects as needed and drive the team to meet deadlines Track tickets and formulate plan to remediate any issues as needed Manage the ticket inventory and oversee the delivery. Ensure team is testing and documenting their results before moving to production environment Provide guidance and mentor team members Provide expertise to customer and team regarding HealthRules Answer questions regarding the product and provide solutions to complex problems Must have excellent communication skills and presentation skills including the ability to convey business requirements/configuration effectively Must have experience in at least four modules of HealthRules Payor (i.e., Benefits, Pricing, Claims, Finance, etc) Establish workflows as need as well as process improvement opportunities You Bring: 4+ years HealthRules Configuration Experience Analytical Abilities Critical thinking Leadership Abilities Familiar with debugging and testing concepts Work with teams to quickly find and document root causes, and effectively communicate possible resolutions Communicate effectively across all levels within Technology, Business and Operations Approach problems as challenges and deal with them constructively while promoting this approach to the organization Microsoft Word, PowerPoint, Excel and Visio Experience with Agile tools and methodologies including JIRA and SCRUM Experience working in an offshore model is required Possess a professional degree/diploma Skills Us Healthcare,Configuration,Business Process Show more Show less
Posted 2 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
The Technical Lead / Technical Consultant is a core role and focal point of the project team responsible for the whole technical solution and managing the day-to-day delivery. The role will focus on the technical solution architecture, detailed technical design, coaching of the development/implementation team, and governance of the technical delivery. Technical ownership of the solution from bid inception through implementation to client delivery, followed by after-sales support and best practice advice. Interactions with internal stakeholders and clients to explain technology solutions and a clear understanding of client’s business requirements through which to guide optimal design to meet their needs. Job Description: Must-Have Skills: Database (one or more of MS SQL Server, Oracle, Cloud SQL, Cloud Spanner, etc.) Data Warehouse (one or more of Big Query, SnowFlake, etc.) ETL tool (two or more of Cloud Data Fusion, Dataflow, Dataproc, Pub/Sub, Composer, Cloud Functions, Cloud Run, etc.) Experience in Cloud platforms - GCP Python, PySpark, Project & resource management SVN, JIRA, Automation workflow (Composer, Cloud Scheduler, Apache Airflow, Tidal, Tivoli or similar) Good to have Skills: UNIX shell scripting, SnowFlake, Redshift, Familiar with NoSQL such as MongoDB, etc ETL tool (Databricks / AWS Glue / AWS Lambda / Amazon Kinesis / Amazon Firehose / Azure Data Factory / ADF / DBT / Talend, Informatica, IICS (Informatica cloud) ) Experience in Cloud platforms - AWS / Azure Client-facing skills Key Responsibilities: Ability to design simple to medium data solutions for clients by using cloud architecture using GCP Strong understanding of DW, data mart, data modeling, data structures, databases, and data ingestion and transformation. Working knowledge of ETL as well as database skills Working knowledge of data modeling, data structures, databases, and ETL processes Strong understanding of relational and non-relational databases and when to use them Leadership and communication skills to collaborate with local leadership as well as our global teams Translating technical requirements into ETL/ SQL application code Document project architecture, explain the detailed design to the team, and create low-level to high-level design Create technical documents for ETL and SQL developments using Visio, PowerPoint, and other MS Office package Will need to engage with Project Managers, Business Analysts, and Application DBA to implement ETL Solutions Perform mid to complex-level tasks independently Support Clients, Data Scientists, and Analytical Consultants working on marketing solution Work with cross-functional internal teams and external clients Strong project management and organization skills . Ability to lead 1 – 2 projects of team size 2 – 3 team members. Code management systems which include Code review, deployment, cod Work closely with the QA / Testing team to help identify/implement defect reduction initiatives Work closely with the Architecture team to make sure Architecture standards and principles are followed during development Performing Proof of Concepts on new platforms/validating proposed solutions Work with the team to establish and reinforce disciplined software development, processes, standards, and error recovery procedures are deployed Must understand software development methodologies including waterfall and agile Distribute and manage SQL development Work across the team The candidate must be willing to work during overlapping hours with US-based teams to ensure effective collaboration and communication, typically between [e.g., 6:00 PM to 11:00 PM IST], depending on project needs. Qualifications: Bachelor’s or Master's Degree in Computer Science with >= 7 years of IT experience Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less
Posted 2 weeks ago
7.0 years
0 Lacs
New Delhi, Delhi, India
On-site
The Technical Lead / Technical Consultant is a core role and focal point of the project team responsible for the whole technical solution and managing the day-to-day delivery. The role will focus on the technical solution architecture, detailed technical design, coaching of the development/implementation team, and governance of the technical delivery. Technical ownership of the solution from bid inception through implementation to client delivery, followed by after-sales support and best practice advice. Interactions with internal stakeholders and clients to explain technology solutions and a clear understanding of client’s business requirements through which to guide optimal design to meet their needs. Job Description: Must-Have Skills: Database (one or more of MS SQL Server, Oracle, Cloud SQL, Cloud Spanner, etc.) Data Warehouse (one or more of Big Query, SnowFlake, etc.) ETL tool (two or more of Cloud Data Fusion, Dataflow, Dataproc, Pub/Sub, Composer, Cloud Functions, Cloud Run, etc.) Experience in Cloud platforms - GCP Python, PySpark, Project & resource management SVN, JIRA, Automation workflow (Composer, Cloud Scheduler, Apache Airflow, Tidal, Tivoli or similar) Good to have Skills: UNIX shell scripting, SnowFlake, Redshift, Familiar with NoSQL such as MongoDB, etc ETL tool (Databricks / AWS Glue / AWS Lambda / Amazon Kinesis / Amazon Firehose / Azure Data Factory / ADF / DBT / Talend, Informatica, IICS (Informatica cloud) ) Experience in Cloud platforms - AWS / Azure Client-facing skills Key Responsibilities: Ability to design simple to medium data solutions for clients by using cloud architecture using GCP Strong understanding of DW, data mart, data modeling, data structures, databases, and data ingestion and transformation. Working knowledge of ETL as well as database skills Working knowledge of data modeling, data structures, databases, and ETL processes Strong understanding of relational and non-relational databases and when to use them Leadership and communication skills to collaborate with local leadership as well as our global teams Translating technical requirements into ETL/ SQL application code Document project architecture, explain the detailed design to the team, and create low-level to high-level design Create technical documents for ETL and SQL developments using Visio, PowerPoint, and other MS Office package Will need to engage with Project Managers, Business Analysts, and Application DBA to implement ETL Solutions Perform mid to complex-level tasks independently Support Clients, Data Scientists, and Analytical Consultants working on marketing solution Work with cross-functional internal teams and external clients Strong project management and organization skills . Ability to lead 1 – 2 projects of team size 2 – 3 team members. Code management systems which include Code review, deployment, cod Work closely with the QA / Testing team to help identify/implement defect reduction initiatives Work closely with the Architecture team to make sure Architecture standards and principles are followed during development Performing Proof of Concepts on new platforms/validating proposed solutions Work with the team to establish and reinforce disciplined software development, processes, standards, and error recovery procedures are deployed Must understand software development methodologies including waterfall and agile Distribute and manage SQL development Work across the team The candidate must be willing to work during overlapping hours with US-based teams to ensure effective collaboration and communication, typically between [e.g., 6:00 PM to 11:00 PM IST], depending on project needs. Qualifications: Bachelor’s or Master's Degree in Computer Science with >= 7 years of IT experience Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
