Virtual Desktop Engineer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Virtual Desktop Engineer with strong expertise in Azure Virtual Desktop and system engineering. You will manage and support virtual desktop infrastructure and related systems within a global environment. Your role includes overseeing system operations, software deployment, and patch management using Microsoft technologies. If you have a solid background in system engineering and Azure Virtual Desktop, we encourage you to apply.

Responsibilities

• Manage and support Azure Virtual Desktop environments and related virtual desktop infrastructure
• Perform daily system engineering operations and provide escalation support
• Develop and test software packages using InstallShield or equivalent tools
• Administer Microsoft Configuration Manager for software deployment and patch management
• Create and maintain workstation images using SCCM
• Implement and manage patch updates including BIOS, firmware, and application updates
• Automate tasks and scripting for system management using PowerShell and other scripting languages
• Apply group policies and manage Active Directory services
• Collaborate with teams to ensure system compliance with ITIL framework guidelines
• Monitor system performance and troubleshoot issues related to virtual desktop and system environments
• Maintain documentation of system configurations and procedures
• Coordinate software development lifecycle activities related to system engineering tasks
• Support global software deployment and imaging strategies
• Assist in the design and implementation of system improvements and upgrades

Requirements

• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops
• 5+ years of experience as a System Engineer
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell
• Experience with Day-to-day System Engineer Operations and escalations support
• Experience in developing and testing software packages using Install shield or equivalent
• Understanding of virtual desktop infrastructure management (Azure Virtual Desktop preferred)
• Experience in software development life cycle methods and current technologies
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM
• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript)
• Working knowledge of the ITIL framework

We offer

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)