At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of
Vice President, Application Support Manager I to join our Loans Enablement Platform Production Services team
. This role is located in Chennai ,TN.
In this role, you’ll make an impact in the following ways:
Responsibilities
- Application Support, perform maintenance changes, and deployments.
- Works to ensure appropriate monitoring and alerting setup.
- Works on root cause analysis and problem management to address underlying technical issues.
- Collaborates with business and application development stakeholders.
- Monitors changes to applications and their operating environment. Analyzes any complex issues.
- Recommends technical solutions on application problems, analyze root cause and assist in efficient resolution of all production processes.
- Reviews and develops updates of contingency documentation and processes.
- Reviews and analyzes product migrations through all systems environments.
- Contributes to the achievement of related teams' objectives.
- Perform process improvements and automations.
- Work in shifts (UK/APAC) on rotational basis.
- Work on weekends and Holidays to support production releases and enterprise events.
- Provide on-call support on rotational basis.
To be successful in this role, we’re seeking the following:
- 10 to 13 years of working/hands-on experience in Dotnet Framework, C#, MVC, IIS, SQL Server / Oracle / Exadata technologies
- Experience in Database/backend support with strong SQL queries knowledge
- Experience in SSRS and Crystal Reports
- Experience in Incident Management, Change Management, and Problem Management
- Experience in Infrastructure Support, Configuration, and Release Management
- Experience in Monitoring tools (Application, Infrastructure, Synthetic, Log) and DevOps tools
- Experience/knowledge in App Engine and Cloud platform is advantage
- Experience/knowledge in Automation and Process Improvements is advantage
- Experience/knowledge in Banking Domain is advantage
- Strong analytical and communication skills - both verbal and written
- Must be high-energy, detail-oriented, proactive, and able to learn and take on challenging opportunities
- Willingness to work in shifts and weekend/holidays
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY NewsroomBNY LinkedIn
Here’s a Few Of Our Recent Awards
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