The Group You’ll Be A Part Of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business. The Impact You’ll Make As a Logistics Analyst at Lam, you'll orchestrate and streamline material flow, ensuring efficient supply chain operations and maintaining optimal inventory levels. Your role encompasses a broad set of responsibilities, including supply chain services, inventory control, and ensuring critical parts availability through enterprise warehouse and inventory systems. Your skilled analysis will support production planning and volume studies. Your expertise will be pivotal in optimizing Lam's logistics plans for seamless operations. What You’ll Do Follow & execute defined guidelines/checklist in managing Asia/EU returns & coordinate closely with regional SPOC’s and CSR’s to ensure part return within stipulated time. Perform analysis related to Spares Returns Order Processing, Lam’s Reverse Logistics Management System in SAP (RAMS), Lam’s Quality Defect Reporting System (iQMS) and SAP Material Master Analyze reports and metrics for deviation from plan, reconcile data variances and use that information to guide the identification of root cause and execution of corrective action activities to deliver system capability and improvement. Works with Regional Users to understand gaps. Conducts root cause and corrective actions to drive closure to the gaps Works with management & global stakeholders to address multiple aspects of returns process, including reverse logistics, repairs, customer issue’s, business plans and product availability. Work closely with LAM Engineers, ensure return of warranty eligible parts after failure analysis. Monitor logistics, flow of parts and POD, must take proactive action if delay or escalate. Manage multiple RAM statuses and ensure closed loop transaction (RAM: Return Automation Management). Interacts with customers and/or service representatives to handle a variety of post-sales repair/refurb/cleaning service functions Ability to understand issue’s related to returns, RCA and provide solutions in time bound manner. Records and reports status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ability to interpret large data and suggest CIP’s. Prepare weekly, monthly and quarterly reports, including KPI’s (Key Performance Indicators) and Operational Metrics, provide RCA on misses. Who We’re Looking For Bachelor’s degree in Engineering or MBA with 2 to 5 years Proven experience in managing processes in any areas related to reverse value chain, logistics and customer service with natural flair for problem-solving, related to process and SAP etc. Demonstrated ownership with regards to KPI’s for his/her respective function, including RCCA for misses. Proficiency in SAP MM/SD, MS Office Skills (Excel, Word, PowerPoint, MS access, Visio, SharePoint, Project) High level of stakeholder’s interfacing skills across regions, effective listener, professional and courteous, need to be able to escalate effectively when required Strong Problem Solving and Decision-Making skills & Ability to work independently and meet aggressive timelines Preferred Qualifications Certification in supply chain, project management. Prior work experience in reverse value chain. Exposure to new tools & technology in reverse logistics/asset recovery domain will be added advantage Exposure to SQL, Excel Macro’s, Power BI and Power Apps Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. Show more Show less
Posted 2 weeks ago
30.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At Inizio, we bring strategy consulting disciplines to Life Sciences, with over 30 years of expertise in solving complex challenges that shape healthcare. We work with 19 of the top 20 global biopharmaceutical companies and numerous venture-backed biotech firms, with a presence in the US, UK, Ireland, and India. As our team of 200+ consultants continue to grow, we are poised to expand further. We’re seeking a Strategic Product Manager with 7–8 years of experience to drive the development of innovative healthcare products. The ideal candidate is a confident communicator, organized planner, and proactive problem-solver, adept at managing business stakeholders and collaborating with cross-functional teams, including data science and engineering. Key Responsibilities Roadmap & Strategy: Translate strategic objectives into a clear roadmap of features and requirements that align with our organization’s vision. Business Case Development: Build business cases and define value propositions for use cases, working closely with stakeholders to shape our data platform's roadmap. Stakeholder Engagement: Serve as the product owner and subject matter expert, ensuring alignment between business needs and technical requirements. Workflow Design: Define and gain approval for workflow and product journey diagrams, bridging the gap between business and technical teams. Feature Prioritization: Scope and prioritize features based on business impact, complexity, and resource requirements. UX Collaboration: Partner with the UX team to design, test, and refine user experiences. Data-Driven Insights: Analyze KPIs to ensure metrics align with business goals and drive product decisions based on data insights. Dashboard Development: Collaborate with teams to create impactful dashboards that highlight analytics and showcase business value. Product Innovation: Identify and address product gaps, generating ideas to enhance value propositions and drive user adoption. Clear Communication: Communicate product roadmaps, priorities, and decisions effectively to internal teams and senior leadership. Market & Competitive Research: Lead research efforts, keeping the organization informed of market trends and competitive insights. Project Planning & Timeline Management: Manage timelines and adapt project plans throughout the development cycle for successful delivery. Preferred Technical Skills Data Analysis: Understanding on SQL , Excel and power Point for data analysis, summarization and presentation. Workflow Design Tools: Experience with Visio or similar tools for workflow and diagram creation. Project Planning: Familiarity with project management tools for effective planning and tracking. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Show more Show less
Posted 2 weeks ago
2.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Documentation and Training Team Position Offered: Technical Writer Experience Required: 2-5 Years Job Description: Define target audience, outline manuals, and write documentation that is technically accurate and conforms to the company's writing style guidelines. • Document new features and maintain existing documentation versions, including user guides, FAQs, and product technical overviews. • Work closely with Product and Delivery teams to deliver technical • documentation with a high focus on clarity, completeness, accuracy, and usability. • Obtain product information from agile meetings, specifications, supplemental material, and discussions with SMEs • Participate in peer review processes to improve documentation quality. • Contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates. • Suggest screen labels and error messages with a focus on improving the customer experience (UX). • Skilled in writing, editing, reviewing, and scrutinizing a variety of documents. • Coordinate with onsite trainers for the required document deliverables. Skills Required • Proven English writing skills • Knowledge of MSTP is required. Exposure to familiarity with programming languages is not required but will be a plus. • Experience working in an Agile/Scrum development environment. • Good decision-making and planning skills, strong research skills, high attention to detail, and team player skills. • Self-motivated with positive attitude and analytical skills. • Ability to deliver in a fast-paced environment with changing priorities and tight deadlines. • Experience with Jira, Confluence, MS Office (Word, Excel, Power Point), and Visio Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
