US Onboarding - Assistant Manager - Bangalore, Hebbal - US Shifts

Job Title:

Location:

Bangalore, Hebbal (Work From Office; Mon -Fri)

Shift Timings

Role Brief:

• A minimum of 2–3 years of proven people management experience, with at least 10 direct reports
• Understanding the hiring requirements and working closely with the Location managers and Talent acquisition teams to on-board the new recruits.
• Gathering and processing the necessary paperwork to implement the new hire information into HRIS
• Communicate with the new hires to educate them with all the necessary information that would help them have seamless first day/ first week at work location
• Distributing login credentials, manuals, guidelines as required
• Ensure appropriate technical assistance to the new hires in order them to set up their hardware and software
• Assigning and assisting the New Hires on the mandatory trainings and policies that they may need to complete upon onboarding
• Addressing any additional queries that the New Hires may have till they are handed over to the Business Managers
• Monitoring the onboarding systems to ensure that hiring managers are completing necessary tasks in a timely manner
• Ensuring all the above tasks are performed within stipulated timelines keep the new hire well informed about what he/ she can expect once they report to work and create an exceptional onboarding experience
• Work closely with the stakeholders on various business reports specific to SL’s, Quality, spot reviews, Candidate satisfaction surveys, Detractors analysis
• Providing feedback to team members and suggestions on process to stakeholders on onboarding process & candidate experience
• Publish various daily, weekly and monthly reports to the stakeholders on volumes & trends

Skill/Expectations:

• Proven 4 – 5+ years’ work experience in Onboarding streams
• Excellent verbal and written communication skills, including strong proficiency in English
• Exceptional interpersonal, critical thinking and problem-solving skills
• High level of computer proficiency (Microsoft Office).
• Experience in managing direct connects with stakeholders & partner teams
• Effective organizational skills and time management skills.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Ability to manage change, strong attention to detail and multi-tasking
• Experience in Oracle, MS office tool will be an added advantage.
• Ability to handle sensitive and confidential information.
• Highly self-motivated and detail-oriented
• Hands-on experience with Human Resources Information Systems (HRIS). Experience in Oracle Fusion or PeopleSoft will be an added advantage
• Basic knowledge of US labor legislation Flair to connect with people across departments/functions
• Ability to handle sensitive and confidential information
• Self-managed with little supervision

Academic Background: