UX Researcher

Job Description

- Help Us Ask the Right Questions Ever looked at a product flow and thought, “This could be designed better” or “Why would anyone click that?” If you're the kind of curious brain that can't stop asking why , we’d love to work with you. About Us We’re Ketto , India’s largest crowdfunding platform, helping people raise funds for medical emergencies and social causes. Real people. Real stakes. Real impact. As part of our Growth & Product team, you’ll help build experiences that are not only functional, but meaningful. Your research will directly influence what we design, build, and improve. Why Join Ketto? We’re a fast-moving, user-first team that cares deeply about the people we build for. You’ll join a collaborative space where research doesn’t just sit in documents, it drives decisions. We Value Autonomy with support - You’ll own your projects, backed by a team that’s all in. Real collaboration - Designers, PMs, and engineers are your thinking partners. Curiosity with purpose - You’ll explore problems that matter, and help solve them in smart, practical ways. A kind, energetic work culture - Expect thoughtful feedback, chai breaks, and a shared focus on impact. What You’ll Do Plan and conduct user research across key product areas Run interviews, usability tests, surveys, and other mixed methods Analyze feedback and behavioral data to uncover patterns Translate insights into clear, actionable takeaways for the team Collaborate closely with product managers, designers, and engineers Build reusable research practices to make our team smarter over time You Might Be a Good Fit If You Have 1–2 years of UX research experience (freelance, agency, or product side) Are comfortable with both qualitative and quantitative research Know how to choose the right method for the right question Can turn complex findings into simple, compelling stories Are comfortable working in a fast-paced, collaborative setup Value clarity, empathy, and critical thinking in your work Skip the Line If this sounds like your kind of role, here’s a quick cheat code: Email careers@ketto.org with a short note on why this excites you , and include anything you’ve worked on —case study, project, teardown, or even a UX critique you’re proud of. Let’s build thoughtful, impactful experiences - together 💡 Show more Show less