India
On-site
Position: Business Process Consultant About Aristiun: Aristiun is a pioneer in the application of AI to solve the toughest cybersecurity challenges. We combine cutting-edge AI research with deep industry expertise to deliver innovative solutions that are both powerful and practical. Our focus is on automating security tasks, providing actionable insights, and empowering organizations to take control of their security posture. Driven by Ayurak AI, we are committed to shaping the future of cybersecurity, including forward-thinking initiatives like our Security Performance Vision 2026, which envisions a future of data-driven, adaptive, and collaborative cybersecurity. We are building a trusted and influential platform for cybersecurity leaders to collaborate, share insights, and drive transformative change in how organizations achieve comprehensive and measurable security. About the Role: The Business Process Consultant will play a critical role in evaluating, designing, and optimizing business workflows across Aristiun's internal operations and potentially client-facing service delivery processes. This individual will partner with leadership and cross-functional teams to identify inefficiencies, map current-state processes, and develop future-state solutions. The goal is to drive operational efficiency, support our AI-driven product lifecycle, reduce costs, and enhance stakeholder and client experiences, ensuring our operations scale effectively with our growth and innovation. Responsibilities: Assess, document, and analyze end-to-end business processes across various departments (e.g., Research & Development, Product Management, Sales, Marketing, Client Success, Operations, Finance, HR, IT). Facilitate process discovery workshops, stakeholder interviews, and data analysis to identify pain points, bottlenecks, and opportunities for improvement, particularly in how AI solutions are developed, deployed, supported, and sold. Design robust, scalable, and efficient future-state process maps, workflow automations, and standardized operating procedures, aligning with Aristiun’s commitment to AI-driven innovation and operational excellence. Lead or support the implementation of business process changes, including developing change management plans, communication strategies, and employee training materials. Define Key Performance Indicators (KPIs) and develop dashboards and reporting mechanisms to track process performance, measure the impact of improvements, and foster a culture of continuous improvement reflecting Aristiun's data-driven approach. Collaborate closely with R&D, Product, IT, and other technical teams on automation initiatives, system enhancements, and the integration of technologies to support our AI platforms and cybersecurity solutions. Provide expert guidance on process governance, establishing clear ownership, controls, and standardization methodologies across the organization. Conduct benchmarking and industry research to identify best practices and ensure Aristiun remains at the forefront of operational excellence within the AI and cybersecurity sectors. Qualifications: Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Information Systems, or a related field. A Master’s degree is preferred. 5+ years of professional experience in business process consulting, business analysis, operational excellence, or a similar role focused on process improvement and optimization. Proven experience with HALOITSM (also referred to as Halo ITSM) is essential. Strong knowledge of process modeling methodologies and notations (e.g., BPMN, SIPOC, Value Stream Mapping, Lean principles). Experience with workflow design tools (e.g., Visio, Lucidchart) and familiarity with process automation technologies (e.g., Power Automate, RPA tools, or similar). Lean Six Sigma Green Belt or Black Belt certification is strongly preferred. Exceptional interpersonal, facilitation, and communication skills (written and verbal), with the ability to engage and align diverse stakeholders. Demonstrated ability to influence cross-functional teams and drive change without direct authority in a dynamic environment. Strong analytical and problem-solving skills, with a keen attention to detail. Preferred Experience: Experience working with supply chain operations or within automotive companies is a plus. Proven success in optimizing processes such as manufacturing operations, logistics and distribution, inventory management, procurement, supplier management, or sales and service operations within supply chain or automotive contexts. Familiarity with enterprise systems common in supply chain or automotive industries (e.g., ERP systems like SAP; Supply Chain Management (SCM) systems; Product Lifecycle Management (PLM) tools; CRM systems; Manufacturing Execution Systems (MES)) and associated back-office workflows. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
India
On-site
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for analysing business processes, identifying areas for improvement, and delivering data-driven recommendations to support strategic decision-making. This role acts as a liaison between business stakeholders and technical teams. Responsibilities Gather and analyze business requirements from portfolio managers, traders, compliance, and operations teams. Document workflows, process improvements, and system enhancements aligned with investment operations. Assist in implementing or upgrading investment platforms. Support data integration projects involving market data feeds, benchmarks, and performance reporting. Collaborate with IT teams to design and test system functionalities and data flows. Monitor regulatory and compliance changes affecting investment operations and translate them into system/process updates. Prepare detailed reports, dashboards, and business cases for senior management. Act as a key liaison between stakeholders and vendors for investment-related technology solutions. Requirements Experience as a Business Analyst in the investment management or broader financial services industry. Strong understanding of investment products such as equities, fixed income, mutual funds, ETFs, and alternative assets. Strong analytical, problem-solving, and critical thinking skills. Excellent communication and interpersonal skills. Familiarity with tools like Visio, PowerPoint, SQL, and business intelligence platforms. Familiarity with project management methodologies (Agile, Scrum, Waterfall) is a plus. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
OTC / Contract Accounting Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes Alive Skill Set : O2C/ Contract Accounting Location: Gurgaon/Gurugram Job Description Ensure timely and accurate processing of New Contracts, Modification and Renewals Expertise in Document Scrutiny, Approvals, Customer Creation Generate reports required to monitor contracts compliances Review compliance and consistency of the contract terms Continuously seek out better ways of performing process & supports process improvement initiatives Ensure Compliance to applicable policies, guidelines, and regulations Creation of SOP’s and Process Flows Support the trade and sales team to in contract related query/issue resolution Expertise in MS Excel Extensive end to end knowledge of Order to Cash function for a dynamic and competitive environment. Experience in managing stakeholders. Ability to understand the Contract Lifecycle Management Hands on experience in Oracle, CPQ Preferable: BAAN ,Lawson, SAP Experience in Workflow tools Experience in MS Office Experience in Visio (Creating process flows/Blueprints) preferred 2-7+ Years of Experience in Contract Accounting, Order Validation, Contract Validation, Customer Billing end-to-end process Bachelor’s Degree in Accounting, Business, or Finance required, other disciplines considered with relevant experience Advanced degree in Business Administration/ Management or Finance preferred Desired - Working experience within a shared services center/BPO/F&A Desired - Experience in Oracle, SAP, or comparable ERP Fluent English (Verbal & Written Communication) What We Offer We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee ’s responsibility to contribute to our culture. It ’s through these contributions that we ’ll drive the mindsets and behaviors we need to power our customers ’ missions. You have the power. You have the voice. You have the culture in your hands. Show more Show less
