Vice President -Lean Digital Transformation ( Sales and Commercials)

With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to learn and grow. And those who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Vice President - Lean Digital Transformation (Sales & Commercials)

LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global Sales & Commercials (which includes Inside Sales, channel sales/B2B, Go-to-market strategy, Digital Marketing & Campaign Management, Ad Operations) businesses, work closely with COO, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and develop talent in LDT (BBs and MBBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.

Responsibilities

• Align with COO to create and deliver the transformation as well as continuous improvement (CI) agenda.
• Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms.
• Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Sales & Commercials ecosystem.
• Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations.
• Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
• Hold self and organization accountable to deliver on Genpact client commitment.
• Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams – delivery, service line, digital, analytics, and global LDT leadership.

Specific traits and success competencies for this role include:

• Growth and results focused techno-functional leader with strong experience in digital transformation, and process excellence in established organizations.
• The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion.
• Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously.
• Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
• Decisiveness and comfort in taking risks when working with ambiguity.
• Digitally savvy with high levels of consultative selling skills.

Qualifications we seek in you!

Minimum qualifications:

• Post Graduation from any of top institutes.
• Relevant work experience in Sales & Commercials domain.
• Previous senior leadership experience in digital transformation, analytics, solution design, process excellence, or process consulting.
• Global exposure with consistent track record in delivery strategic projects projects: AI/Gen AI, Automation, and data analytics.
• Excellent communication and influencing skills. Communicate to senior leaders in effectively to drive resolution & decisions.
• Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome.
• Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements.

Preferred Qualifications/Skills:

• Proven track record of driving transformation in large-scale global operations.
• Proven track record of driving value for customers through digital transformation in Sales & Commercials domain.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.