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Vice President, Application Support Manager I

Vice President, Application Support Manager I

BNY

10 - 13 years

30 - 35 Lacs

chennai

Posted:2 months ago| Platform:

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Skills Required

loans backend application support change management automation analytical problem management incident management oracle financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Vice President, Application Support Manager I

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We re seeking a future team member for the role of Vice President, Application Support Manager I to join our Loans Enablement Platform Production Services team . This role is located in Chennai ,TN.

In this role, you ll make an impact in the following ways:

Responsibilities:

Application Support, perform maintenance changes, and deployments.
Works to ensure appropriate monitoring and alerting setup.
Works on root cause analysis and problem management to address underlying technical issues.
Collaborates with business and application development stakeholders.
Monitors changes to applications and their operating environment. Analyzes any complex issues.
Recommends technical solutions on application problems, analyze root cause and assist in efficient resolution of all production processes.
Reviews and develops updates of contingency documentation and processes.
Reviews and analyzes product migrations through all systems environments.
Contributes to the achievement of related teams objectives.
Perform process improvements and automations.
Work in shifts (UK/APAC) on rotational basis.
Work on weekends and Holidays to support production releases and enterprise events.
Provide on-call support on rotational basis.

To be successful in this role, we re seeking the following:

10 to 13 years of working/hands-on experience in Dotnet Framework, C#, MVC, IIS, SQL Server / Oracle / Exadata technologies
Experience in Database/backend support with strong SQL queries knowledge
Experience in SSRS and Crystal Reports
Experience in Incident Management, Change Management, and Problem Management
Experience in Infrastructure Support, Configuration, and Release Management
Experience in Monitoring tools (Application, Infrastructure, Synthetic, Log) and DevOps tools
Experience/knowledge in App Engine and Cloud platform is advantage
Experience/knowledge in Automation and Process Improvements is advantage
Experience/knowledge in Banking Domain is advantage
Strong analytical and communication skills - both verbal and written
Must be high-energy, detail-oriented, proactive, and able to learn and take on challenging opportunities
Willingness to work in shifts and weekend/holidays

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here s a few of our recent awards:

America s Most Innovative Companies, Fortune, 2025
World s Most Admired Companies, Fortune 2025
Most Just Companies , Just Capital and CNBC, 2025

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Vice President, Application Support Manager I