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. POSITION SUMMARY : This role within Ciena is responsible for managing complete customer projects and customer engagements, both small and large-scale. It will require building relationships across many facets of a customer’s organization, including Planning, implementation, and operations. An Associate – Field Services Engineering works directly with Ciena PM’s/PSE/Systems engineering and customers to ensure the completion of project life cycle within the described SoW, essentially priming the Engineering Documentation and Acceptance testing of the solution, Field Implementation. Essential Duties And Responsibilities Monitor and control the coordination, planning and execution of projects, especially project documentation including LLD, NDD, Link Diagrams and ATP documents. Discuss with Systems Engineer and understand the Ciena solution offered and convert the HLD to LLD. Support Field Service Technicians and Site Leads in achieving or exceeding the E, F & I Services objectives. Ensure all project related administrative requirements and status reports are completed in a timely manner. Provide direct interface to the Customer for Engineering design (LLD, Network design, IDP, DCN design, sync design etc). Make decisions that have impact on project scheduling, planning, and successful completion of deliverables. Seek solutions to problems and escalates as required. Is often first point of escalation for the Field Service Technicians and Partners. Uses the Statement of Work (SOW) to appropriately leverage decisions on elements of the job that are above and beyond the scope of the project. Act as a mentor and share specialized expertise/support with field personnel. Act as a team leader on specific projects/activities. Interface with supporting groups to ensure all job-related deliverables and requirements are met. Coach, develop and mentor field personnel by sharing technical, administrative and organizational expertise. Analyze scope and complexity of a job. Adheres / ensure adherence to applicable quality standards and technical documentation. Provide analysis and on-going status updates to management via reports on assigned projects. Also identify project initiatives and or process improvements. Required Skills Strong skills in Design documentation creation. Site documents, Low level network design documentation. Provide coordination, leadership and technical support within the E, F&I Services team that will meet or exceed Ciena’s operating objectives and core values per Able to take up the project turn up, testing and handover to customer. Provide support to the Installation Team to ensure completion of a quality installation within budget and on time. Interface with FSE, Deployment Managers, Field Operations Mangers, and support teams to facilitate efficiencies throughout the installation process, supporting business performance metrics, financial objectives, operational efficiency goals, and maintains effective quality levels. Ensures customer expectation and satisfaction are met by providing office support in staffing and reporting. Hands on experience in Visio, Word, Excel. Education / Experience 3-5 years relevant industry experience Solid industry experience or equivalent in the areas of telecoms engineering, project management, and customer service. BS in computer science, engineering, or related fields preferred. Working knowledge of the following applicable telecommunication technologies viz; DWDM, OTN MPLS-TP, L2-Etherenet, Carrier Ethernet etc. Hands on experience on DWDM/OTN Links integration and commissioning, acceptance testing. Hands on experience on Linux/Unix/Solaris. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less
Posted 2 weeks ago
2.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Fluence India Fluence India, a joint venture of Fluence Energy, Inc. (Nasdaq: FLNC) and ReNew (“ReNew”) (NASDAQ: RNW, RNWWW), has been set up to provide Battery Energy Storage Solutions (BESS) to the India market. With multiple ongoing projects and a large BESS pipeline, Fluence India is already the country’s leading solution provider of battery energy storage and is a key contributor to India's energy transition journey. Fluence India specializes in supplying market-leading, grid-scale energy storage products, along with cutting-edge engineering, delivery, and operational services to Indian customers across Utilities, IPPs, Grid Cos & Corporates. Fluence India, through its lineage combines deep capabilities and financial might of two industry powerhouses. It leverages years of extensive experience with world-class BESS capabilities of its parent Fluence Energy & along with the deep operational understanding of Indian Renewable Sector through, ReNew. Job Description Fluence India is defined by its unwavering commitment to safety, quality, and integrity. We take personal ownership in what we do, developing trust in our relationships with internal and external stakeholders. We firmly believe in having honest, forthcoming, and fair communications. We are seeking Field Service Engineer for our team who thrive in a fast paced, startup environment, are ready to grow with the company, and willing to demonstrate deep ownership of their work as we continue to build the most resilient, clean, and cost-effective power system. As a Field Service Engineer, you will be responsible for operations, maintenance, and troubleshooting of energy storage systems with site management abilities. You will work closely with project managers, customers, and other team members to ensure the successful implementation and operation of energy storage systems. Responsibilities • Conducting preventive and corrective maintenance of energy storage systems,including troubleshooting, and repairing electrical and mechanical systems. • Exemplify and ensure Safe Operations and Maintenance activities within ES sites per Safety Management Plan. • Work closely with customers to ensure timely, professional and effective response to customer service needs. • Support customer training during commissioning and as needed. • Provide onsite diagnostic, troubleshooting and hands-on technical support. • Develop subject matter expertise on hardware/software systems – operate as primary POC for all customer needs. • Assist Support Services Manager in active management of 3rd party service contractors. • Lead Quality Control activities of completed work per Quality Plan. • Ensure and support active use of company policies & procedures including Management of Change, Root Cause Analysis, Inventory Management, Procurement, Peer Review and Benchmarking. • Successfully work with internal peers including: 24/7 Operations, Performance Analysis, Deployment and Product Development teams. • Create professional quality reports, and other documentation for internal stakeholders and external customers. • Role will have periodic on-call 24/7 support of external customers. • Other duties as assigned. Qualifications • Bachelors’ degree Electrical Engineering or equivalent required • 2-5 years industry experience required (Utility, Wind, Solar, or Thermal energy equipment supplier). • Demonstrated experience guiding safety efforts in an operational setting. • Must possess strong customer service mindset and a desire to take on tough and challenging projects • Strong communicator (written and verbal) • Ability to work independently and in a team environment. • Demonstrated proficiency using MS Office Tools (Word, Excel, PowerPoint, Visio) • Ability to travel up to 50% of time, occasionally on short notice. Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
