5 Collaboration Services Jobs

The Head of Content & Automation Services will lead a high-performing team, driving innovation in content management, document management, collaboration services, and automation technologies. You will oversee the deployment of collaboration tools, management of content systems, and the advancement of automation technologies, while also optimizing IT service management through ServiceNow. As a visionary leader with extensive experience in managing complex IT ecosystems, you will spearhead digital transformation efforts. Your major accountabilities will include building, mentoring, and leading a high-performing team of content and automation experts. You will encourage innovation, continuous learning, and professional development within the team while ensuring the team delivers high-quality solutions and meets project deadlines. You will drive change management initiatives to ensure successful adoption of new tools and technologies. Effective communication with stakeholders to facilitate a smooth transition to new systems and processes will be a key part of your responsibilities. Providing training and support to end-users to maximize the benefits of CoE initiatives will also be crucial. As a strategic leader, you will define and implement the strategic roadmap for the Content & Automation Services. Aligning CoE initiatives with the company's business objectives and digital transformation goals will be essential. You will foster partnerships with key stakeholders to ensure the success of CoE projects. In terms of Content & Document Management, you will oversee the implementation and optimization of content management systems (CMS) and document management systems (DMS). Your role will involve ensuring effective management, storage, and retrieval of digital content and documents, as well as promoting best practices for content lifecycle management. Leading the deployment and management of collaboration tools such as SharePoint, Menti, Miro, Yammer, and Survey platforms will be part of your responsibilities. You will enhance employee collaboration and engagement through the effective use of these tools and monitor the impact of collaboration services on organizational productivity. Driving the adoption of automation technologies including process mining, process design, process orchestration, robotic process automation (RPA), and cognitive hyper-automation will be a key focus. You will lead initiatives to identify and automate repetitive and high-impact business processes and ensure seamless integration of automation solutions with existing IT systems. Managing the deployment and utilization of ServiceNow for IT process enablement and automation will also fall under your purview. You will optimize IT service management (ITSM) processes using ServiceNow capabilities and oversee the development of workflows, dashboards, and reports in ServiceNow. To be successful in this role, you should have an overall experience of 20+ years with a minimum of 10 years of experience in IT, including at least 5 years in a leadership role focused on content management, collaboration services, and automation technologies. A proven track record of managing complex IT projects and driving digital transformation is required. In-depth knowledge of content management systems (CMS), document management systems (DMS), collaboration tools, and automation technologies such as RPA, process mining, and cognitive automation is essential. Experience with ServiceNow for IT process enablement and automation is also necessary. Strong leadership, communication, and interpersonal skills are a must, along with the ability to collaborate effectively with cross-functional teams and stakeholders. Join Novartis in reimagining medicine and be a part of a mission to improve and extend people's lives. Embrace diversity and inclusion in an outstanding work environment that values diverse teams representing the patients and communities served. Explore career opportunities with Novartis and join a community of smart, passionate individuals working together to achieve breakthroughs that change patients" lives for the better.,

As a Unified Communications Engineer at Dassault Systmes in Pune, Maharashtra, you will have the opportunity to unlock your potential with a global leader in Scientific Software Engineering. In this role, you will collaborate with the WW Unified Communications team, specializing in various Collaboration Services such as Cisco Telephony, call center operations, and cloud telephony solutions. Reporting to the APAC UC Manager, you will play a key role in supporting and enhancing the corporate Unified Communication services, including Zoom Phone and Cisco Telephony. Working as part of a diverse team spread across Europe, Asia, and the US, you will be responsible for the daily administration operations, end-user support, and maintenance of the Unified Communications infrastructure within the Dassault Systmes eco-system. Your role will involve installing, configuring, and monitoring new Unified Communication Services, as well as participating in different projects to drive continuous improvements in work processes and methodologies. To succeed in this role, you should have 4 to 6 years of hands-on experience in designing, implementing, and deploying Voice technologies. An engineering degree in Computer Science or IT is a must, along with a strong knowledge of SIP Protocol and Call Flow Analysis using RTMT, translator, or LX tool. Experience in the administration of CUCM, Cisco Voice Gateway, and Cisco CUBE is essential, as well as familiarity with cloud telephony platforms like Zoom Phone, Webex, or Microsoft Teams. Additionally, a good understanding of Firewall, NAT traversal, Certificate, and DNS is required. Experience in managing Sonus SBC and UCCX, as well as Cisco Video technologies, would be advantageous. The ability to work in a multinational environment and excellent communication skills in English are mandatory for this role. Joining Dassault Systmes offers you the opportunity to work for one of the biggest software companies in a culture of collaboration and innovation. You will have opportunities for personal development, career progression, and collaboration with internal users and stakeholders on various projects. As a company committed to building inclusive and diverse teams globally, Dassault Systmes values empowering employees to bring their whole selves to work and fosters a harmonized Workforce of the Future.,

