Job
Description
As a Vice President Operations at Barclays, you will be responsible for managing operations within a business area, maintaining processes, risk management initiatives, and ensuring compliance with relevant regulators. Your key responsibilities include: - Identifying trends and opportunities for improvement through monitoring and analyzing operation data and performance metrics. - Managing operations for a business area, promoting efficient processes, risk management, and compliance initiatives. - Collaborating with internal and external stakeholders to support business operations and align with the bank's objectives and SLAs. - Providing guidance, coaching, and support to operational professionals to improve delivery quality. - Developing KPIs to measure the effectiveness of operation functions and utilizing data and technology for continuous improvement. - Ensuring compliance with all regulatory requirements and internal policies related to customer experience. - Creating a safe environment for colleagues to provide feedback and focusing on retention initiatives for the workforce. In addition to the above responsibilities, as a Vice President, you are expected to contribute to setting strategy, driving requirements, and making recommendations for change. You will be responsible for managing resources, budgets, and policies, delivering continuous improvements, and escalating breaches of policies and procedures. If you have leadership responsibilities, you are expected to demonstrate leadership behaviors such as listening, inspiring, aligning, and developing others. You will also be required to advise key stakeholders, manage and mitigate risks, demonstrate accountability for managing risk, and collaborate with other areas of work to support business activities and strategies. Your role will involve creating solutions based on sophisticated analytical thought, building and maintaining relationships with stakeholders, and achieving key business objectives through influencing and negotiating skills. As a member of the Barclays team, you are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive. As a Vice President Operations at Barclays, you will be responsible for managing operations within a business area, maintaining processes, risk management initiatives, and ensuring compliance with relevant regulators. Your key responsibilities include: - Identifying trends and opportunities for improvement through monitoring and analyzing operation data and performance metrics. - Managing operations for a business area, promoting efficient processes, risk management, and compliance initiatives. - Collaborating with internal and external stakeholders to support business operations and align with the bank's objectives and SLAs. - Providing guidance, coaching, and support to operational professionals to improve delivery quality. - Developing KPIs to measure the effectiveness of operation functions and utilizing data and technology for continuous improvement. - Ensuring compliance with all regulatory requirements and internal policies related to customer experience. - Creating a safe environment for colleagues to provide feedback and focusing on retention initiatives for the workforce. In addition to the above responsibilities, as a Vice President, you are expected to contribute to setting strategy, driving requirements, and making recommendations for change. You will be responsible for managing resources, budgets, and policies, delivering continuous improvements, and escalating breaches of policies and procedures. If you have leadership responsibilities, you are expected to demonstrate leadership behaviors such as listening, inspiring, aligning, and developing others. You will also be required to advise key stakeholders, manage and mitigate risks, demonstrate accountability for managing risk, and collaborate with other areas of work to support business activities and strategies. Your role will involve creating solutions based on sophisticated analytical thought, building and maintaining relationships with stakeholders, and achieving key business objectives through influencing and negotiating skills. As a member of the Barclays team, you are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.