You’ll be Responsible for? Implement, manage, and maintain Tanla’s Unix-based enterprise infrastructure supporting critical business systems. Implement, manage, and maintain storage solutions (i.e. SAN & NAS) for Linux, VMware, Nutanix, and Proxmox VE environments. Identify and investigate complex system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc.; work with vendors to resolve hardware and software issues. Monitor usage, capacity, and performance of systems; liaise with users and vendors to address problems and changes in requirements. Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc. Manage servers using remote console solutions such as KVM, iLO, and iDRAC, and handle firmware updates and patch management to ensure optimal system performance Implement MBSS and security best practices and perform regular security audits Design and implement new hardware infrastructure, including planning, installation, and configuration of hardware and software Plan and implement upgrades to IT systems; install and configure hardware and software. Ensure systems are properly backed up and monitored; define and implement backup procedures for disaster recovery purposes. Provide technical guidance and direction to less experienced staff. Manage Ticketing queue and issue resolution. You’d have? Bachelor of Science in IT or Computer Science or equivalent experience with a minimum of 8 years of experience in Linux administration Eight (8) plus years of related experience with administration of Unix Systems Administration, three (3) years of VMware and/or Nutanix, and three (3) years scripting experience emphasizing configuration management. Additional Experience (preferred) Seven (7) plus years administering Linux/Solaris systems in a mission-critical environment Three (3) plus years scripting (shell and/or interpreted) Seven (7) plus years Red Hat Linux Administration Five (5) plus years of cloud tenant administration (AWS, GCP, or Azure) Five (5) plus years managing VMware ESX/ESXi or vSphere environments Three (3) plus years with configuration management tools – Ansible preferred NAS/SAN storage experience a plus (HPE and DELL, NetApp preferred) Commvault/Veeam/NetBackup experience a plus Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less
Posted 2 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
Remote
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute Dynamic and motivated Project Engineer who will report to a Senior Manager and will be directed by Project Management and RTTS Leads. The Project Engineer will be responsible for network designs, shelf commissioning scripts and support remote turn up and test activities on Ciena 6500, RLS and ancillary equipment for customer deployments and migrations. This includes creating Detailed Network Designs using available tools, generating shelf commissioning scripts, performing shelf commissioning and provisioning, establishing end-to-end continuity on routes, BER testing using internal test sets, and running scripts that will be evaluated for any system clean up items that need to be addressed. Responsibilities Work with Project Management team in support of delivering route build project. Create Detailed Network Designs in Visio using available tools. Create Commissioning and Provisioning scripts for 6500, RLS and other Ciena products. Validate sold designs with actual designs at different stages of the project. Create and drive best practices. Perform advanced provisioning and troubleshooting activities, and software upgrades on newly installed equipment. Work remotely, with field technicians to ensure sites are turned up and tested Work remotely with field personnel (Ciena partner, other customer vendor or customer Data Center employees) to troubleshoot issues preventing route turn up and test. Run scripts to pull information needed for the Network Validation team to assess any system clean up items that need to be remotely corrected. Work remotely, with field technicians, if necessary, to correct any system clean up items identified by the Network Validation process. Remotely turn up a 1-hour BERT and run final scripts. Work closely with the Ciena Project Management team and will provide them with technical advice as needed. Resolve complex technical problems and will escalate issues to the next level of support when necessary. Responsible for the administration of deployment project documentation, including daily status reports, project closing documents, and engineering document updates. Responsible for the collection, validation, and submission of network test records. The Must Haves Fundamental knowledge of various Ciena products, possess a strong technical aptitude, and have a desire to learn new products and technologies. Advanced knowledge of one or more major Ciena product lines. (Ciena 6500, RLS product knowledge is essential. Strong understanding and experience troubleshooting photonic layer, including EDFA and Raman amplification. Knowledge of routers and L2/L3 networking is preferred. Experience with Site Manager and network troubleshooting tools (onboard OTDR, TDS scripts, etc.) is essential. Ability to perform advanced provisioning and troubleshooting activities, as well as network software upgrades. Knowledge and experience to direct other technicians during live traffic maintenance window activities, and to provide mentoring and instruction to trainees and peers. Work independently from a remote location, without direct supervision, collaborating as part of a team to meeting business objectives. Must have excellent written and verbal communication skills. Excellent Customer Service interaction skills Ability to work in a collaborative environment Technical Degree or bachelor’s degree (CS,EE), or relevant equivalent work experience. Min 7+ years working with field deployment team and service partners is desired. Familiarity with various North America customers, specifically in the realm of network deployment or Network Operation Center (NOC) support. Previous network turn up and test support experience on Ciena products. Ability to diagnose, troubleshoot and debug complex system level issues. Excellent organizational, interpersonal skills and problem-solving skills. Team player. Must be able to work well in a collaborative team environment that promotes sharing of knowledge and experiences. Experience in providing technical support; preferably through an equipment vendor. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
3+ years of working experience and strong understanding of IT risks, processes and controls, User Access Management process, Backup and restore process, Change Management, Logical Security and Application Security cycle areas for technologies: Mainframe, AWS, Azure, Google Cloud, Database (Oracle, MSSQL), UNIX, Windows, Teradata OS, Web Methods, Active Directory and Tableau Evaluate IT risks from SOX perspective. Perform Design and operating effectiveness test of ITGCs as well as application controls. Evaluate Design and performance of automated/configuration controls. Liaise with client as well as external auditors for requirements and questions. Finalize Issues noted and discuss it with the required stakeholders to bring it to closure. Document Test work papers with precision and detail. Understanding of IT risks, processes, and controls Working experience as Internal Auditor in ITGC area is a plus. Understanding of Cloud architecture and models Knowledge of Information Asset management, Third-Party risk management, HR processes, SELM tools & SOC process etc. Excel Skills Required - VLOOKUP, Duplicates, Conditional Formatting Etc. Visio for flowcharting Soft skills: Must have good communication skills (written and spoken) Multi-tasking and takes initiative - Needs to manage scope changes/management requests/project requirements independently. Quick-learner – Needs to understand new tools, technologies and changing environment. Needs overall good organization & ability to track Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Step into the role of Business Analyst. At Barclays, we are more than a Bank, we are force of progress. As a Business Analyst you will support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. To be a successful Business Analyst, you should have experience with: Experienced Business Analyst with a business and technology focus. Experience of defining future state processes and identify and analyse functional requirements. Experience of engaging with a complex stakeholder group and working closely with technology delivery teams to deliver against requirements. Excellent communication skills, both written and verbal. Skilled in use of Microsoft packages, including Teams, SharePoint, PowerPoint, Visio. Additional Relevant Skills Given Below Are Highly Valued Degree level educated [Or equivalent], Knowledge of loan syndication, origination, and trading. Experience of managing requirements in Jira and documentation in Confluence. Working knowledge of project management tools and techniques, including waterfall and agile methodologies. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
Delhi, Delhi
On-site