You will be responsible for managing and maintaining Microsoft Exchange Server environments, which includes overseeing mailboxes, distribution groups, public folders, and contacts. Your role will involve providing technical support for Microsoft Office 365 services like Outlook Web App (OWA), Exchange Online, and SharePoint. You will troubleshoot issues related to email delivery failures, password resets, and account lockouts on Azure Active Directory. Additionally, performing routine maintenance tasks such as backups of critical data and system updates will be crucial to ensure optimal performance. To be considered for this role, you should have a minimum of 3 to 8 years of experience in Technical, Infrastructure, Collaboration services, M365. The position is based in Bangalore. The educational qualification required for this position is BE/BTECH/MCA.,

The role of Sales Director for Collaboration Technology at Cisco is crucial as it involves developing and executing sales strategies to achieve targets for Cisco's collaboration products and services. You will be responsible for identifying and prioritizing target accounts, building relationships with key decision-makers and partners, and engaging with clients to understand their business challenges. Your ability to translate technical concepts into business value for clients and lead customer engagements with CISO-level conversations will be essential in driving success for Cisco's Commercial-Public Sector customers. Minimum Qualifications: - 10-15 years of experience in collaboration within an OEM/Service Provider environment, managing Sales functions. - Proven ability to formulate realistic and executable strategies for collaboration adoption among customers. - Strong understanding of Cisco collaboration products and services. - Experience engaging with Tier-1 and Tier-2 partners and system integrators. - Good connections with collaboration decision-makers in enterprises. Preferred Qualifications: - Strong soft skills, including communication and relationship-building. - Ability to work collaboratively in a dynamic team environment. - Analytical mindset with a focus on identifying business opportunities. - Passion for technology and innovation. - Experience in competitive analysis within the collaboration domain. At Cisco, we believe in the power of connection and celebrate the diverse skills and perspectives that our employees bring together. Our inclusive culture focuses on unlocking potential and encourages learning and development at every stage of your career. By pioneering hybrid work trends, we empower our employees to give their best and be their best. We understand the importance of bringing communities together, and our people are at the heart of that effort. Through our employee resource organizations called Inclusive Communities, one-third of Cisconians collaborate to foster belonging, learn to be informed allies, and make a difference. We also provide dedicated paid time off to volunteer, allowing our employees to give back to causes they are passionate about. Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. By helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals, we ensure that every step we take is towards a more inclusive future for all. Join us at Cisco and take your next step to be you, with us!,

About Position: We are looking for Microsoft 365 Project Manager with 10 to15 Years skilled candidates. Role: Microsoft 365 Project Manager Location: Hyderabad Experience: 10 to 15 Years Job Type: Full Time Employment What You'll Do: Position Global IS&T Global M365 Project Manager India Mission We are looking for an M365 Project Manager, reporting to the Head of Global Collaboration Services. The person will be responsible for managing all the projects portfolio for the team and implementing best practices in project management (tools, methodology). Projects will be centered on Microsoft Office 365 suite of collaboration products (including but not limited to SharePoint, Teams, Viva Engage, Exchange, and OneDrive) and related productivity-based solutions. The project manager will work with technical team members and stakeholders to ensure success of all phases of the project (initiation, execution, closure). We are looking for individuals that are customer-oriented and who have a passion for making a difference in the lives of people around the world. Expertise You'll Bring: Responsible for managing projects (timeline, tasks, reporting, documentation, steering committee) and delivery of collaboration projects. Reporting of projects KPI in the teams dashboard . Organize and animate projects meetings, steering committees, whether it is physical meetings or virtual meetings using collaboration tools such as Microsoft Teams. Create project documentation (PID, RACI, risks). Capacity to create PowerPoint presentation to present projects (new projects, status updates, etc.) Ability to work under pressure while maintaining positive morale and providing clarity about competing priorities. Capacity to work on multiple projects at once and managing priorities, being able to delegate and escalate if there are delays. Profile LanguageBasic knowledge on Microsoft 365 (messaging, SharePoint, Teams, Entra ID) 10 years experience in managing IT projects for large companies with worldwide presence. Knowledge / certification on Project Management skills is valued (PMP and similar certifications) Excellent written, oral and presentation skills. Strong communication skills to communicate with tact and being patient with people who have minimal technical understanding/knowledge. Ability to work with and communicate effectively with leadership teams Able to use Microsoft Project. PlannerPerson must be able to be autonomous and being able to organized the tasks to deliver on time and not waiting for management to tell how to do English ,French / Spanish (nice to have). Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”