Virtual Relationship Manager NRI ::: Bangalore Whitefield- night shift

Virtual Relationship Manager NRI (Bangalore Whitefield)

US - Night shift only

Contact : Ganesa Subramanian

Number / Whatsapp : 8056659888

About OCC

The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service.Outbound Contact Centre envisages to provide a differential customer experience.

About the Role

Virtual relationship managers are responsible for Cross Selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. Digital RM is situated in the Outbound Contact Centre and are responsible for selling Loan products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction.

Key Responsibilities

Qualifications

• Graduate or Post graduate from a recognized institution.
• 2- 5 yearsrelevant role/ BFSI sector.

Role Proficiencies:

For successful execution of the job, a candidate should possess the following:

• Good communication skills in both English and local language.
• Excellent lead generation and conversion skill.
• Ability to handle pressure and meet deadlines.
• Ability to successfully work as a part of a team.
• High sales orientation to meet the sales targets consistently.
• Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales.
• Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products.
• Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

AboutAxis

Preferred candidate profile

Perks and benefits