Location Delhi, New Delhi, India Experience 8-11 Job Type Full Time Job Description Job Title: Key Relationship Manager Division: Operations Location: Delhi (Hybrid) Experience Required: 8+ Years Salary: Upto 10 LPA Job Summary: We are seeking an experienced and dynamic Key Relationship Manager to lead customer engagement and loyalty initiatives for our esteemed enterprise client, JK Tyre. This role demands a seasoned professional with a deep understanding of project execution, campaign management, and client servicing. The ideal candidate should be adept at managing multi-channel communication campaigns, overseeing teams and vendors, and navigating enterprise-grade CRM systems. Key Responsibilities: Act as the primary point of contact for JK Tyre, ensuring exceptional client satisfaction and relationship management. Drive loyalty and engagement programs, ensuring alignment with business goals and customer expectations. Plan and manage the execution of campaigns across multiple communication channels (SMS, WhatsApp, Email, etc.). Lead and mentor a cross-functional operations team to ensure smooth campaign execution and daily deliverables. Collaborate with internal stakeholders and external vendors to ensure timely and high-quality outcomes. Monitor KPIs, generate periodic reports, and present performance updates to internal leadership and the client. Ensure seamless usage and adoption of CRM tools to manage customer data, workflows, and reporting. Continuously identify opportunities for process improvement and client success. Required Skills & Qualifications: Minimum 8 years of experience in relationship management, client servicing, or channel marketing, preferably in B2B or enterprise environments. Proven track record of managing large accounts or enterprise customers, ideally in automotive or allied industries. Strong project management skills with hands-on experience in planning, executing, and monitoring communication campaigns. Familiarity with CRM systems, tools like Microsoft Excel, PowerPoint, and word as well as Canva, ChatGPT, Gemini etc. Excellent interpersonal, communication, and negotiation skills. Experience in vendor coordination and cross-functional team leadership. Ability to thrive in a hybrid working model and in a fast-paced environment. Preferred Qualifications: Prior experience working with channel partners, dealers, or loyalty programs. Experience in handling customer engagement initiatives for large-scale enterprises. Knowledge of the automotive sector and channel marketing strategies is a plus. Skills Team Leadership, Marketing, Negotiation Skill, Visio, Relationship Management, Management Skill, Microsoft Excel, Workflow, Leadership, Excel, Campaign Management, Powerpoint, Project Management Skill, Project Management About Company Techify is the Fastest Growing Tech Company with a talented, passionate and learning team. Techify's DNA Is About Solutions & Technologies. We are here to help our customers grow their business. Our Vision is to Become One of the Best Product Engineering companies in India We put client relationships first hence our mission is to build software solutions that help clients transform their business by unleashing hidden potential with technology. So our success mantra is Customer first, Team second and We are the third. Our main focus is our Customers’ and Partners’ success. Our visionary and experienced team turns innovative ideas into efficient products & softwares. Our well-defined processes ensure on-time delivery to our partners giving us an edge over our competitors. The most important pillar in achieving our goals is our dedicated Team and to encourage them and keep them motivated, we have set up a culture that rewards Self Development and Innovation. Our cutting-edge services include intensive research and analysis to identify the appropriate technology to achieve best performances by incurring least cost possible. We take a studied approach towards cost, performance, feature trade-offs to help companies surmount the challenges of delivering high-quality, timely products and services to the marketplace. We have the ability to take up any product be it at the stage of defining, designing, verifying or realizing. Here are our recognitions. We are the winner of Grand Challenge in Vibrant Gujarat Summit’2018. We have also achieved prestigious “Trend Setter” award from Gujarat Innovation Society. Times Coffee Table Book Covered us in “Gujarat the Inspiring edge” edition. We are also Amazon web services consulting and networking partners.
Posted 2 weeks ago
0.0 - 2.0 years
0 Lacs
Mohali, Punjab
On-site
About the role: We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. What You Need for this Position: Required bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services. Required experience in professional UI/UX design work for both web and mobile platforms. Should have experience in working on SAAS based, Product based and B2B service companies. Should have Working knowledge of the related technologies and software that include Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite. Team player but can work independently too. Should have Excellent written and verbal communication skills. Should be Multi-tasking and time-management skills, with the ability to prioritize tasks. What You Will Be Doing: To Investigate user experience design requirements for our suite of digital assets. To Develop and conceptualize a comprehensive UI/UX design strategy for the brand. To Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. To Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets. To Test UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages. To Collaborate with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user. To Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. To Adhere to style standards on typography and graphic design. Top Reasons to Work with Us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with intellectual and exceptionally talented team Friendly and high growth work environment Competitive compensation Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: UI: 2 years (Required) UX: 2 years (Required) Work Location: In person
Posted 2 weeks ago
5.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What We Offer Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do This position is responsible to design Fire protection & Suppression per respective account standards. How You Will Do It Prepare designs on given floor plans to arrive with the BOQ; in case BOQ is unavailable. Identify potential issues/risks and proactively bring them to the customer's knowledge and help to mitigate the identified risks. Initiate the discussion with OEMs & subcontractors and get the right solution and proposal from OEMs. Align with Organization KPIs such as Quality, Cycle Time, OTD, Win rate, Productivity, etc. Adherence with all processes and guidelines to execute project within timeline What We Look For ME/BE/Diploma (Mechanical / Electrical) Must have 5-12 years of relevant experience in Fire Protection & Suppression Systems domains. Strong knowledge of Fire Protection & Suppression Systems (Fire Sprinkler, Pre-action system, Water spray, standpipe & hose system, Hydrant network, Fire water storage, Stationary pumps, Foam suppression, water mist system, Kitchen hood system, Gas Suppression – FM, Novec, Inergen & Co2 etc.). Knowledge in Building Management System will be added advantage for the role. Must have India projects' presales and estimation experience on various verticals (Transportation, Data Center, Commercial, Fit-outs, Industries, Data Centers, etc.). Capable of perform hydrant and flow calculation and doing product selections along with the deviation/compliance statements. Must be able to work on complex costing sheets covering Material, Engineering, Operations, and Subcon costs. Skill in articulating offered solutions in a structured way through high-standard technical proposal documents. Must have a strong network with the 3rd party vendors in India. Must be a quick learner & keen on problem-solving techniques. Proficient in written and verbal communication. Must be a good team player. Preferred Experienced in designing Fire Protection & Suppression systems (fire hydrant, sprinkler, HVWS, MVWS, Foam, Water Mist, Gas Suppression) per NFPA, TAC, and NBC norms. Proficient in hydraulic and flow calculations using SprinkCAD, Fire-CAD, ANSUL, and HYGOOD. Preparing the bill of quantity (BOQ) & material track sheet as per approved / shop drawings and material technical data sheet. Coordination with consultants / clients for contractual clarifications and to get the approval of design. Knowledge of ACAD, Visio, and Excel. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou Show more Show less
Posted 2 weeks ago
