Unified Communications Engineer

As a Unified Communications Engineer at Dassault Systmes in Pune, Maharashtra, you will have the opportunity to unlock your potential with a global leader in Scientific Software Engineering. In this role, you will collaborate with the WW Unified Communications team, specializing in various Collaboration Services such as Cisco Telephony, call center operations, and cloud telephony solutions. Reporting to the APAC UC Manager, you will play a key role in supporting and enhancing the corporate Unified Communication services, including Zoom Phone and Cisco Telephony. Working as part of a diverse team spread across Europe, Asia, and the US, you will be responsible for the daily administration operations, end-user support, and maintenance of the Unified Communications infrastructure within the Dassault Systmes eco-system. Your role will involve installing, configuring, and monitoring new Unified Communication Services, as well as participating in different projects to drive continuous improvements in work processes and methodologies. To succeed in this role, you should have 4 to 6 years of hands-on experience in designing, implementing, and deploying Voice technologies. An engineering degree in Computer Science or IT is a must, along with a strong knowledge of SIP Protocol and Call Flow Analysis using RTMT, translator, or LX tool. Experience in the administration of CUCM, Cisco Voice Gateway, and Cisco CUBE is essential, as well as familiarity with cloud telephony platforms like Zoom Phone, Webex, or Microsoft Teams. Additionally, a good understanding of Firewall, NAT traversal, Certificate, and DNS is required. Experience in managing Sonus SBC and UCCX, as well as Cisco Video technologies, would be advantageous. The ability to work in a multinational environment and excellent communication skills in English are mandatory for this role. Joining Dassault Systmes offers you the opportunity to work for one of the biggest software companies in a culture of collaboration and innovation. You will have opportunities for personal development, career progression, and collaboration with internal users and stakeholders on various projects. As a company committed to building inclusive and diverse teams globally, Dassault Systmes values empowering employees to bring their whole selves to work and fosters a harmonized Workforce of the Future.,