USI - EH 26 - MF BEL - K2 Developer - SA - HYD

K2 developer (Senior Analyst) – USI Supporting Belgium DSI ITS - Deloitte Support Services India Private Limited (USI BSO NSE ITS)

The USI BSO NSE ITS team develops Custom products, applications and services for Deloitte professionals globally. As a team we are here to delight customers by embracing design thinking, agility, innovation, and a customer first focus.

The Process Automation Developer will be responsible to design, develop, test, debug and deliver solutions, which add value to the business.

This position requires excellent interpersonal and communication skills. You will communicate, align with the business and report to the Team Lead and the Project Manager.

Must be capable of working independently and collaboratively.

Responsibilities

Strategic

• Translate the business needs into technical solutions using the best technology
• Develop and test new applications
• Apply system software engineering policies, standards and procedures
• Give support to the developed solutions. Nice to have experience with incident management system (for e.g.: ServiceNow)
• Ensure that system improvements are successfully implemented and monitored to increase efficiency
• Create and update documentation concerning the solutions/processes
• Lead the development cycle from build to release & hyper care
• Guide, coach, mentor junior colleagues to assign tasks, review the progress and communicate roadblocks if any

Operational

• SME for Process automation tool
• Provide 1ST line support for all process automation issues (application issues)
• Engage with 3rd party technical support vendors and maintain relationships
• Manage and monitor performance of applications which are live and propose optimizations
• Contribute to the creation of technical working documents and procedures
• Share knowledge of new functionalities/features with team colleagues/peers
• Regularly and efficiently handle the requests and incidents which enter out ticketing system
• Familiar with Change management process
• Able to work as part of a geographically separated team
• Provide out of hours support (if required, on a need basis)

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Location: Hyderabad

Work shift Timings: 11 AM to 8 PM

Qualifications

• Bachelor of Engineering/ Bachelor of Technology
• 4-6 years’ experience in a similar role and Enterprise organisation.

Skills and Qualifications

• Experience in end-to-end automation solution implementation
• Eager to learn new technologies.
• You have strong Analytical skills
• You are structured and organized with a logical way of thinking
• You have knowledge in Nintex K2, Microsoft Power Platform, SQL or interested in learning
• Knowledge in HTML, CSS are an asset
• Ability to analyze and understand business problems
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment
• Assess automation opportunities from technical perspective and provide solution.

Languages

• Fluent in English