5.0 - 12.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What We Offer Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do This position is responsible to design Fire protection & Suppression per respective account standards. How You Will Do It Prepare designs on given floor plans to arrive with the BOQ; in case BOQ is unavailable. Identify potential issues/risks and proactively bring them to the customer's knowledge and help to mitigate the identified risks. Initiate the discussion with OEMs & subcontractors and get the right solution and proposal from OEMs. Align with Organization KPIs such as Quality, Cycle Time, OTD, Win rate, Productivity, etc. Adherence with all processes and guidelines to execute project within timeline What We Look For ME/BE/Diploma (Mechanical / Electrical) Must have 5-12 years of relevant experience in Fire Protection & Suppression Systems domains. Strong knowledge of Fire Protection & Suppression Systems (Fire Sprinkler, Pre-action system, Water spray, standpipe & hose system, Hydrant network, Fire water storage, Stationary pumps, Foam suppression, water mist system, Kitchen hood system, Gas Suppression – FM, Novec, Inergen & Co2 etc.). Knowledge in Building Management System will be added advantage for the role. Must have India projects' presales and estimation experience on various verticals (Transportation, Data Center, Commercial, Fit-outs, Industries, Data Centers, etc.). Capable of perform hydrant and flow calculation and doing product selections along with the deviation/compliance statements. Must be able to work on complex costing sheets covering Material, Engineering, Operations, and Subcon costs. Skill in articulating offered solutions in a structured way through high-standard technical proposal documents. Must have a strong network with the 3rd party vendors in India. Must be a quick learner & keen on problem-solving techniques. Proficient in written and verbal communication. Must be a good team player. Preferred Experienced in designing Fire Protection & Suppression systems (fire hydrant, sprinkler, HVWS, MVWS, Foam, Water Mist, Gas Suppression) per NFPA, TAC, and NBC norms. Proficient in hydraulic and flow calculations using SprinkCAD, Fire-CAD, ANSUL, and HYGOOD. Preparing the bill of quantity (BOQ) & material track sheet as per approved / shop drawings and material technical data sheet. Coordination with consultants / clients for contractual clarifications and to get the approval of design. Knowledge of ACAD, Visio, and Excel. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Greater Kolkata Area
On-site
Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 5700 Yonge Street, 10th Floor, Toronto, Ontario, Hybrid Estimated Start Date: 2025-07-02 Estimated End Date: 2026-04-02 #Business Days: 248.00 Extension : Probable after the initial mandate Hours per day or Week: 7.25 hours per day Security Level: CRJMC Description Responsibilities: Construct a high-level overview of the entire data landscape of the organization. Illustrate how data moves through the organization and between systems. Develop high-level designs outlining the main entities and their relationships. Design detailed models showing attributes, primary keys, and relationships between entities without considering physical aspects. Implement designs showing how data will be stored, including tables, columns, indexes, and relationships. Design diagrams showing how different data systems and databases interact and are integrated. Document standards and policies for data management, including naming conventions, data quality standards, and data security policies. Plan and guide the roles and responsibilities of data stewards in maintaining data quality and integrity. Compile detailed descriptions of data elements, their meanings, and their relationships. Create a comprehensive list of business terms and their definitions to ensure consistent usage across the organization. Document and design processes for extracting, transforming, and loading data from various sources. Strategize and schedule the movement of data from legacy systems to new systems or platforms. Detail the design of the data warehouse, including the schema, dimensions, and fact tables. Set up and configure BI tools and dashboards. Regularly report on the quality of data, identifying issues and areas for improvement. Develop strategies and methods for cleaning and improving the quality of data. Plan and diagram how data security will be implemented and maintained. Document compliance with relevant regulations and standards. Develop strategies for improving the efficiency and performance of data systems. Detail plans for data architecture projects, including timelines, milestones, and resources required. Document technical specifications for all data architecture components and processes. Experience And Skill Set Requirements Public Sector Experience – 5 Points 5+ years of experience working with federal/provincial/broader public-sector healthcare providers. Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices. In-depth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies. Knowledge and experience with Public Sector Health related projects. Knowledge and understanding of Ministry policy and IT project approval processes and requirements. Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies. Experience with large complex IT Health-related projects. Technical Skills And Experience – 50 Points 7+ years experiences in the following: developing conceptual, logical and physical data models for structured, semi-structured, and unstructured data with relational, star and snowflake schemas. Proficiency in data modeling methods and tools (e.g. ERWIN, VISIO, Power Designer). developing and implementing common data models and master data management strategies design schemas that balance agility, schema flexibility, data governance, and quality. Expertise in creating schemas that allow flexible querying and analysis across various data formats. defining data partitioning, clustering, and indexing strategies to optimize query performance and data access patterns. implementing schemas and metadata structures that support efficient data management. Understanding of data governance principles and practices, especially in designing schemas and metadata structures. Experience in creating Architecture Artefacts based on enterprise standards. 4+ years experience in designing schemas that integrate diverse data types stored in a data lake or data lakehouse. 3+ years experience of implementing Medallion architecture or similar frameworks. Familiarity with tools and techniques for managing metadata in a data lakehouse environment. Hands-on experience with Azure services, including Azure Data Factory, Azure Data Lake Storage, and Azure Databricks. Core Skill And Experience – 30 Points 10+ years experience with Solutions development. Experience in addressing complex data integration challenges and design efficient, scalable data models. Experience in monitoring and enforcing data modelling/normalization standards. Experience with the privacy and security requirements or software development in a health context, or equivalent. Demonstrated knowledge of leading technical design, security and recovery procedures for application development. Experience with relational and hierarchical database technologies. Demonstrated understanding and experience with the use of information retrieval packages using query languages. Experience in production environment troubleshooting and tuning to improve performance. Knowledge and experience of Information Management tools, principles, concepts, policies and practices. General Skills – 15 Points Experience with at least two different platforms, operating systems, environments, database technologies, languages and communications protocols. Knowledge of performance considerations for different database designs in different environments. Experience in structured methodologies for the design, development and implementation of applications. Experience in systems analysis and design in large or medium systems environments. Awareness of emerging I&IT trends and directions Excellent analytical, problem-solving and decision-making skills; A team player with a track record for meeting deadlines. Strong communication skills to articulate data architecture concepts and collaborate with stakeholders. Experience working with cross-functional teams, including IT, business, and data engineering teams. Strong analytical skills to understand and model complex data relationships and structures. Meticulous attention to detail in designing and implementing data models and schemas. Note This position is currently listed as "Hybrid" and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. The details of this arrangement will be confirmed with the Hiring Manager. Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value. The Statement of Work (SOW) shall expire on April 2, 2026. HSC may exercise its option(s) to extend a SOW beyond April 2, 2026 using unused days/funds left on the contract. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2026 and be upon the same terms, conditions and covenants contained in the SOW. Eligibility and Application Steps If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents: hrsmss@smsoftconsulting.com Without mandatory documents, we cannot submit a candidate. Updated Resume in word format (Mandatory) Skills Matrix and References (Mandatory) Expected hourly rate (Mandatory) Visa Status (Mandatory) LinkedIn ID (Mandatory) Please only apply if you meet the qualifications mentioned above. Feel free to share with your network or tag someone who fits for this role! If you have any questions or need further clarification, feel free to call or text at (647) 408-1348. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Greater Kolkata Area
