Unit Head-Operations- Hotel Industry- Gurugram- 10 to 20 yrs of exp-30 to 45 LPA

Description

We are seeking an experienced Unit Head-Operations for our hotel in Gurugram. The ideal candidate will have 10-20 years of experience in the hotel industry, demonstrating a strong track record of operational excellence and leadership. This role requires a strategic thinker with a passion for hospitality and a commitment to enhancing guest experiences.

Responsibilities

• Oversee daily operations of the hotel to ensure high standards of service and guest satisfaction.
• Develop and implement operational policies and procedures to enhance efficiency and productivity.
• Manage budgets and financial targets, ensuring profitability and cost control.
• Lead and mentor department heads to achieve operational excellence.
• Analyze guest feedback and implement strategies to improve service quality.
• Ensure compliance with health and safety regulations and maintain high standards of hygiene.
• Coordinate with sales and marketing teams to boost occupancy rates and overall revenue.
• Monitor inventory and supply chain management for smooth operations.

Skills and Qualifications

• Bachelor's degree in Hospitality Management or a related field; Master's degree preferred.
• 10-20 years of experience in hotel operations or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in hotel management software and property management systems.
• Financial acumen with experience in budgeting and financial reporting.
• In-depth knowledge of the hotel industry trends and best practices.
• Ability to handle high-pressure situations and make quick decisions.