Job
Description
We are seeking a highly skilled and creative UX Researcher to join our team and contribute to the development of user-centered design solutions. Responsibilities: Conduct user research activities, including interviews, surveys, and usability testing, to gather insights into user behaviors and preferences. Analyze research findings and translate them into actionable recommendations for product/service improvements. Create and maintain user personas based on research findings to guide design decisions and ensure user-centricity. Design and execute usability testing sessions to evaluate the effectiveness and usability of our products/services. Identify usability issues and collaborate with the design and development teams to implement solutions. Collaborate with designers and developers to create prototypes and wireframes that reflect user needs and preferences. Helping the Design team better understand what would make a users experience more intuitive, accessible, and seamless. Use quantitative and qualitative data analysis techniques to extract meaningful insights and trends from user data. Work closely with cross-functional teams, including designers, developers, product managers, and marketers, to ensure alignment between user research findings and business objectives. Lead the development of new programs and initiatives, from concept to implementation, to address business needs and drive growth. Develop strategic plans and roadmaps for program execution, outlining goals, objectives, timelines, and success metrics. Collaborate with cross-functional teams, including marketing, sales, product development, and finance, to ensure alignment and support for program goals. Oversee the execution of programs and initiatives, managing timelines, budgets, and resources to ensure successful outcomes. Monitor and analyze program performance against key performance indicators (KPIs), identifying areas for improvement and optimization. Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors, to support program objectives. Identify and mitigate risks associated with program execution, proactively addressing issues to minimize impact on program outcomes. Qualifications: ● Min 3-4 years relevant experience ● Proven experience in conducting user research and usability testing in a professional setting. ● Proficiency in research methodologies, including interviews, surveys, and usability testing. ● Strong analytical and problem-solving skills, with the ability to translate research findings into actionable insights. ● Excellent communication and collaboration skills, with the ability to effectively communicate research findings to cross-functional teams. ● Experience with UX design tools such as Sketch, Adobe XD, or Figma is a plus. ● Knowledge of web accessibility standards and guidelines is desirable. ● Proven experience in program management or strategic planning, preferably in a corporate or agency setting. ● Strong strategic thinking and analytical skills, with the ability to develop and execute complex programs and initiatives. ● Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels. ● Exceptional project management skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. ● Proficiency in project management tools such as Asana, Trello, or Microsoft Project is a plus. If you believe you are a good fit, submit your resumes to hr@qcentro.com/ daniya@qcentro.com. Job Type: Permanent Application Question(s): Are you from Kerala? Experience: UX researcher: 3 years (Required) Work Location: In person