On-site
Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 5700 Yonge Street, 10th Floor, Toronto, Ontario, Hybrid Estimated Start Date: 2025-07-02 Estimated End Date: 2026-04-02 #Business Days: 248.00 Extension : Probable after the initial mandate Hours per day or Week: 7.25 hours per day Security Level: CRJMC Description Responsibilities: Construct a high-level overview of the entire data landscape of the organization. Illustrate how data moves through the organization and between systems. Develop high-level designs outlining the main entities and their relationships. Design detailed models showing attributes, primary keys, and relationships between entities without considering physical aspects. Implement designs showing how data will be stored, including tables, columns, indexes, and relationships. Design diagrams showing how different data systems and databases interact and are integrated. Document standards and policies for data management, including naming conventions, data quality standards, and data security policies. Plan and guide the roles and responsibilities of data stewards in maintaining data quality and integrity. Compile detailed descriptions of data elements, their meanings, and their relationships. Create a comprehensive list of business terms and their definitions to ensure consistent usage across the organization. Document and design processes for extracting, transforming, and loading data from various sources. Strategize and schedule the movement of data from legacy systems to new systems or platforms. Detail the design of the data warehouse, including the schema, dimensions, and fact tables. Set up and configure BI tools and dashboards. Regularly report on the quality of data, identifying issues and areas for improvement. Develop strategies and methods for cleaning and improving the quality of data. Plan and diagram how data security will be implemented and maintained. Document compliance with relevant regulations and standards. Develop strategies for improving the efficiency and performance of data systems. Detail plans for data architecture projects, including timelines, milestones, and resources required. Document technical specifications for all data architecture components and processes. Experience And Skill Set Requirements Public Sector Experience – 5 Points 5+ years of experience working with federal/provincial/broader public-sector healthcare providers. Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices. In-depth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies. Knowledge and experience with Public Sector Health related projects. Knowledge and understanding of Ministry policy and IT project approval processes and requirements. Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies. Experience with large complex IT Health-related projects. Technical Skills And Experience – 50 Points 7+ years experiences in the following: developing conceptual, logical and physical data models for structured, semi-structured, and unstructured data with relational, star and snowflake schemas. Proficiency in data modeling methods and tools (e.g. ERWIN, VISIO, Power Designer). developing and implementing common data models and master data management strategies design schemas that balance agility, schema flexibility, data governance, and quality. Expertise in creating schemas that allow flexible querying and analysis across various data formats. defining data partitioning, clustering, and indexing strategies to optimize query performance and data access patterns. implementing schemas and metadata structures that support efficient data management. Understanding of data governance principles and practices, especially in designing schemas and metadata structures. Experience in creating Architecture Artefacts based on enterprise standards. 4+ years experience in designing schemas that integrate diverse data types stored in a data lake or data lakehouse. 3+ years experience of implementing Medallion architecture or similar frameworks. Familiarity with tools and techniques for managing metadata in a data lakehouse environment. Hands-on experience with Azure services, including Azure Data Factory, Azure Data Lake Storage, and Azure Databricks. Core Skill And Experience – 30 Points 10+ years experience with Solutions development. Experience in addressing complex data integration challenges and design efficient, scalable data models. Experience in monitoring and enforcing data modelling/normalization standards. Experience with the privacy and security requirements or software development in a health context, or equivalent. Demonstrated knowledge of leading technical design, security and recovery procedures for application development. Experience with relational and hierarchical database technologies. Demonstrated understanding and experience with the use of information retrieval packages using query languages. Experience in production environment troubleshooting and tuning to improve performance. Knowledge and experience of Information Management tools, principles, concepts, policies and practices. General Skills – 15 Points Experience with at least two different platforms, operating systems, environments, database technologies, languages and communications protocols. Knowledge of performance considerations for different database designs in different environments. Experience in structured methodologies for the design, development and implementation of applications. Experience in systems analysis and design in large or medium systems environments. Awareness of emerging I&IT trends and directions Excellent analytical, problem-solving and decision-making skills; A team player with a track record for meeting deadlines. Strong communication skills to articulate data architecture concepts and collaborate with stakeholders. Experience working with cross-functional teams, including IT, business, and data engineering teams. Strong analytical skills to understand and model complex data relationships and structures. Meticulous attention to detail in designing and implementing data models and schemas. Note This position is currently listed as "Hybrid" and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. The details of this arrangement will be confirmed with the Hiring Manager. Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value. The Statement of Work (SOW) shall expire on April 2, 2026. HSC may exercise its option(s) to extend a SOW beyond April 2, 2026 using unused days/funds left on the contract. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2026 and be upon the same terms, conditions and covenants contained in the SOW. Eligibility and Application Steps If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents: hrsmss@smsoftconsulting.com Without mandatory documents, we cannot submit a candidate. Updated Resume in word format (Mandatory) Skills Matrix and References (Mandatory) Expected hourly rate (Mandatory) Visa Status (Mandatory) LinkedIn ID (Mandatory) Please only apply if you meet the qualifications mentioned above. Feel free to share with your network or tag someone who fits for this role! If you have any questions or need further clarification, feel free to call or text at (647) 408-1348. Show more Show less
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