Vendor & Partnership Manager (Client Side)

Vendor & Partnerships Manager

As a Vendor & Partnership Manager (Client Side), you will manage day-to-day tasks including developing and maintaining vendor relationships, managing accounts, and fostering strategic partnerships. Responsibilities include coordinating with different teams to ensure seamless partnership execution, analyzing partnership performance data, and providing insights to optimize partnership outcomes.

resort/hotel inventory you secure

• Partner sourcing & contracting:

  Prospect and close

  resorts & hotels

  ,

  cab unions/operators

  ,

  heli

  ,

  insurance/assistance

  ; draft & negotiate

  MoUs/SLAs

  , append rate cards, blackout dates, allotments, cancellation/refund rules.

• Institutional partnerships:

  Negotiate and formalize

  Temple Board/Trust MoUs

  (access, permitted flows, event calendars, pilgrim services) and

  Tourism Board partnerships

  (India & overseas NTOs) for co-op marketing, permits/clearances, seasonal campaigns, and official listings.

• Commercials & capacity:

  Lock

  rate cards, dynamic bands, and capacity calendars

  by season; monitor utilization & parity vs benchmarks.

• Onboarding & compliance:

  Run

  SOP-led onboarding

  (KYC, GST, licences, safety docs); maintain repository; periodic

  audits

  .

• Performance governance:

  Publish

  vendor scorecards

  (SLA, cancellations, NPS/CSAT, incident rate), run QBRs/MBRs, and manage

  escalation ladder

  .

• Risk & safety:

  Ensure safety standards, incident reporting, and corrective actions with Legal/Compliance.

• Data hygiene:

  Keep master data clean (allotments, blackout dates, surcharges, cut-off times); avoid rate leakage and enforce parity.

• Co-op marketing:

  Build joint calendars with

  Tourism Boards

  and major

  resort/hotel groups

  ; secure MDF/co-op funds and preferred placement.

• Primary:

  Online Travel Agencies (OTAs), bedbanks/wholesalers, destination management companies (DMCs), resort/hotel groups, ground transport aggregators, pilgrimage/yatra operators, aviation/heli services, travel insurance/assistance.

• Adjacent (strong fit):

  Theme parks/attractions partnerships, event/ticketing platforms, hospitality tech (PMS/CRS/channel managers), state tourism corporations, pilgrimage board liaison roles.

• Institutional exposure:

  Work with

  State/National Tourism Boards

  (Incredible India, state tourism bodies) and any

  overseas NTOs

  ; dealings with

  Temple Boards/Trusts

  (permits, seva/queue systems, festival ops).