Unified Communications Engineer

Unified Communications Engineer

Pune, Maharashtra

Role Description & Responsibilities:

• As part of a team spread across Europe, Asia and the US, you will join the team in charge of the Corporate Unified Communications solutions
• Support and enhance corporate Unified Communication services (Zoom Phone, Cisco Telephony and Call Center)
• Daily administration operations and end users support
• Define, implement and operate the Unified Communications infrastructure running in Dassault Systèmes eco-system
• Evolve in a worldwide environment (10 000 employees for Asia-Pacific) and where services availability and user experience are our magic words
• Share and participate on our continuous improvements on work processes and methodologies applied to production environments
• Install, configure and monitor all new Unified Communication Services
• Participate in different kind of projects during the period
  

Qualifications:

• 4 to 6 years of hands-on experience (Designing/implementing and deploying) on different Voice technologies
• Engineering degree in Computer Science or IT is a must
• Strong knowledge of SIP Protocol is must
• Strong knowledge of Call Flow Analysis using RTMT, translator or LX tool is must
• Experience in administration of CUCM, Cisco Voice Gateway and Cisco CUBE is must.
• Experience in managing any of cloud telephony like Zoom Phone, Webex or Microsoft Teams is required.
• Good knowledge of Firewall, NAT traversal, Certificate and DNS is required.
• Experience in managing Sonus SBC is added advantage
• Experience in UCCX (Call flow scripting, agent configuration, reporting) is added advantage.
• Experience in Cisco Video (Expressway C & E, B2B/B2C Video Calling) is added advantage.
• Experience with working in a multinational environment
• Forward thinking and excellent communication skills on English language is mandatory
  

What is in it for you?

• Work for the one of the biggest software companies
• Work in a culture of collaboration and innovation
• Opportunities for personal development and career progression
• Chance to collaborate with various internal users of DASSAULT SYSTEMES and also stakeholders of various internal and partner projects